Goibibo
- Refused to provide refund for a cancelled flight and charged extra charge than difference between ne Open
TIJO JOHN filed this complaint against Goibibo on Jul 11, 2020
Booked ticket through goibibo with PNR-NZTYZB on February ** for ₹*****. The flight was operated by Emirates and date of travel was **/**/**. The flight got cancelled due to restrictions due to covid restrictions. When asked for refund goibibo refused to provide it and gave an option to reschedule before a deadline **/**/**. I since had no other option resheduled the ticket with PNR Q**MRW for **/**/**, the price of the ticket shown while booking was ₹*****. I already has paid₹***** for my earlier ticket and was supposed to pay the difference of ₹**** but goibibo charged me ₹*****. When complained about the issue to goibibo thet simply mocked and refused any redressal.
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Resolution Demanded:
Refund / Credit for purchase
Goibibo
Resolved
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MakeMyTrip
"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."
Mohd Afnan
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