- Refund not yet credited even after 25 days ^Open

Carol francis x filed this complaint against OLA ELECTRIC on Feb 18, 2023

Dear sir/madam,
My ola booking id OET-***************-UDC***,I purchased ola S* on **.**.** by making whole payment via credit card. Then i cancelled the ola on **.**.** & booked ola S* pro by making whole payment.

For S* cancellation, I received Ola refund initiated receipt on ** Jan ** stating refund will be credited within * to ** working days. But still on **.*.****, i have not yet received the ola refund in my source account I.e one credit card.

I have already raised my concern via mail on *.**.**(ticket id *******) and reminder mail on **.**.** but there was no update/ response from ola side.

Purchase was via one credit card and now credit card bill was generated on **.**.****. If ola S* refund is not credited, my cibil score will get affected and my credibility will be in question. I cannot get loan and it will cause huge loss in my life. Penal interest will also be charged for your refund amount which will be in high rate of interest.
Carol francis X

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