Vodafone Idea Limited
- Service Barred Open
I applied for Post-paid to Prepaid on **th Apr (paid outstanding + Sim charge+ recharge Amount =*** )****,said it will activated in **hrs , on **th nearly *AM loss of postpaid n/w , as direction via SMS have inserted my new SIM to Device on **th Apr ****, said to wait for * hrs, outgoing call started, having issues of Data and Incoming calls,
*. I complained (by Visit VI Mini centre, calling over Customer Care, Twitter) got the resolution Date **th Apr **** *PM (Time is not Exact), waited till the time but no resolution.
*. **th night *:** tweet for the same, they called me **th Apr **** around *~* PM for the details, again registered complaint no: MUM-V*********** asked to wait up to **-apr ****.
*.Went to VI-mini-store on **-apr-**** they asked me to Change SIM did the same & asked to wait * hrs, waited . but no resolution.
*. Resisted Grievance on https://consumerhelpline.gov.in/ Grievance Number: *******.
*: Visited VI store on **/**/****
*. Got a call on my alternate no from representative by this no +************, refused rudely to help before given date .
I am into Business (IT Consultant) this no is almost with no of clients.
clients start saying I am not Serious about my business.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."
Company add my number with another customer and they called me regularly for bill pay as I'm not aware about customer....
Nov 15, 2022 by Tushar Sanjay Salunkhe
I have done my recharge of Rs ** almost * hours ago and still till yet the service is not activated and even incoming call service is not activated. Though I recieved message also from VI for successful recharge. But no service activated. Tried...
Oct 26, 2022 by Noor Shahid
Unable to choos song for caller tune also unable to get benefit from last * days more over trying to contact toc ustomer care and chat but continuously call getting drop or disconnected the advisor also saying that supposed of is not available....
Oct 18, 2022 by Bijrajsinh sarvaiya
hello.. i am facing a network problem on *th june ****, *pm. i can wait rest for the day. in next day *th june problem is still on. i am calling c.care * times then after my call connect. i am tell the problem and they says that ** hour your...
Jun 21, 2021 by Manish
I was on a plan called RED which had Netflix along with it. This was resubscribed on **th May ****. However in Oct ****, I cancelled the plan on VI app and that new plan had no Netflix. As a consumer, I have canceled my old plan and now I will ...
Jun 09, 2021 by Mohit Saxena