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Rahul srivastava filed complaint against Ecom express on Oct 19, 2022
I ordered a product from flipkart and delivered by Ecom express on **th Oct. But I received a wrong product and raised a request for returning just after receiving it.
I got a message that it will be pickedup on **th of Oct, but no one came for the same and it was automatically scheduled by them without taking OTP and remarked as failed because I scheduled it but I didnt received any call or something like that.
Again I received a call from flipkart and they said it will be pickeup by **th but no one came for it and no calls no messages I received from Ecom.
Please look into it asap because they are not coming for pickup and the delivery person number is always switched off and no other helpdesk is available so I can complain or talk to someone.
I am very much harrassed by Ecom express I was going to consumer forum but I thought I should intimate you regarding it.
If uou can do anything please make it fast because I have no more time for this bullshit.
Regards
Rahul srivastava
**********
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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