Facebook Pixel Tracking

Jeeves - Refusal to repair MacBook Pro device

Rahil Fazelbhoy filed complaint against Jeeves on Jul 4, 2024

I have constantly tried to get in touch with them to repair my water damaged laptop, but they are refusing to repair and are only offering **% refund of the value of the device. However, they are not being clear in their communication, and are ignoring my detailed and specific emails with queries. I wish to get my laptop repaired, but they are being ambiguous about the protocols. Most importantly, they are acting without any written correspondence, and are expecting the customer to know and understand the policy without any assistance from them.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Jeeves

28

Total Complaints

13

Total Resolved

46.43%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Jai Ganesh on Sep 2, 2024

Jeeves – Installation of laptop not done Closed

Subject: Urgent: Installation Service Pending for Laptop Order Dear Jeeves Customer Service, I am writing to express my dissatisfaction with the installation service for my laptop, which was delivered to my ho...

Shiv om singh on Jul 1, 2023

Jeeves  – Washing machine neither repaired nor refund processed Closed

I taken an additional warranty of my Sansui washing machine, I have filed the complaint with Jeeves in April **** , neither the washing machine is repaired nor its refund has been processed. It's more than three mo...

sunil kumar on Jun 23, 2022

Jeeves  – False Promise and Worst Customer ServiceClosed

I bought a bed from Flipkart and Jeeves was assigned for installation. The technician visited assisted me to take a furniture extended warranty which will cover dismantling and mantling twice during relocation. I ca...

Jaikishan Rathod on Apr 8, 2022

Jeeves – Product is not repaired yet and it has been 2 months nowClosed

I took insurance from jeeves for my lenovo tablet. Screen got damaged and i sent it for repair to Jeeves on ** feb ****. I paid **** rupees as service charge on *rd feb also i paid *** rupees when i purchased the ta...

Wakil kham on Jan 3, 2022

Jeeves  – Withdraw of insurance Amount they are not returned Closed

I bought a bed from Flipkart unfortunately I returned the bed to Flipkart but I did insurance from Jeeves company by his technician force to me, after I did mail to Jeeves company for claimed of withdraw of insuranc...