Nobroker
- Refund of Token amount for property Open
Nitin Peswani filed this complaint against Nobroker on Dec 21, 2023
I had finalized a property in Wakad Pune through Nobroker. I was constantly pestered to pay a token. I was verbally assured many times that anytime I can change my mind and change the property or get a refund. I paid the amount of RS ***** using the details sent on the mail. At that time I overlooked the terms mentioned that the amount will be refunded if there is some issue with the papers of the property. Although before starting any process of verification I decided not to go ahead with the deal due to my own unforseen circumstances. I contacted Nobroker for my token amount refund but they denied stating that it was mentioned on the mail that only in case of document issues , I can get my refund. I have asked them to state the same in an email again that it's denied and also show in a legal terms and conditions document. I had not ticked on any terms and conditions document nor signed any document. I have the payment screenshot which I can attach. The only reason I paid was due to constant calls that the property is in high demand , so please block it and don't worry as NOBROKER is buyer centric and they won't pass on the money to the seller until all processes are completed.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Nobroker
Resolved
Frustrated? File a Complaint
Pepperfry
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
Anubhav Guha
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