consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. Refund of Rs pending with MakeMyTrip
Records save successfully

Makemy Trip

 - Refund of Rs pending with MakeMyTrip Open

Shubham Saxena filed this complaint against Makemy Trip on Feb 08, 2020

This is regarding * of my hotel bookings with "MakeMyTrip", which I had cancelled long back but am yet to get a refund into my account.
DETAILS : I made cancellations for * of my Hotel bookings with MakeMyTrip (All * being with Hotel Marigold, Udaipur), and MMT was due to refund the entire amount. i.e. Rs **** X * = ***** within * working days as per the norms. However, I made the cancellation on **rd Jan, ****; Today happens to be *th Feb, ****, i.e. ** days since cancellation and I am yet to get the refund into my account (Kotak Mahindra bank).
During this period, I have called MMT customer care atleast ** to ** times, getting inconsistent responses every time, such as :
a) my case pending with accounts team and comments team
b) my payment stuck at payment gateway
c) they asked me to mail them my account statement twice, which I did
d) they told me the refund is processed, but have never been able to tell me any transaction/reference ID whatsoever
e) they told me I'll get a callback from their accounts team, but I never got it.
This way, MMT has my Rs ***** stuck with them unjustifiably for ** days and they aren't even giving me a clue of the status or the approximate date by which I'll get my refund. It has been a huge mental harrassment from my perspective, since it is a big amount and I have no idea when will I get it back.
The * MMT transaction IDs are :
NH*************
NH*************
NH*************
NH*************
Please support me in getting my refund from MMT, and I also want strict disciplinary action against this organisation.
Thanks and regards,
Shubham Saxena
**********

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 1 Supporters


Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony

Makemy Trip

55 Total Complaints
19 Total
Resolved
34.55% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

Swiggy

"Thank you so much Voxya I am fully satisfied with your quick service."

Avinash Kumar

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Makemy Trip)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Makemy Trip - Refund not credited Closed

My ticket was cancelled but refund is not credited in my account.but it shows refund credited to my account .I also check but refund is not credited yet Booking ID:NR**************** RRN NO:*********** Take a immediately action If you not ...

Jan 03, 2023 by Swetha

Makemy Trip - Partial refund pending for trip cancelled due to lockdown announcement Closed

I booked Pune-Kochi return ticket on MAKE MY TRIP after paying **,*** INR on ** Mar ****. I have got only a partial refund of about *,*** INR till now. ...

Jan 06, 2022 by Varun Kuzhikattil

Makemy Trip - Jetairways ticket refund pending by MakeMyTrip Closed

Had booked flight ticket on Makemytrip from London to India including return for * adults and * child. Jetairways cancelled the ticket and I have been following up with Makemy trip regarding this. But there is no update from Makemytrip. Makem...

Nov 20, 2021 by Sandeep Basavanyappa

Makemy Trip - Cab service denied at last moment which caused my entire trip cancelled and hotel booking amount was Closed

My self SK Samsuddin Nawaz. I had book a cab for Bengaluru to Chikmagalur round trip. At the time of booking I had paid advance of Rs. **** and total fare was Rs. *****. After that I booked the hotel with Rs. *****. But on the trip day i.e. on ...

Oct 18, 2021 by SK SAMSUDDIN NAWAZ

Makemy Trip - Refund for cancellation Closed

I have cancelled my booking on makemytrip on **th Feb and yet to recieve the refund. When i contacted the customer care on *th march, it was a shock to me that they have not even initiated the refund. I had several follow up calls just to hear ...

Mar 19, 2021 by Narmadha N

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Bihar
  • |
  • Tripura
  • |
  • Assam
  • |
  • Goa

Consumer Forum :

  • Lakshadweep
  • |
  • Uttarakhand
  • |
  • West Bengal
  • |
  • Puducherry

Online Complaints :

  • LPG/Petroleum Complaints
  • |
  • Builder Complaints
  • |
  • Health Insurance Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club

Take Action :

  • File a Complaint
  • |
  • Hire a Lawyer
  • |
  • Get Business Help
  • |
  • Talk to a Lawyer
  • ©2023 voxya.com
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.