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Tushar filed complaint against Samsung Mobiles on Jan 24, 2019
My Samsung J* screen stopped working from *st Jan ****. I visited the service center on *th Jan ****. After opening it Technician claimed that its water damage and they can not cover the repair in warranty. I also tried calling the call center did not get justice from there as well.
This is completely not acceptable if the screen has stopped working without any mistake from me in the usage of it, I don't understand why it can't be covered under warranty? I guarantee that the phone never came in contact with water intentionally or accidentally. If it got damaged due to the weather conditions how can I be responsible?
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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