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Saranya P filed complaint against Nobroker on May 9, 2025
I have taken super relaxed tenant plan from Nobroker on *th May. The payment amount Rs. ****.** was made through UPI. The same day, they assigned a relationship manager and later in the evening she was removed and put another relationship manager. It took more than * hours to get in touch with the relationship manager through the call even though I was promised with a premium assistance from Nobroker. The very next day was her day off (*th May) and I was told another relationship manager would be filling in for her. Since morning I tried to get in touch with Nobroker assistance through chats, mails and also directly calling them via the number provided in the app. Everytime I was told a call back has been arranged. But nobody called me. Even when I called on the listed number also, they hung up the call without notice and without any resolution. Before I took the plan, I used to get a lot of calls from Nobroker. Now nothing. Even after so many requests, no response from them. Every requests raised by me has been closed without resolving anything. I have asked for a refund, no response for that too. EM-******, EM-******, EM-****** I have raised these many requests through mail and all of them closed without any resolution.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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