Air India
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Complaints
Air India - Seeking compensation due to physical suffering and mental agony Closed
I had booked ticket from San Francisco to Delhi on **July **** for my Spouse (Ankita Kumari) and my child who is infant (Kashvi Kumari). The date of flight was **Oct****. It was booked more than * months in advance as we were told by the custo...
Apr 25, 2024 by Kusum Kumar
Air India - Air india boarding time issue Closed
We were boarding AI*** which gmr board showing the departure time as *pm and the air india has mentioned that the departure time was *:** pm and due to this ** min difference we missed our flight. We are not responsible for the glitch and i req...
Apr 08, 2024 by Mukund Sharma
Air India - Charged for Extra Luggage Not allowed to Board the Flight Closed
My travel date was **th March ****. Flight *.** AM Mumbai to Mangalore. I was issued a Boarding Pass and checked in my luggage. Charged Extra for Luggage. But when I went to the Boarding Gate, they refused Boarding as they said they had closed ...
Mar 15, 2024 by Suma S
Air India - Broken Business Class Seat Open
My seat booked for business class was broken Pnr 5s9mej...
Mar 15, 2024 by Prateek Bhargava
Air India - Money debited twice for CCU to SFO tickets Open
I am writing in reference to Case ID: ******** raised with Air India regarding a recent issue with my booking referenced under POI**T. On February *st, I rescheduled my flight for CCU to SFO for both passengers, resulting in a payment of Rs....
Feb 22, 2024 by Sukhpreet Singh Anand
Air India - Flight Delay Closed
On *th January I had to miss my flight from Mumbai to Delhi with PNR number **AZ*V due to very slow process work by ground staff it took them more than ** mins to do the check in baggage clearance for **-** members due to which I had to book in...
Jan 15, 2024 by Rohit Gavhane
Air India - Allocated wrong seat prebooked and prepaid by ground staff during check in Open
My mother (almost a senior citizen) was to travel all alone from India to US on **-Dec on Air India flight *****L from Delhi to SFO (Non Stop). Considering her age we booked her a window seat (**A) in Premium economy well in advance and paid e...
Dec 26, 2023 by Pallak Khinda
Air India - Air india check in counter at shivaji ND non functional Closed
Air india check in counter at Shivaji stadium at *am on *.**.** not functional. Waited for ** minutes....
Dec 07, 2023 by Neeraj jain
Wrong boarding pass issued by AI and confusion in Chennai whether it is Air India Express or Air India . CISF was reluctant to let in . Even the security at Check-in was hesitant. Made my family who has medical problem walk for ** minutes from ...
Nov 17, 2023 by
Air India - Flight delay Closed
Mera flight **.**hrs tha jisko delay karke **.**ko kar diya mujhe urgent me Delhi jana tha...
Nov 16, 2023 by Harikesh
Air India - No Refund from Air India Open
Hello Sir, Myself Kanhaiyalal Chanchlani me and wife both are Senior Citizen on **-Oct-**** we both landed at Delhi Airport from JFK, I made the whole round trip booking from Air India, upon arrival at Delhi Airport there was a connecting De...
Nov 14, 2023 by Kanhaiyalal Chanchlani
Air India - Counter lady misguide Closed
Counter lady misguide me she giving me wrong information I was traveling from Kolkata to dibrugarh and when I reach to airport there was long queue so that time counter closed and that time I asked her if could help with other solutions she sai...
Nov 10, 2023 by Shristi sonar
Air India - Compensation on Air India Flight Ticket Open
I have booked a flight with Air India on June ** and they cancelled the flight without any notification, only got to know about this while on baggage check in. Then I had to book another flight with Indigo for *x the normal charges due to the d...
Aug 28, 2023 by Vishnu
Air India - Compensation not provided Open
Hi Team, This is with reference to the booking from GOA to PUNE dated **th June ** (**:**) with PNR *ESZIX. I along with my family i.e with my wife Mrs Pooja Yadav and Kid shivansh yadav age ** months boarded yours flight from goa to Pune. ...
Aug 03, 2023 by Sanjeev kumar Yadav
Air India - Compensation for the travel being delayed for 8 hrs Closed
I’ve booked a connecting flight from Delhi to Chennai via Mumbai.. At Mumbai airport the flight authorities hasn’t allowed us to go back to airport after landing due to rain and I’ve informed them regarding the connecting flight and they ...
Jul 31, 2023 by Alekhya
Air India - Trauma and loss of money due to the inefficiency of AirIndia employee Open
I was on my trip to Ecuador on **th July ****, via England and Colombia, using Avianca with a codeshare in Air India, and the PNR is TJPD*U. While doing the check-in at Delhi, the lady at the desk made me almost lose my flight by making me to r...
Jul 16, 2023 by Jismy
Air India - Refund for an international air ticket due to medical reason Open
I, Dharmeshkumar Modi, booked an air ticket from Toronto (YYZ) to Ahmedabad (AMD) via Delhi on the Air India website by paying in Canadian dollars from Toronto for my wife Hiralben Modi from Toronto, Canada. I submitted the medical certificate...
Jul 06, 2023 by Dr Dharmeshkumar Modi
Air India - Promised seat not given to us need refund Open
PNR no :- *JJH*V we booked airline tct from easemytrip.com and paid in advance for costlier tct for comfort not to get trouble . when in etct i m getting already confirmed seats **a and **b . airline was fully aware of one person is senior ...
