Jio Fiber
- Renewal without consent Closed
Ankita agarwal filed this complaint against Jio Fiber on Jun 04, 2023
Dear Team,
I took connection of Jio Fiber in November month **** where I took plan of * months and the representative told me that I will get a call at the time of renewal if I want to close or take new plan or which plan to continue.
I have a complaint that no person approached me for renewal and without my consent my plan renewed and I got bill attached:
Number: **********
Your **-Jun-**** ebill for Jio Number +************ has been sent to dkagarwal****@gmail.com.
Bill Summary :
Bill period : **-May-**** to **-May-****
Total Amount payable : Rs. ***.**
Payment due date: **-JUN-****
To view your bill, click http://jio.com/my_bills
Click https://t.jio/JioFiber_BillGuide to access step by step guide to understand your bill.
Kindly raise my complaint as I don’t want to continue this connection and also reverse my amount as you people renew plan without my consent.
Nobody asked me if I take prepaid plan or which plan to continue where at the time of taking connection representative confirmed me for this.
Kindly reverse my money that I got bill for the month may ****.
Else I will escalate this matter to higher authorities and also raise this concern to consumer court for cheating with me by fake commitment by Jio Fiber team.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Jio Fiber
Resolved
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