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RISHABH GANGWAR filed complaint against Yatra on Jul 19, 2020
I booked a round trip from Chennai to Varanasi through yata for the dates ** March **** (Indigo) and ** March **** (spicejet) respectively.
Due to lockdown flights were cancelled and Refund was made in the form of Credit shell by the airlines.
And the same had been confirmed by the Yatra and now when I planned to book the ticket on ** July **** what I found that they removed the option of utilising my Crefit Shell. After that I contacted to airlines they said that Yatra has requested the refund and the same has been processed. And now when I asked Yatra about my Credit Shell amount through mail, they are not replying.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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