- Rude and threatening attitude of the receptionist Closed
On **th March we had booked at GS Residency in Varanasi. Due to some reason, we cancelled the booking in the hotel itself and wanted to seek assistance from an Oyo advisor but the receptionist misguided us and misbehaved with us by using abusive languages. He also accused us of unnecessarily and used illicit comments even to the senior member and woman who was with us. Their hospitality was so uncivilized that I had never expected from a hotel under Oyo. We were threatened even while we tried to book any other hotel under Oyo.
The receptionist man doesn't have any idea of dealing with guests. This the worst experience of mine ever.
Are you brand?
Are you Lawyer?
An apology letter from company official
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
On ** May **** Oyo ***** heritage stay Ooty was booked online and immediately within ** minutes booking was cancelled but there is no information regarding a refund. An amount of **** was debited for booking with reference number AGLU****. Kind...
May 23, 2019 by Nithindas