Jun 28, 2023 by poonam malik
Air India - Preferred seat not allotted Closed
I paid extra for seat selection **A. Instead i got seat **F...
Jun 15, 2023 by Smita Lakdawala
Air India - Money not refunded Open
PNR - *ZIR** - REFUND not done I (Sunanda Biswas) booked a ticket from Mumbai to Delhi for **th June (Rs.****). PNR - *ZIR** On *th june, I called Air India customer care for rescheduling of ticket. The executive asked me to make anothe...
Jun 13, 2023 by Sunanda Biswas
Air India - Flight Cancelation Open
I Sanjay Jindal, Air India Booking Reference (PNR) ***MYG, Flight No. AI**** from Mumbai to Pune- departure time **.**, last movement the flight got cancelled and was intimated at **.**,so I am not satisfied with this Air India flight service m...
Jun 13, 2023 by SANJAY JINDAL
Air India - My flight ticket has been cancelled by airline before of departure Closed
Today is **.**.****. Time ****pm..i suppose to travel from Delhi to Chennai on **.**.****.at *:**am. I'm getting emails at **:**pm, that my ticket has been cancelled by airline. Which is very disappointing. I lose a lot of money and lots of tim...
Jun 13, 2023 by Vijay Kumar
Air India - Regarding wheel chair Closed
I a travelling from Amritsar to bhopal my pnr No is **Z*XI Wheel chair was booked bcoz I can not walk even a step but in Amritsar airport I don’t get a wheel chair for */* an hour I was waiting outside the airport I called so many times at a...
Jun 05, 2023 by Annu rai sachdeva
Air India - Damaged Glass items in checked in bag Closed
While check in at both Abu dhabi and Mumbai airport, i had asked for pasting/attaching aFragile sticker on my carry on baggage as that contained glasswares. They put that sticker and even after that when i opened my baggage, i found some of the...
May 21, 2023 by Surojit Sahu
Air India - Rescheduling payment error Open
My flight is on **th May i wanted to reschedule it to **th of may, i had made my payment through UPI and now the payment has been stuck ...
May 19, 2023 by Mariyam
Air India - Denied boarding Open
We (total six members) had a flight from bengaluru to New delhi on **th april**** at *.** through flight no AI*** with pnr no *N*TVP. we all reached on time and a valid boarding pass had issued to us but we were denied boarding but the rest of ...
May 19, 2023 by Kamal majethia
Air India - Baggage detained and damaged for no good reason for a week Open
A total mismanagement by Air India staff handling my checked-in baggage for the following reasons *. My baggage was detained on **th April. The Bangalore Air India security team reached out to me on the phone after * days of detaining my bagg...
May 18, 2023 by Dilip Kumar Margam
Air India - Check in baggage not received Open
Our all check in baggage are not received at final destination srinagar...
May 17, 2023 by Demaji abhay
Air India - Money debited but no ticket confirmation Open
I was trying to book my flight from New Delhi to Kochi from Air India website. I choose the UPI mode of payment. My money was debited but the website was showing payment error. It has been * days and still I haven't received neither my ticket n...
May 16, 2023 by Abhishek Singh
Air India - Worst food quality Closed
Food given in Sir india flight AI*** dated **th Msy from Singapore Changi Airport flying to Delhi Muffin given are ready crossed expiry. Chinese noodles given that one also taste.not good ...
May 14, 2023 by Yogitq
Air India - Twice money debited for extra luggage Open
Hi sir /madam I travelled **/*/**** from SHJ to trichy by Air India express at **.** am my ticket PNR number ABEFYB I pay two times for money for extra laggace please return my money ...
May 11, 2023 by Karuppusamy gunasekaran
Air India - Missing headphones Open
I left my Sony Bluetooth headphones stored in a zipped, round black coloured box under seat number **C on flight AI *** on *th January. I had kept the headphones in their box under the seat. The flight departed from Bhopal at **** hours and...
May 10, 2023 by Gulal Salil
Air India - Baggage not sent with the same flight Closed
I travelled from Bangalore to Delhi with Air India on **th April. When I landed in Delhi, I was unable to locate my checkin baggage. When I checked with the Air India staff, they roamed everywhere and found nothing. Then they contacted Bangal...
May 08, 2023 by Vishal S M
Air India - Charged unrealistic for excess baggage Open
I was charged additional *K for excess baggage while traveling from delhi to bangalore which is totally unfair. I carried the same luggage with same weight from bangalore to delhi on **th march and was not charged anything. Please refund my am...
May 06, 2023 by Saloni Hingorani
Air India - Not for issuing a boarding pass by waiting in long queue Closed
Name of flight air india worst airline...
May 02, 2023 by Lovepreetkaur
Air India - Flight cancelled Closed
I booked * tickets in connecting flight of Air India from Srinagar to Delhi and Delhi to Udaipur for my family on March **, ****.My travel date was *th May. I received an e-mail on **th April that they changed my flight from Delhi to Udaipur. I...
Apr 19, 2023 by Poonam Sodani
Air India - Compensation for delay Closed
I was flying from newyork to kolkata via Delhi and an emergency landing was done at Stockholm. We were there for ** plus hours at the airport . I am looking forward to a compensation from airlines for this delay and the trauma of * days staying...
