Yatra.com
- Refund of air ticket not processed by Yatra despite indigo allowed full refund Closed
Sushil Kumar Agarwal filed this complaint against Yatra.com on Jun 11, 2020
Dear Sir,
I had booked my singapore flights (me and * family members) in January **** through Yatra.com for indigo flights. After **-** days, Indigo informed that those flights were cancelled and they offered me to board other earlier flights. They also offered me I can opt for free cancelltion. I decided to cancel the flights and obtain full refund. I made the request in beginning of April for cancelling and allowing me full refund
PNR: AE*GSI
Journey dates: ** May ****: for Mumbai to Singapore
Return: ** May ****: from Singapore to Mumbai
I lodged request with Indigo, they allowed free cancellation and confirmed full refund to Travel operator : Yatra.com. Copy of this refund advise enclosed.
They also confirmed having credited full amount to Yatra.com on ** th april **** and for return on ** April ****.
I am following up with Yatra.com, they have not processed me any refund. Ideally they should have by now allowed full refund of Rs. ***,***/- (paid in Jan'**) and entire money refunded by Indigo to Yatra.com- however till date they have not processed my claim and everytime giving vague reply.
I would request you to kindly look into this and offer me as consumer some sort of help.
Thanks & Regards
Sushil Agarwal
Mobile **********
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Yatra.com
Resolved
Frustrated? File a Complaint
Yatra
"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."
MOHIT SONI
Related Complaints
Yatra.com - Refund of cancelled flight not received Closed
I had cancelled a booked flight, my reference number is ************, for which refund was initiated by yatra.com in December **** but due to some issues it got denied, I shared my details again such as cancelled cheque, passbook frontpage but ...
Feb 21, 2021 by Preeti Yadav
Booking ID : ************* Refund Amount of Rs.**** I agree that refund processed from yatra on dated.**-**-**** but As per my bank confirmation. refund has been reversed to Yatra Axis Bank Account due to Axis Bank that since the funds wer...
Feb 16, 2021 by VISHAL PARMAR
Yatra.com - Yatra payment successful Rs but no booking confirmed Closed
I have a yatra account. I was making the attached booking for a flight from Chandigarh to Goa and twice the payment was made (money was deducted from my account) but the booking was not confirmed. The first time I paid by upi id and althou...
Feb 13, 2021 by Abhilasha
Yatra.com - Refund not received and reversed to yatra axis bank account of Rs 1883 Closed
Please find the attached my bank confirmation email for your reference. Booking ID : ************* Refund Amount of Rs.**** My bank representative called me today and confirmed that Yatra.com Processed Refund Amount for Rs.**** dated.**...
Feb 10, 2021 by VISHAL PARMAR
Yatra.com - Assistance to current booking denied Closed
I want to cancel both of my booked flights as it has been mistakenly booked on wrong dates. The respective Airlines have cancelled the tickets from their end. I requested the team to process the refund and cancel the booking from their side as ...
Feb 10, 2021 by Garima Priya
