- Rescheduling refund not given by travel site Open
I, Rachit Agarwal, booked an online return e-ticket ID ****************** Budapest-Delhi from happyeasygo.com with onward travel date **/**/**** and return date **/**/**** from Alitalia airlines (PNR VPXROC). The ticket was free rescheduling for which I paid extra money. however due to corona virus lockdown all the flights were cancelled but I never got the intimation from the airlines and happyeasygo also gave no intimation.
I nevertheless contacted HEG and made online request of rescheduling which allowed only entry of new dates. after * days of regular reminding I recd email for giving new flight details which I gave ** hours before departure time against their requirement of ** hours. thereafter I have written numerous emails but they are not replying. HEG was contacted on **/**/**** on tel no. *********** when Mr lokesh responded by saying that they have sent me email on **/** which I never recd, he said that I will recieve mail in *-* hours but it never happened. All along they are telling gross lies.
(*) either they never booked the ticket, otherwise I should have recd cancellation info from the airlines itself.
(*) They intend to pocket the refund amount of *****.** .
they have done this to many passengers as per the details available in website trustpilot.com.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
"Thank you so much Voxya I am fully satisfied with your quick service."
I cancelled a two-way flight ticket booked through www.happyyeasygo.com as it is rescheduled by airline by more than three hours. So, the airline refunded the entire amount to this agency on ** September **** and that on * November ****. Howev...
Nov 04, 2022 by rajat
I booked a ticket on **th August **** for ** sept **** of Indigo flight from happyeasygo and within * hours had to cancel. I called indigo customer care and asked for cancellation. Since it was less than * hours they immediately cancelled my ti...
Oct 31, 2022 by Ashish Kumar Singh
I booked a flight ticket from Indore to Kolkata on Happyeasygo website (booking Id- ******************). I opted for zero cancellation charges and paid extra for that. I cancelled my tickets and it's been more than * month. Everytime I talk to...
May 26, 2022 by Paritosh Tyagi
Happyeasygo.com - Refund Closed
Hello Happyeasygo I had made a booking for my girlfriend from Delhi to Bangalore on ** of Nov ****So when she reached the airport & had been to air india counter then your Air india airport staff told her tht we dnt have a seat in the flight...
Feb 28, 2022 by Akshita chauhan
I have cancelled * bookings on *th January **** and Indigo airlines have already refunded the amount to Happyeasygo on same day. Till date I have not received the refund inspite of constant follow ups with Happyeasygo. They always reply that it...
Feb 09, 2022 by Akshita Gupta