Apr 12, 2023 by Alka Sharaff
Air India - REFUND Closed
ITS BEEN * MONTHS AND I STILL HAVENT RECEIVED THE REFUND FOR MY FLIGHT TICKET ...
Apr 11, 2023 by Sejal Bansal
Air India - Refund Open
i had booked from air india app suddenly they had cancel my booking and they didnt informed me and aslo there is no email and message and when i had call at customer care no i asked my queries they had informed me my ticket has been cancel and...
Apr 07, 2023 by Ambika Shrestha
Air India - Delay in delivering baggage for business class seat Closed
I was traveling from vadodara to delhi in air india flight AI *** which took off from vadodara at *.** pm approx i was travelling in business class and hence my luggage was on priority..but at delhi airport it took more than half an hour to be ...
Apr 04, 2023 by Meeta Bhatia
Air India - Cancellation of flight without prior intimation Closed
Booked Air India flight for Aizawl Kolkata for * pacs on **.**.**** vide PNR no.*TA*QW. Journey date was *st April ****. While doing web checking ** hours prior to journey time, we came to know that flight was cancelled without any intimation. ...
Apr 01, 2023 by Tarun Pramanick
Air India - Were not allowed to board the flight in emergency Death Open
Hi, My name is Huda rajput, i reside in Bangalore with my elder sister due to work, my family resides in meerut and on **/**/**** my younger brother who was ** years old died due to cardiac arrest, it was a sudden shock to our family to have...
Mar 25, 2023 by Huda Rajput
Air India - Air India Cancelled Ticket Refund Not Processes Closed
After cancelling Air India Ticket, the refund is not yet processed. Refund waiting more than *.* Years...
Mar 04, 2023 by ABHISHEK KUMAR Paul
Air India - Boarding pass Hard copy Closed
After entering the Airport (outside) I just showed my soft copy of my Boarding pass to Airport staff but they could not scan properly and instructed to get Boarding pass from machines. I tried * machines but to my surprise , I could not get ha...
Feb 06, 2023 by Tammisetti Bheemeswara Rao
Air India - Refund not received for cancelled ticket of Air India Open
Dear sir/madam, I have booked my Air ticket using paytm UPI and due to its cancelled from there side Air India is saying they have refunded it and so I was expecting refund in my Bank account from Air India, but I didn't receive yet. On inqui...
Feb 05, 2023 by Vikas Tiwari
Air India - BOARDING DENIED Open
Today (**/*/**) My father was supposed to travel in Air India from Kolkata(CCU) to Dibrugarh(DIB) flight was at *:** a.m.He reached airport on time and received boarding pass as well from Air India Counter, check-in counter was a bit crowded so...
Jan 19, 2023 by DEBANGANA GHOSH
Air India - MISSED FLIGHT DUE NON COOPERATION OF AIRLINES Open
I had an AIRINDIA Flight from LONDON - DELHI (AI***) connecting flight DELHI - VADODARA (AI***) on **TH DEC **** with Master Dhairya Pathak (British Visa holder) son of landlady Ms. Kinjal Pathak in London. Our both boarding passes (LONDON-DE...
Dec 23, 2022 by Komal Mehra
Air India - Promised services not provided Deficiency in services Closed
We booked Air India Airline flight ticket from Delhi to Kolkata on **th Jan ****. But unfortunately passenger was COVID positive. We booked our flight ticket through GOIBIBO and as per government guideline and GOIBIBO policy we shared the COVID...
Nov 27, 2022 by Manesh Agarwal
Air India - Change of gate at two extremes without any help for senior citizens Closed
FLT AI *** ON ** NOV, THE BOARDING GATE WAS CHANGED FROM **, WHICH IS AT ONE EXTREME, TO A NEW GATE ON THE GROUND FLOOR AT IGI. WHEN ASKED FOR TROLLEY IT WAS REFUSED. ALL PASSENGERS HAD TO RUSH TO NEW GATE AT THE OTHER EXTREME. ...
Nov 04, 2022 by r g Gupta
Air India - Baggage left nd lost Open
Air india is the word airlines i always travel by air india but now air india is not responding me my baggage is still at some other airport i didn't got my baggage till now it's been a week still i didn't got my baggage . I complainted them ca...
Oct 30, 2022 by samairah
Air India - Refund not given for flight ticket not being booked Closed
I booked a ticket from air india website for which ticket was not booked and my money was deducted....
Oct 16, 2022 by Rubina
Ticket PNR: OWIFGS Sector - TRV-DEL Journey planned on *th Sep. **** Passanger Name : Panchami Muraleedharan Reason for Non-travel: Disallowing Boarding due to Medical Reasons, ie. Eye infection. Medical Certificate submitted. However ref...
Sep 27, 2022 by Panchami Muraleedharan
Air India - Refund is not initiated Open
I had booked an Air India Flight-AI*** Booking Reference Number-WPDJAD Passenger Name- Ritika Roy dated */**/**** from Delhi to Bengaluru. I and my sister were supposed to travel to Bengaluru for her admission in a college but because of A...
Sep 21, 2022 by Ritika Roy
Air India - Baggage Fee Refund Closed
They have charged me twice for excess baggage. Once online via customer care helpline and then once again after reaching the airport claiming that they haven't received the online payment. After trying to get the refund for months by email I am...
