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Shikha Pareta filed complaint against Goibibo.com on Apr 16, 2020
I had Cancelled booking against full refund in credit shell. Previous booking amount was ****, and i used the credit shell balance for new booking, after booking when i check available balance in credit shell in goibibo it shows only once credit shell balance can be used but indigo customer care and also credit shell score says/displays a balance amount of ****.
Will i be able to use my balance amount as i did booking from goibibo app. Please let me know. Or goibibo is digest the balance amount?
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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