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Aakash Giri filed complaint against OYO on May 2, 2023
Kindly process the urgent refund as the hotel that was booked was denied to provide the room as I paid the * days per payment asked from the OYO executive team.
I have booked a hotel in Varanasi from *st to *th may but at last moment hotel staff denied to provide the same.
Already registered the complaint on your cx care .
The team also provided another hotel but asked for prepayment to book the same but I denied to pay.
Asking for the final time kindly process my request and initiate the refund as your executive also told me that it will reflect within ** hours.
Attached the booking id for * to * may that one of your executive asked me to pay three times for the same.
Dear Customer
Thank you for choosing *OYO*. Your booking for OYO Flagship ****** Mh Palace is confirmed.
*Booking Id*: JXUE****
*Check-in Date & Time*: ** May, **:** PM onwards
*Checkout Date & Time*: ** May till **:** AM
*No. of Rooms*: * Classic Room
*Number of Guests*: * guests
*Address*: S* kunjvihar colony central jail road, Varanasi
*Reception Contact*: +************
Dear Customer
Thank you for choosing *OYO*. Your booking for OYO Flagship ****** Mh Palace is confirmed.
*Booking Id*: K*J*****
*Check-in Date & Time*: ** May, **:** PM onwards
*Checkout Date & Time*: ** May till **:** AM
*No. of Rooms*: * Classic Room
*Number of Guests*: * guests
*Address*: S* kunjvihar colony central jail road, Varanasi
*Reception Contact*: +************
Dear Customer
Thank you for choosing *OYO*. Your booking for OYO Flagship ****** Mh Palace is confirmed.
*Booking Id*: PV******
*Check-in Date & Time*: ** May, **:** PM onwards
*Checkout Date & Time*: ** May till **:** AM
*No. of Rooms*: * Classic Room
*Number of Guests*: * guests
*Address*: S* kunjvihar colony central jail road, Varanasi
*Reception Contact*: +************
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