- Return of product rejected Closed
I bought a kemei trimmer from Flipkart. They took around * weeks for delivery and finally delivered the wrong product. The model I received was different and inferior to the one I ordered. I placed in a return request. Flipkart claims that they sent me a mail asking for photos of product , my personal information like adhaar card. I didn't receive any email . I finally contacted customer care and told him the exact same thing that I didn't receive any email. He told me that Flipkart team will contact me by * pm which they didn't. My return request was rejected the same day without any resolution. I put in a fresh return request which got rejected within an hour. The return window is till **st August. After repeatedly calling Flipkart they told they ll get back to me in ** hrs. I feel they are just stalling and this is their strategy to sell inferior product during sales which is highly unprofessional.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."
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