- REFUND REQUEST FROM HENRY HARVIN ^Open

Zainab saniya filed this complaint against Henry Harvin on Apr 26, 2022

HENRY HARVIN IS A BIG SCAM..
This is regarding a SAP FICO S* HANA course that I have opted from Henry Harvin.. The course costed Rs**,***..They asked me to opt for the course in EMI option hence I opted for the EMI on my Debit card for * months am really dissappointed with Henry Harvin because before opting the course my counselor Ankush had not kept me informed about the global certification also dint provide proper information regarding refund and cancellation of EMI and demo classes... I was promised a globally affiliated certificate plus a certificate from SAP...After attending the *st session I was totally dissatisfied with the classes and teaching methods of the tutor because I was not able to understand the concepts clearly and there were innumerable technical glitches always.. and in the *nd class also there were fights between candidates for the lectures to be taken in Hindi and English which was a complete waste of time and I had a bad headache after those lectures So I wanted to back off and discontinue with Henry Harvin.. Immediately after attending the *st session I informed the same day of enrollment to my counselor that I want to cancel my EMI but the only answer they had is REFUND CANNOT BE DONE .. I also have recorded videos as a part of evidence.. Also my tutor clearly told in the *st session that the certificate that they provide is also not globally certified if we need certificate from SAP we need to pay another **k to **k... This was completely a misleading information provided to me ... HENRY HARVIN IS A BIG CHEAT.... Once I got to know about these things I called up customer care they only promised call backs which I never got.. And I almost spoke to ** ppl nobody answered my queries and after * days of enrolling the course ppl don't respond to my calls .. Even my Counselor Ankush is least bothered to receive my calls... Nobody is helping me to cancel my EMI on debit card... That is when I decided to raise this as a BIG ISSUE IN CONSUMER COMPLAINT AND I WANT TO CANCEL MY REFUND ASAP... Their policies are just ridiculous wherein they mention that after purchasing course if we are not satisfied with the course within * days a Refund will be provided and now when we ask for Cancellation of EMI they say it can't be done ..They say us why don't u change the course and tutor when we are genuinely not interested to continue in their institute.. They just force candidates who are not satisfied with their institute to still continue with them and scam all our money...I have wasted so much of my time talking to them to cancel my EMI they only say a senior will call but no one is going to call. I WANT THIS ISSUE TO BE LOOKED IN PRIORITY AND HELP ME IN CANCELLING MY EMI

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