- Reschedule of International Flight Not being done Open
I had booked AirAsia flights from Chennai to Denpasar (Bali) (**th June ****) and back (**th June ****) via Goibibo (Booking ID MYSMF*********). However given the situation with Covid-**, I have decided it would be wise to reschedule my trip. I submitted a request for a reschedule to March **** (**th March and **th March ****, respectively) on April **th ****.
On *nd May ****, I received an sms from goibibo that reads as follows "Dear Brian, As per your consent, we are aborting your date change request. Kindly call us at ************/***********, ** hours prior to departure for any further reschedule request." I had not received any call or communication from goibibo and I did not consent to withdrawing my reschedule request. Furthermore, neither of the two numbers in the sms are reachable.
I brought this to the notice of the goibibo team via Twitter and received an email saying "Please be advised that we are not processing your reschedule request as the New Travel Date is passed out". I've tried to seek an explanation as to what this statement means to no avail.
It is important for me to know the status and possibility for a reschedule or to convert the cash to credit points as soon as possible since I have additional flights linked to the same trip. Indigo flights from Goa to Chennai (** June ****) and back (**th June ****). And Denpasar to Yogyakarta (**th June ****) and back (**nd June ****).
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."
My flight PNR H**BD dated **th march **** was impacted due to covid ** I have raised refund request on *st january ****. But they are not refunded my money instead they just extend the refund date again and again saying that airline has not a...
Feb 07, 2021 by samapti roy
Goibibo - Refund related Closed
I have booked flight ticket from Raipur to Delhi at ** January ****.during check in I have paid *** rupees for seat selection.but seat has not selected and money has deducted from my account at ** January.** days passes away yet my money has n...
Feb 02, 2021 by Amit
Payment has been debited twice while booking flight SG **** from GWALIOR to JAMMU through Goibibo on ** Jan **. Screenshot attached for your reference for both the transactions. Also ticket attached for ready reference. Kindly look into the mat...
Feb 02, 2021 by Ankit Saurabh
I had booked a Hotel for my trip in May'****. However, due to COVID, I had to cancel my trip. Post cancellation the amount of **,*** was credited to my GoCash account. Post that I have been trying to get my refund to my bank account for the las...
Jan 21, 2021 by Jaimeen Trivedi
I had got a refund from my Airline on *rd November'** and till now I have been given multiple confirmations by different people at GoIbibo that it has been transferred to my bank account. But obviously haven't got anything as of yet....
Jan 21, 2021 by Ram Chandra