Goibibo
- Refund not yet received for a cancelled ticket Open
TARUN KUMAR REDDY filed this complaint against Goibibo on Aug 31, 2019
Hi my name is Tarun Kumar Reddy, I had booked my ticket on **th Feb, **** from London to Hyderabad (Jet airway airlines) in goibibo site. They had only changed flight timings what I was not expected as I booked my ticket for evening time but they changed to morning, then I requested to cancel as the timings was not suited to me. Before the cancellation i confirmed with goibibo about the refund and all the terms and conditions, they said me that they will give my refund back in ** working days. After that confirmation only i cancelled my ticket and re-booked my ticket from other airlines. But till now they didn’t refunded my amount. Whenever I’m asking they were asking us to wait for still more time. But why did they confirmed us they will give refund in ** days, if not i would have travel in same flight. It was not a small amount to wait so many days. Goibibo now saying me to wait till jet airways pay back them, but i paid to goibibo not to the jet airways and they give an assurance that they will refund me in ** days, now how come they ask me to wait. I have my own commitments and i need to pay back it. Kindly requesting you to resolve my problem as soon as possible.
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Resolution Demanded:
Refund / Credit for purchase
Goibibo
Resolved
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Prasanth Didla
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