Sep 16, 2022 by Saniya Hussain
Air India - Air India refund Open
This complaint is in reference to the flight bookings (Y**M* and Y**QC) PNR numbers- Y**M* (Kailas Bhivgade) / E-ticket number ************* Y**QC (Nalini Bhivgade) / E-ticket number ************* I (Ashiwini Bhivgade) booked these flight...
Aug 27, 2022 by Ashwini Bhivgade
Air India - Refund not issued Open
Had booked a ticket with Air India for flight from Delhi to Hong Kong, travel date Jan **, ****. The flight was cancelled last minute by Air India and the text messages from Air India prompted to call the customer and ask for refund. I duly cal...
Aug 09, 2022 by Anurag
Air India - Baggage ticket Refund Closed
Myself, my wife and my son were travelling to Riyadh from Ahmedabad. We had an excess of one bag extra and Air India charged us ***** INR upto Riyadh. but air India staff issued the manual ticket for the Extra one baggage. Air India staff told ...
Jul 22, 2022 by Minesh Soneji
AI *** on July ** was delayed for ** hours due to a technical glitch and I had * business class tickets on that flight (* adults and * infant - * year old). However, that is not the basis for this complaint. Technical glitches happen occasional...
Jul 14, 2022 by Prasanna Venkatesh
Air India - Baggage Delay Open
To whomsoever it may concern, I've had a very unfortunate experience with your airlines yesterday on my flight from Mumbai to Bengaluru AI *** dated *nd Jul ****. Booking reference MJP*PH, Ticket Number: *** **********. I had checked in...
Jul 12, 2022 by ZALAK MEHTA
Air India - Entertainment system Closed
Entertainment system didn't worked in all of my three tickets ...
Jun 22, 2022 by Ritu
Air India - Ticket refund Closed
FourAir India tickets from Delhi to Sydney were cancelled in March **** for to Covid based flight cancellations. Even after more than * years and numerous requests Air India is still to refund the amount of approx Rs *,**,***...
Apr 29, 2022 by Sandeep Singh
Air India - Forced to purchase duplicate ticket at airport Open
Air India Booking Reference Y*WKM for two passengers DEL to COK on AI *** on * March ****. Despite having valid fully paid for tickets, senior citizen was forced by AI staff at DEL check-in to purchase another on-the-spot ticket for Rs.**.*** ...
Apr 06, 2022 by Jacob Mario
Air India - Someone refundend on my behalf Open
Someone. Refunded my ticket amount to his pr her bank account and now o have no money and no ticket left...
Mar 29, 2022 by Jajbir singh
Air India - Poor service for my wife on AI 537 Open
My wife a stroke patient was on AI *** on March **, in the landed plane; waited for * hour and ** minutes for. a wheel chair. Then she was put in a wheel chair and lifted by contractors down the ramp- feet up, head down, her brain froze on the ...
Mar 25, 2022 by Sethuraman Vaithiyanathan
Air India - Did goof up and was not allowed to board the flight Open
On **th March, **** my daughter was supposed to travel from BOM to DXB by *.**pm AI*** fight. But @ the check-in counter the crew goofed up with submitting details and she was not issued the boarding pass till last minute. We had availed mino...
Mar 18, 2022 by Chetana Bhosale
Air India - Poor Customer Service Customer Dissatisfaction Open
Hello Air India Team I am writing this is from a stressed out position because of all the customer care executives that I spoke with Air India from Friday (**/**/****) till Today. ( */*/ ****) My PNR is JKGHK. Travel date - Feb * Tr...
Feb 03, 2022 by Sankar Kumar J
Air India - Harassment of passenger at check in Closed
AT around ****h on ** Jan **** at the check in counter at New Delhi Air Port every effort was made to deny me boarding the flight to Singapore AI *** on ** Jan **** at around despite having all the requisite documents, as required and having c...
Jan 28, 2022 by Rukmini Pandit
Air India - Refund not issued Closed
I cancelled my flight from Paris-Trivandrum via Delhi (Booking Reference: J*SGZ) on August **, ****. I was to receive a refunded amount of EUR ***.**. It has been close to * months after the cancellation but I still have not received the re...
Jan 15, 2022 by Arjun Jeeja Hariharan
Air India - Refund Not received Closed
i had booked ticket for me and my family from UK to India to exit during peak covid-period. One of the bookings failed on ticket generation and yet amount was deducted and was not refunded. Now a total of about ******.** is being added includin...
Jan 10, 2022 by Vimal Amaldas
Air India - Refund request is pending Open
while booking a ticket from air India website, amount was deducted, however ticket was not issued. I reached out to customer and asked if ticket can be issued, customer care confirmed that it has failed to generate ticket & asked to book a new...
Dec 12, 2021 by Ashish
Air India - Air India deducts rather than full refund Closed
*- Air India cancelled its Udaipur to Delhi flight on **th Nov after issuing boarding passes for Udaipur Delhi and connecting Air India flight Delhi to Bahrain; Ticket No: ************* ; seat no. **A *- Airport staff promised ***% refund and...
Dec 08, 2021 by Sushil Kumar Rajmal JAIN
Air India - No Refund received Closed
I had booked a flight ticketto canada on august **** , Air India had cancelled the flight ! I have been calling / mailing them but no refund is made till date ...
