- Router money not refunded Closed
It’s been nearly * months thats I’ve raised a refund request with you broadband. The have taken the router back but didn’t issue refund. Whenever I call the customer service team it’s the same answer I get “ we will call back”. It’s been nearly * months and the amount is not yet refunded.
The router was returned in the month of May’**** but amount is not yet received.
One of worst and unprofessional customer care I’ve ever spoken to. Even their appellate authority doesn’t respond to escalation. ( Mr. Bhaskar Reddy - hyd).
I’ve called the customer agents nearly **+ times till now and emails to the appellate authority but all fell on their deaf ears.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Hathway Broadband Internet
"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"
Already all disconnection procedure completed on website and mobile app. Also confirmed by 'You Broadband ' Pune appellate officer 'Shahaji Dupade' As per official Refund policy, refund should be credited to my account within **-** days ...
Dec 03, 2022 by Ravi Mehta
No refund from YOU Broadband since * months after quiting with their service and putting complaint. ...
Sep 30, 2021 by Yogesh Shah
I am facing everyday internet issue where internet doesn't work from last one month. If we called service engineer they tell like it's maintenance is going on. I don't what maintenance they do everyday. As we are working from home due this net ...
Aug 11, 2021 by Vijay Thombre
I have been calling You broadband customer care since more than ** days regarding adding my power benefits which have not been added to the account since Nov ****. Every call is taken up by a new employee and doesn't have a clue of the existing...
May 28, 2021 by Suryakumari
I have planed of * months that started on ** April **** and finished at ** October ****, and after finishing day the modem i submitted and now till the date refund not recieved i have registered compliance every *-* weeks but no response from ...
Apr 13, 2021 by Raval harshil