Sbi Credit Card
- SBI credit card double billing Open
P Afzal Khan filed this complaint against Sbi Credit Card on Jan 03, 2019
i had purchased inalsa inox **** food processor from flipkart on **-**-****. for online transaction i used sbi credit card for payment rs ****/-.
while payment process my transaction failed, so i tried another time for payment. this second attempt was successful.
sbi credit card detected twice in my billing both failed and success transactions are billed.
i filled complaint in flipkart website. they called and said problem with sbi credit card department so inform to sbi.
i filled complaint in sbi credit card website. they revert my amount rs ****/- by credit amount in my account. by informing it will take *** days to investigate.
after *** days they inform that " we had taken up the matter with the merchant bank process credit for said transaction. in response to which, the merchant bank had provided us with a copy of the charge slip/document for rs ****/-."
by stating above statement sbi revert amount rs ****/- by debit in december **** statement.
actually i complaint about double billing but sbi investigated for transaction dispute.
i inform so many times to sbi complaint about double billing on my card. but sbi not considering as double billing.
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Resolution Demanded:
Refund / Credit for purchase
Sbi Credit Card
Resolved
Frustrated? File a Complaint
Flipkart
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Aman Verma
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