Dec 06, 2021 by Apurna Thakur
Air India - Refund not received from Air India Open
I had purchased LTC air ticket in the name of my wife, Elora Mukherjee for travelling from Delhi to Kolkata vide E-ticket number : ************* Pnr number Y*NMQ and back vide E-ticket number : ************* Pnr number Y*NVJ. However she fell...
Nov 21, 2021 by Rajib Mukherjee
Air India - Amount deducted from my account but air ticReference No not booked Open
Payment Idpay_ILuZMUpu*MjGMj MethodCard XXXX-XXXX-XXXX-**** Paid On**th Nov, **** Emailkrishnamurthybva_**@yahoo.com Mobile Number+************ For any order related queries please reach out to TRAVOLOOK at support@travolook.in or on *****...
Nov 19, 2021 by bvakmurthy
Air India - Air India is not supportive Open
Hello Sir, I would like to lodge a complaint against Air India and Ease my trip. Both are not supportive of their passengers during pandemics. India is talking about big words how they are supportive of Indians. This sheer reflects how ...
Nov 16, 2021 by VARUN BHANDARI
Air India - Air India not providing refund for cancelled flight scheduled for July 2020 Closed
Air india is not giving refund for cancelled flight scheduled for July *nd **** due to COVID , I have been following up for *.* years however with no success . Air pnr no - HVPJF, Ticket No.- *************, *************, *************, **...
Nov 12, 2021 by ranjeet verghese
Air India - REFUND Closed
As per GOVT rule, we are elgible to get full refund as our tickets were booked on FEB **** and flights was for May *th ****. Our ticket rate was ***** and we received only *****. Pls let us know why this is so. Pls issue remaining amount of ***...
Nov 11, 2021 by MEGHNA KRISHNA G PILLAI
Air India - Refund Open
I had booked a ticket for September ** for jagadalpur to hyderabad but the flight was cancelled and I am eligible for complete refund. The e-ticket no. Is ************* and passenger name is Ajin Jenny Thomas. My amount is still not refunded. ...
Nov 06, 2021 by Anju Thomas
Air India - Flight not rescheduled Open
Hello Team, I was trying to reschedule my flight AI *** October ** to November ** for the last ** days but every time the customer service team member transfers my call to the ticketing dept but the call disconnects without any resolution. Ever...
Nov 02, 2021 by Kunal Dhingra
Air India - Air India is not refunding my amount Closed
This is regarding Ticket #: *************, PNR #: YQN**, ClearTrip Booking ID: ************ I had booked a flight with Air India round trip from New Delhi to Patna dated: **-June-**** - **-June-**** through ClearTrip. This booking had been c...
Oct 26, 2021 by Rahul Kumar
Air India - Refund Open
This is in regard of ticket no. ************* , passenger name Raghunandan Sharma.I made my ticket from ixigo app. Due to source and destination error i have cancelled my ticket under dgca policy. As i talked to one of your executive team membe...
Oct 20, 2021 by Swati kaushik
Air India - Refund not received Open
I cancelled an air india ticket within ** hours of booking and as per their official guidelines, I am eligible for full refund. Its been more than a month and I have not received money in my account. They keep telling me that refund is processe...
Oct 18, 2021 by Alisha Babbar
Air India - Refund Ticket number Open
Dear concerned authority, I have been trying to track my refund for more than a year now; but Air India is not resolving my issue. It is claimed by Air India that a refund has been made but the following payment as detailed has not been re...
Oct 16, 2021 by Devaang savla
Air India - Non refund of money Open
I Rananjay Singh had booked a ticket of round trip from Mumbai to Varanasi (**st May Flight - Al ***) **:** - **:** and back trip Varanasi to Mumbai (*th June Flight - Al ***) **:** - **:**. My seat no was *C for both the flight. I had done the...
Oct 12, 2021 by Akash Singh
Air India - Air India Ticket refund Open
I have cancelled my ticket from Bangalore To Toronto on August **. They said they will refund the money in ** to ** days. Till now I didn't get the refund amount. I raised a complaint to track the refund, but just a week back I send mail to tr...
Oct 09, 2021 by Arun Ramachandra Upadhya
Air India - Refund not processed Open
Booking Ref: HGYRK ticket # *************. For the above ticket Air India is not refunding my ticket amount inspite of multiple follow ups and calls....
Oct 08, 2021 by RAVI VASUDEVA RAO
Air India - No information provided Closed
i had a ticket for dubai from delhi on **th september. i reached IGI T* at around *pm. there i went on counter F as mentioned for my boarding. over there it was a long queue and i reached the boarding counter at *pm just to be informed that i ...
Sep 20, 2021 by aftab alam
Air India - Refund not received yet Open
I have had my refund pending on you for the last * months. I had booked * round trip tickets from Canada to Delhi last year for which the flight was cancelled due to the covid situation and as per the customer care response the refund has been ...
Sep 19, 2021 by Shivam chimr
Air India - Air India refund pending since more than 4 months Closed
Had booked a flight between Pune to Bhopal on ** th May **. Flight got Cancelled, refund is still not made after multiple followups. ...
Aug 29, 2021 by Nitin agrawal
Air India - Air India not processing Refund Closed
I cancelled my flight (booking reference: JC*CY) with Air India due to ban Canada imposed on direct flight from India. Its been more than * months and havent got my refund yet. Every time i call them i get answer "My refund is at last stage and...
