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Byjus learning app

 - Regarding the bad services of byjus Closed

Shristi kumari filed this complaint against Byjus learning app on Jun 12, 2022

I want to cancel the byjus course because of their bad services and the fake promises which they did at the time of taking the subscription,but now they are not fulfilling anything properly,the live classes are not so good and satisfactory.At the time of taking the subscription, the councellor who came at my home for councilling said to my parents that the byjus online class is enough for me to complete my study,but now one of the mentor is saying that I must join the school as well, but my parents can't prefer both school and byjus classes together for me because of their financial conditions and only studying by byjus is not so satisfactory to complete my study,he said to me and my parents that the byjus course will be cancel after two months if I don't like it,he doesn't tell us about the ** days return policy of byjus.Some subject they taught is not according to the syllabus or syllabus wise,they already started the classes without telling me and have completed most of topics and when I ask them to complete my remaining topics then they are saying that u go through NCERT,I just have arrived in **th how will I study myself the starting main things.They don't provide any clear information about anything like when classes will be started,it's cancellation etc.Now,I am totally not satisfied with all these things and I am not liking their services in this way,so I want this cancellation,I have mail them regarding the cancellation, but they are not responding anything.

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Byjus learning app

71 Total Complaints
49 Total
Resolved
69.01% Consumer Satisfaction

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Related Complaints

Byjus learning app - Cancellation of byjus course and loan as they have sanctioned two for a single byjus course Closed

Sir I have purchased byjus course for class * to ** for my son SWARN SINHA on ** Feb **. for which I have paid ***** in cash and loan of *****. when apply for cancellation they give me discount and sanctioned a loan of ***** as told by them tha...

Apr 18, 2022 by NAVIN KUMAR SHINHA

Byjus learning app - Cancellation no refund Closed

Inspite of cancellation before * months and getting confirmation of cancellation, they are calling me continuously and asking to pay, sending me gpay and razorpay links every half hour. Worst service. They called my wife and asked her to pay to...

Apr 04, 2022 by Ramji Loganathan

Byjus learning app - Not taking classes still emi deduction every month Closed

Every month my emi is deducting from my bank account and no online classes from * - * months and the counsellor appointed is not attending calls and later Informed and she attend calls talk rudely and cut off calls and say do whatever u c...

Mar 26, 2022 by Neelam

Byjus learning app - Cancellation and refunded money Closed

I m purchase Byjus products in Sep **** giving money but till date they are not refunded money after three month lapse...

Dec 08, 2021 by Anshul Rathore

Byjus learning app - Fake promise and Fraud not responding to the calls and mails Closed

I have took byjus course for my child who's in *th grade in January **** for ***** rupees. They have given me commitment of mentorship and guidance for my child but no mentor called until unless I gave a complaint. My child was not showing any ...

Oct 01, 2021 by Abid Ali

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