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Jai Ganesh filed complaint against Jeeves on Sep 2, 2024
Subject: Urgent: Installation Service Pending for Laptop Order
Dear Jeeves Customer Service,
I am writing to express my dissatisfaction with the installation service for my laptop, which was delivered to my home on August **, ****. The installation was initially scheduled for August **, ****, but it has been rescheduled multiple times, and as of today, the installation is still not completed.
Order Details:
- **Order Number:** OD******************
- **Product:**
- Laptop - Infinix Computer (XL**)
- **Case ID:** FLNI-**EEQT-NW*JOK-IK***N-R*ZDXB*)
- **Delivery Date:** August **, ****
- **Scheduled Installation Date:** August **, ****
Despite receiving multiple text messages regarding the installation details, the service has not been provided. This delay has caused significant inconvenience and disruption.
I request that the installation be completed at the earliest possible date. If this issue is not resolved promptly, I will have to escalate the matter further.
Please confirm the new installation date and ensure that there are no further delays.
Thank you for your prompt attention to this matter.
Sincerely,
Jai Ganesh
**********
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