Aug 25, 2021 by Hafeez Syed
Air India - Airline ticket cancelled and refund not issued Closed
I had booked tickets from Air India from Toronto to Delhi and back from Delhi to Toronto. I took the first journey but my flight from Delhi to Toronto was cancelled by Air India. The date of the flight was **st May **** and since then I have ap...
Aug 23, 2021 by Gagan Sharma
Air India - Incorrect refund for covid impacted travel Open
Issue – Please refund balance of $**** which was incorrectly deducted as cancellation charges even though my travel was restricted due to covid. I was provided full credit shell of $****.** valid till Dec-**** but on refund received $****.** ...
Aug 19, 2021 by Pranav Bhatia
Air India - Refund of Money for cancellation of flight Open
Refund of Money for Cancellation of Flight Flight Schedule Date: *st May ****. Destination: Mumbai to Doha. Return Flight Date: **nd May ****. Flight Destination: Doha to Mumbai. Air Ticket No.: ***-**********. as per your email dated **-...
Aug 13, 2021 by Sayalee Mahajan
Air India - Worst Customer Service Closed
I have a flight ticket from New Delhi to Toronto and Canada has been banning flights from India * times in a row now and Air India has been of * help. I was told there are seats available on the *st of October so I asked to reschedule my flight...
Aug 13, 2021 by Vedannt
Air India - Refund not received Open
My travel agent Flight Network sent a request for refund of my tickets as the flight had been cancelled last year due to Covid. As per instructions given to them by the airline they sent a mail to refunds.nyc@airindia.in. However they haven't r...
Aug 10, 2021 by Trishla Gupta
Air India - Customer service for rescheduling flight pathetic Closed
Had a flight for *th aug which was cancelled and rescheduled by air india directly. Further when I called to reschedule to another date I have been on hold for more than ** min as the agent cannot make changes and they need to connect to ticket...
Aug 09, 2021 by Vikram solanki
Air India - Worst ever customer service Open
I have never come across such worst unprofessional, inefficient representatives in my life , I spoke to almost ** agents in one day had to keep calling as they kept disconnecting after keeping on hold for so long. I wish I had more other airli...
Aug 06, 2021 by Genevieve Khamrang
Air India - Excess fees on baggage Closed
I was traveling to maldives from Mumbai I was charged $** dollars per kilo for my excess baggage whereas the representative on the call clearly mentioned it would be ₹*** per kilo. I was stranded on the Mumbai Airport with my infant baby and ...
Aug 05, 2021 by Sana shaikh
Air India - Not allowed to board even after web checkin Closed
My wife travelling from Chennai to Kolkata on *th August was not allowed to board by Chennai Air India officials citing she had arrived late (arrived at **:** A, M for a **:** indicated time of departure) She was travelling from Chennai for the...
Aug 05, 2021 by Arihant Dudhodia
Air India - Facing problem to update my flight Closed
I have booked a flight tickets if Air India for my journey Delhi to Lucknow and initially the date for which I have booked tickets was ** August **** and flight time was ** ** to ** ** but yesterday *nd of August I received that my existing fli...
Aug 03, 2021 by Umesh Chander
Air India - Air India ticket downgraded not refunded Open
My ** yo mother travelled by Air India from BLR to SFO on Apr ** ****. She had a business class ticket but at the check in counter in BLR, she was told that there was no seat in business class and was asked to fly in Economy class. She reluctan...
Aug 03, 2021 by Holy Ganapathi
Air India - Threating to passenger Open
My wife boarded the Air India Flight AI **** on **th July **** at Chicago Airport and after security check-in just before flight gate Air India Employee threatened my wife to check-in the cabin bag and pay $*** else they will offboard her. She ...
Jul 30, 2021 by Deepak Kumar
Air India - Refund not initiated Closed
I had booked a ticket on Air India on *th April (Date of Issue), with Date of Journey (DOJ): **th April, **** from "New Delhi to Prayagraj" for * travellers. After few days, I got an email saying that the "The flight is no more operational"...
Jul 30, 2021 by Pranamika Pandey
Air India - Refund not received Closed
The issue that I have experienced was: There was schedule change from AIR INDIA, due to which i had to cancel my tickets. Still the full refund is not received....
Jul 28, 2021 by hitendra singh
Air India - Not rescheduling my mother s flight Open
We have been calling Air India customer care for the past ** days to reschedule my mother Admala Sujatha's flight from **/July/**** to **/Dec/****. The call gets cut after waiting * hour and this has happened atleast ** times. I have sent * ema...
Jul 28, 2021 by Srinivas Reddy Admala
Air India - NO REFUND BY AIR INDIA Closed
Booked Air India ticket from JFK to Del but could not fly due to loss of passport. Cancelled ticket on Jan **, **** and till now struggling for refund. Hundreds to phone calls made and more than ** emails to Air India but of no use. Details are...
Jul 27, 2021 by DEEP BHUSHAN VASHISHTA
Air India - Air India Refund not given Open
I booked an air india flight from moscow to delhi for **th may through trip.com. At the last moment air india cancelled the flight and gave me the option to get the full refund. Its already been more than * months but neither airindia is respon...
Jul 26, 2021 by Ojas Dhiman
Dear Sir! I have booked my flight in Air India via Yatra online on ** march **** - booking id is *************. PNR - JMPYL Under the name of Mr Bhupathi Ramesh Poodi a round trip flight from DXB - VTZ - DXB . Its been * year * months i h...
