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Happyeasygo.com - Refund not recieved for cancelled flight

Praveen filed complaint against Happyeasygo.com on Mar 20, 2020

Refund is not given so far after long awing, it is almost ** days, My Order ID: ******************.

Everytime i get same template reply to wait for some more days..

Refund recived from airlines end within *-* days and attached proof of credit note and refund recived .. only from HEG end it needs to be given back.

But even IMPS, NEFT to bank account will not take ** days ...

I got refund within * days from Makemy trip, Cleartrip, for same flight cancelled, and for same refund .. Even they didn't deduct any fees like in HEG convenience fee of Rs*** is deducted, still it balance amount is not given back.. what is the convenience of user i don't understand...

It makes complete disappointment to book again from HEG...

Can anyone check and refund the amount.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Happyeasygo.com

57

Total Complaints

24

Total Resolved

42.11%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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