- Refund of air ticket not processed by Yatra despite indigo allowed full refund Closed
I had booked my singapore flights (me and * family members) in January **** through Yatra.com for indigo flights. After **-** days, Indigo informed that those flights were cancelled and they offered me to board other earlier flights. They also offered me I can opt for free cancelltion. I decided to cancel the flights and obtain full refund. I made the request in beginning of April for cancelling and allowing me full refund
Journey dates: ** May ****: for Mumbai to Singapore
Return: ** May ****: from Singapore to Mumbai
I lodged request with Indigo, they allowed free cancellation and confirmed full refund to Travel operator : Yatra.com. Copy of this refund advise enclosed.
They also confirmed having credited full amount to Yatra.com on ** th april **** and for return on ** April ****.
I am following up with Yatra.com, they have not processed me any refund. Ideally they should have by now allowed full refund of Rs. ***,***/- (paid in Jan'**) and entire money refunded by Indigo to Yatra.com- however till date they have not processed my claim and everytime giving vague reply.
I would request you to kindly look into this and offer me as consumer some sort of help.
Thanks & Regards
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
I booked flight tickets worth Rs.**** via yatra.com. Yatra ref no.*************..The flight was cancelled by airline itself and got email regarding this.. But yatra.com gave me only Rs.*** as refund..My complaint is firstly yatra.com failed to...
Sep 14, 2020 by JICKSON K. JOHN
I had made a booking from Mumbai to patna for **th Sep but the confirmation mail or ticket did not came and the money got deducted from the bank. I had paid from phone pe. Kindly refund my amount or send me the confirmation details. ...
Sep 10, 2020 by AMITABH SHARMA
i had booked a return ticket from delhi to melbourne and cancelled same in April **** due to ongoing pandemic. Now scene is that even though the airlines (Air India) have refunded the amount(have proof of same,already submitted to yatra) .yatr...
Sep 05, 2020 by Neelamber Singh Mander
*. Yatra.com customer service is poor. They are not attending emails/calls *. I initiated the refund process * week before no response from them *. Every time when I check the refund status, I get the ready-made answer as below The refund pr...
Aug 25, 2020 by Karthik VV
One Booking is done on **th Aug'**, after cancellation of bus I have to booked in another bus and again bus operator cancelled booking due which my two booking money is blocked with Yatra.com. I have mail to support yatra.com but no response ye...
Aug 23, 2020 by Jigar Rawal