Jul 26, 2021 by Ranjani Nikhita
Air India - Refund is not initiated Open
I had booked tickets having reference no. JJJ*G (reference No. /PNR No.) for myself on dated ** May **** to New York (EWR), United States of America from Bangalore, India for education purpose but suddenly due to increase in covid-** cases here...
Jul 17, 2021 by Mahesh Sercat Ramakumar
Air India - Air India Flight refund money not yet received Open
Air India — Flight refund money not yet received S Shahnawaz Alam Jun **, ****Jun *, **** Mark as Resolved My flight Air India got cancelled due to operational reasons, and i had given request on **nd April ****, & again on *th May *...
Jul 17, 2021 by SHAHNAWAZ ALAM
Air India - Money not Refunded Open
Dear Sir / Madam, On April **,**** I was scheduled to fly with AIR INDIA from Toronto(CANADA) TO Delhi(INDIA). This concerned flight E-Ticket Number-************* the flight number that is on your ticket. AND INCLUDED RETURN FLIGHT ALSO AS ...
Jul 16, 2021 by Amandeep Singh
Air India - Air India Cheating Customers by not Providing Refund Closed
I had booked roundtrip tickets on Make My Trip for my parents on February **, **** as my parents had medical appointments. The Kolkata to Chennai tickets were booked for April **, **** and the Chennai to Kolkata return tickets were for April **...
Jul 15, 2021 by Avijeet Kumar Biswas
Air India - Full flight refund due to cancellation of flight during Covid pandemic in April 2020 Closed
Booked flights through Eisner Travel & Tours on **th Feb for * passengers, one way from Mumbai to Chandigarah ( travel date was *th April ****).Flights we’re cancelled due to Covid pandemic .. since then I have been perusing them for a full r...
Jul 11, 2021 by Zainab Khokhawala
Air India - Air India Ticket refund Closed
I made a reservation for two tickets with Air India from Chicago to Hyderabad and Chicago to Chennai from May *, ****, to Jun **, **** Issues on April **, **** (E-Ticket # *************-***, ************* ). I canceled the ticket due to COVID r...
Jul 09, 2021 by jaya lakshmi veeramchaneni
Air India - Refund Of 17 Air Tickets Open
This is to inform you that I had booked ** tickets for ** person from Mumbai to TRV and return Kochi to Mumbai. Journey date was **/**/**** and return tickets was **/**/****. Due to flight cancellation the journey date was reschedule to **/**/*...
Jul 05, 2021 by SANJAY S CHOPDEKAR
Air India - Air India Not refunding the Family Round Trip amount from past Closed
On feb **th i made a booking through airindia app form my family from Vijayawada to Delhi a round trip dated on **th April ****, due to the pandemic lockdown all flights got cancelled. And from them i m mailing them, making phone calls but no r...
Jul 02, 2021 by Vikas Sakhamuri
Air India - Ticket money not refunded Open
Not getting refund of our cancelled tickets to port blair. Booked two tickets through their online platform and cancelled them by speaking to their customer service person. It's been over *.* months now....
Jun 28, 2021 by Avika Jain
Air India - Air India Ticket Not refunded Closed
Refund of the Ticket no *************/PNR HS*GQ for **th April’** which has been cancelled by AI at the last moment, and I have requested for a refund a number of times. As I was informed only * days back before the cancellation, I have to pa...
Jun 28, 2021 by Nabarun Ray Chaudhuri
Air India - Air india Refund Closed
I have cancelled the air india ticket on **th may ****, which was scheduled on **th may **** since then i have not received my refund its been ** days since the request was raised....
Jun 25, 2021 by Rahul Pal
Air India - Air India refund of my ticket fare by air india is outstanding for over an year Closed
I booked tickets through Air India via their website on March *, **** for Jun **, **** roundtrip from SFO to HYD. Subsequently cancelled the tickets in May **** due to pandemic. I was told the refund would be processed in *-* weeks, after const...
Jun 24, 2021 by Sarath Tantravahi
Air India - Refunds Not Received from Airindia More than 1 Year Closed
I booked tickets (details given below) for my visit to Guwahati from Airindia website during April ****. But due to COVID** flight was cancelled For the last ** months I have been struggling for refunds. I mailed and called more than *** ti...
Jun 23, 2021 by Vijay gahlaut
Air India - Air India Refund of ticket during Covid India Lockdown 2020 by airline Closed
Airline Air India had cancelled my ticket in April **** as no flights were operational. It's been *.* year now and still they have not given the refund. The flight was cancelled by the airlines and not my the passenger...
Jun 21, 2021 by Priyanka
Air India - Refund not yet received from air india Closed
i have still not received the refund amount for the past *.* years.. regularly following up with airindia through mail. Booking PNR no. Z*JJH Pls help...
Jun 21, 2021 by rajiv mehta
Air India - Refund not Received Open
I had booked * flight tickets from Yatra .com for Air India from Kolkata to Bagdogra for **th May. Then they had sent me an email that my flight had been cancelled and till now I have not received the refund from the airlines. The ticket amount...
Jun 18, 2021 by Shaika Firdouse
Air India - Refund my money Closed
Dear Sir/ Mam according to me I booked ticket at date **.**.**** for new delhi to Varanasi amount of pay **** rupees but ticket reject at company side by teliphonic to me but my money till date not recieve in my account so plz look the matte...
