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Croma - Repair service not provided

Ashish Awasthi filed complaint against Croma on Oct 1, 2023

HP laptop for which I have a valid warranty from onsite go has a mechanical issue in one of the hinges. I raised a complain with Chroma through which I bough that laptop and Onsitego warranty. A personnel from Onsitego cam for a visit and then nothing happened. I had put some tweets on Onsitego but no response. Chroma had called and I mentioned that the issue is still unresolved. No further written communication with me.

If I get this work done personally it will cost me some **k.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Croma

14

Total Complaints

3

Total Resolved

21.43%

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