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Goibibo.com - Refund related query of cancelled flight

Nikita Lahon filed complaint against Goibibo.com on Sep 28, 2019

I cancelled one of my indigo flight which I booked from goibibo . The refund amount has been initiated by indigo. Its an amount of Rs *,***. I wanted to know when the agency i,e goibibo will be refunding me back the money to my source during payment process . Or if I will have to contact them separately to ask them to initiate the money back to my source account . I have been trying to reach them by all possible means by mail,calls etc but none is working. Please help . I need to contact goibibo . It's urgent.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Goibibo.com

45

Total Complaints

9

Total Resolved

20.00%

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