Air India
- Refund not received Open
Trishla Gupta filed this complaint against Air India on Aug 10, 2021
Resolution Demanded:
Refund
My travel agent Flight Network sent a request for refund of my tickets as the flight had been cancelled last year due to Covid. As per instructions given to them by the airline they sent a mail to refunds.nyc@airindia.in. However they haven't received any revert from Air India. After ** weeks elapsed with no revert I started following up with Air India daily. There has been no response from them. I have explained to them that the agent cannot generate a refund application number and the airline can also process my refund request directly.On July **th a customer service representative asked me to send a refund request to ecommerce@airindia.in and they would revert within ** hours and cancel the tickets. I have been following up with them daily but no revert.I request AirIndia to cancel the * tickets against PNR HFX** and refund the booking amount. I am attaching all emails that the travel agent has sent to Air India and I have also sent.
Are you brand?
Are you Lawyer?
Air India
Swiggy
"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "
Rakesh Shinde
Related Complaints
Air India - Seeking compensation due to physical suffering and mental agony Closed
I had booked ticket from San Francisco to Delhi on **July **** for my Spouse (Ankita Kumari) and my child who is infant (Kashvi Kumari). The date of flight was **Oct****. It was booked more than * months in advance as we were told by the custo...
Apr 25, 2024 by Kusum Kumar
Air India - Air india boarding time issue Closed
We were boarding AI*** which gmr board showing the departure time as *pm and the air india has mentioned that the departure time was *:** pm and due to this ** min difference we missed our flight. We are not responsible for the glitch and i req...
Apr 08, 2024 by Mukund Sharma
Air India - Charged for Extra Luggage Not allowed to Board the Flight Closed
My travel date was **th March ****. Flight *.** AM Mumbai to Mangalore. I was issued a Boarding Pass and checked in my luggage. Charged Extra for Luggage. But when I went to the Boarding Gate, they refused Boarding as they said they had closed ...
Mar 15, 2024 by Suma S
Air India - Flight Delay Closed
On *th January I had to miss my flight from Mumbai to Delhi with PNR number **AZ*V due to very slow process work by ground staff it took them more than ** mins to do the check in baggage clearance for **-** members due to which I had to book in...
Jan 15, 2024 by Rohit Gavhane
Air India - Air india check in counter at shivaji ND non functional Closed
Air india check in counter at Shivaji stadium at *am on *.**.** not functional. Waited for ** minutes....
Dec 07, 2023 by Neeraj jain