Goibibo airlines
- Refund response not received Closed
Akshata Umesh filed this complaint against Goibibo airlines on Nov 11, 2020
I had booked * tickets from Mumbai to Abu Dhabi for my parents early this year. Their travel date was Feb *, **** on a Go-air flight booked from Goibibo.com. There was pandemic lockdown from March ****. The UAE govt extended all tickets validity until Dec ****. This was complied by all Indian travel agencies and airlines for travel to UAE. Due to flight restrictions in India, return to India could not happen on the issued date May *, **** (parents had a * months visa). However, parents travelled back to India on August **, **** from Dubai instead of Abu Dhabi because Abu Dhabi airports were closed. There was medical emergency with mother so we could not delay travel so they went back from Dubai airport. Due to medical illness, mother passed away with cardiac arrest in mumbai hospital. We have been trying to reach Go air and Goibibo ever since the September **** for refund of untravelled return ticket from Abu Dhabi and are unable to get hold of anybody in customer care service. None of the numbers provided are functional and no responses have been received over complain emails. We are looking out for help since we also have financial troubles because of pandemic affecting our jobs. Please let us know how to proceed further.
Thanks
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Goibibo airlines
Resolved
Frustrated? File a Complaint
Investment Reasearch Advisor
"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
G Rajendra Prasad
Related Complaints
Goibibo airlines - Refund not received Closed
My flight got cancelled due to covid. In August. The refund had been initiated by go air on * th september and also it was credited to goibibo But goibibo is not returning my refund. i have been following then since September but today is ** ...
Jan 14, 2021 by Riya Thakur
Goibibo airlines - Refund from the airlines has not been passed on to me Closed
The airline has refunded the cancelled ticket amount to my original payment mode ie. Goibibo. I have only received a mail from Goibibo about refund but did not receive the amount till date. ...
Dec 19, 2020 by Ranjeet kumar
Goibibo airlines - Due to Covid flight are cancelled and refund not received Closed
I have booked flight through Gibibo app from Ahmedabad to Delhi & Return. Flight booking Id Dom Flights Booking ID N*EZKR*QW. but due to Covid flights are cancelled and Indigo has return the amount of Rs. ***** to Goibibo. Till Date i have no...
Nov 17, 2020 by MANAV MEHROTRA
Goibibo airlines - Ticket cancelled with booking id but refund not credited to Bank account Closed
Refund was told to be given but not processed yet. ...
Oct 20, 2020 by Saptarshi Mukherjee
Goibibo airlines - Complete refund not processed Closed
I have booked my ticket through GOIBIBO (PNR/Booking Ref.: VQ*N*R Indigo Flight). My travel date is in April **** which falls between the lockdown period, I had asked Goibibo to cancel the ticket and refund me the amount they have return af...
Sep 23, 2020 by vinod sharma
