Rust Orange
- Rudeness of the customer care representative Closed
Naina Jain filed this complaint against Rust Orange on Sep 18, 2019
Please be aware of placing orders with this company. They seem to be very unprofessional and have no courtesy against their customers. I had placed an order on **th of august for two kurtis with cod. My order no is R*D****. Since my order has not been received till today I made a call on their customer care number ********** at arnd **:** am. The person on the other side was so rude in talking. He told me that an amount of rs ** would be deducted from my account and so he needed my account no to verify the order. On being asked the reason he had no proper answer. And then i told him that i dont have an account number or any debit card and that is the reason i have placed this order as cash on delivery. So then he told that your order will not be delivered very rudely. I further told him to atleast talk nicely and you can add the ** rs in the total bill amount and take it as cod. But he was not ready to do that and very bluntly told that i m keeping the phone and your order will not be delivered. When i told him that i can complain against your company for being so rude he told me do whatever you want to and disconnected the call. Is this how you treat your customers??
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Rust Orange
Resolved
Frustrated? File a Complaint
PayTM
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Kushal Prahladbhai Prajapati
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