Loading...
Syed Ahmed filed complaint against Samsung Mobiles on Jan 7, 2020
I purchased a new Galaxy Note ** plus and since day * I am facing issues with WiFi. I thought it could be due to downloading apps but the same issue persisted. I reached out to Samsung Chat support and customer care within a week and they performed troubleshooting which did not resolve the issue. I was advised to contact service center and they reinstalled OS on my phone. I showed him the screenshots but he wanted me to test it on their network and I got the same error after using Wifi for a few minutes. Took the screenshot of service centers Wifi and uploaded that in the ticket. I was contacted by Samsung and the representative was not ready to listen to me and he also ignored the screenshots provided. He advised me to wait for a software update. I received an update a few weeks back but still having the same issue. I have *-* mobile that are connected to the same network and I never faced any issues with them. Tried using Hotspot and got the same error. I have provided them enough evidence to show that the phone is defective. Provided photos and videos but no help. I have purchased this expensive phone expecting to get an awesome experience but it turned out to be a nightmare. A smartphone without WiFi is of really no use.
Please please help me with this issue. I have tried my best but Samsung does not believe their customers.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
I have given my mobile at av connect banjarahills hyderabad samsung service center.my mobile was working fine but was having charing port problem ...when given to change charging port my mobile mother board is not w...
I am working in a government office. As part of my duties I will be using the mobile for Aadhar Authentication of the beneficiaries and also I have to mark my attendance through adhaar authenticated Bio metric devic...
I purchased the Samsung charger on *rd March **** from authorized Samsung centre worth Rs *** with a *-month guarantee and replacement. After using within a week the cable started getting damage. When approached to ...
I got a Samsung Mobile * month back and still, it is under warranty. However, the phone display is not working. I approached the service centre in Tolichowki where the authorized service centre manager Pawan is beha...
Hi sir or mam i bought samsung galaxy (note *) sm-n***f on ** oct **** it was pre-booking from samsung online store. order no.*********-doa invoice no. noirig********** sir i have attached some photos and v...