Jun 04, 2021 by ARVIND SINGH
Air India - Non refund of my ticket fare by air india Closed
Problem due to non refund of my ticket fare of rs. ****.** for a flight cancelled by air india last year on * June ****, after * written reminders after a long waiting period of * year...
Jun 03, 2021 by Niraj Sarswat
Air India - Refund not credited into my bank account Open
I have cancelled two tickets through Air India Website on **th July **** and still waiting for the refund. I have sent lot of emails to ecommerce email Id and called the customer care more than *** times. As per them amount is credited in Nov *...
Jun 03, 2021 by Venkatesh Nalam
Air India - Awaiting refund of Rs from Air India Open
Hello Team, I am following up Air India from many days and and dropped an email to e-commerce team as well and tweeted in twitter too. My request to you please help me in getting my refund from Air india for Rs ******. My e-ticket number is ...
Jun 02, 2021 by Harpreet Singh
Air India - AMOUNT NOT CREDITED IN MY ACCOUNT Open
Please provide us Bank Transaction Detail for Refund status of case id : ********. The Detail of Itinerary is here under : Name of Passenger: Mr. Mayankkumar Surendraprasad Soni E-ticket No. : ************* Booking Reference : JZ*PF ...
May 31, 2021 by MAYANKKUMAR SURENDRAPRASAD SONI
Air India - Air india not refunded money Open
Air india has not refunded money for tickets which is concelled in Feb2021....
May 31, 2021 by Sandip Deulkar
Air India - Refund not processed yet Open
I booked a ticket from Bangalore to Toronto. The flight was on **.**.****. The flight got cancelled due to the ban imposed by Canadian government on Indian flights. After numerous calls and e-mails to the customer service department, I haven't ...
May 30, 2021 by Ritu Mishra
Air India - Refund Flight Cost Open
I was booked the ticket ** Apr **** and due to COVID-** i was not able to travel to Sweden. As per india government rules that if flight was booked from Mar **** to Dec **** and travellers not travel then Flight company should refund the cost w...
May 30, 2021 by Senthilkumar Muniyan
Air India - REFUND NOT RECEIVED AFTER 1 YR Closed
I have booked the ticket on Feb-** for travelling on June-**, Due to covid lockdown I could not travel, still airindia has not refunded that ticket amount. ticket no *************. kindly refund soon....
May 30, 2021 by DURGAMADHAB TOSH
Air India - Refund for my flight Ticket Closed
I have a made reservation from Newark to Vijayawada for May **th **** and I have Cancelled my flight ticket on April **th ****. It is almost * month but still, I did not receive the refund for my flight ticket. Passenger Name-Sravana Jyothi Ma...
May 29, 2021 by Sai Nikhil Muvvala
Air India - Refund of cancelled flight ticket Air India Open
Despite of my repeated attempts to get refund of my cancelled flight from Delhi to Vancouver dated *nd May, **** on customer support or ecommerce Air India has failed in resolving the query. The ticket details are attached with complaint....
May 26, 2021 by Deepesh Panwar
Air India - No refund received for cancelled flight Closed
I have booked the tickets last year on **th July **** for * passengers from Kolkata -> New Delhi -> Toronto and then back to Kolkata. But the flight was cancelled due to Covid Pandemic. When I called up Customer Call Center, they asked ...
May 25, 2021 by Antara
Air India - Did not get ticket emailed Closed
I booked a flight ticket on ** May **** but I did not get ticket on my e-mail. Payment was made through UPI ID against UPI ref no. ************.Now I do not have my status or even PNR no. ...
May 25, 2021 by Nesad Kumar
Air India - Refund amount not processed for more than a year Closed
I had sent a refund request to ecommerce@airindia.in on **Dec**** for the tickets unused due to flight cancellation. So far not received any response or refund. So I lodged a complaint to Customer support on **Feb **** - reference case no. **...
May 24, 2021 by Karuppanchetty Ramu
Air India - Refund not processed yet Closed
I recently booked Air India Flight from Newark to Vijayawad via Delhi. I cancelled the same for personal issues. I still seethe refund amount wasn't processed. Could you please check and refund the amount quickly. Below are the details abouttra...
May 24, 2021 by chandra sekhar rao boyapati
Air India - Refund related Open
Flight has been cancelled by airlines , but airlines has put cancellation charges on my ticket..and not giving me confirmation email , so that I can show it to ixigo and get full refund...airlines is not giving confirmation email...
May 21, 2021 by Dharmveer singh
Air India - Refund NOT received from Air India Open
Hi, I canceled my ticket (eTicket# *************) * months back (*n **-Feb-****) and I have NOT received refund yet from Air India. I have called the customer support couple of times and also sent detailed email to ecommerce@airindia.in t...
May 20, 2021 by NAGA VENKATA SATYA NAIDU VALAVALA
Air India - Refund not credited yet Closed
Air India Ticket No. ************* Ticket cancelled on *st april ****. Refund initiated as per them on *nd may ****. But still the amount has not yet been credited. ...
May 20, 2021 by Amit Agarwal
Air India - Boarding denied Closed
My parents were supposed to take a flight from Jammu to Mumbai on ** May ****. They were not allowed to board the flight saying that a mandatory negative RT-PCR test is required for flying to Mumbai. These guidelines were supposed to come into ...
May 19, 2021 by Jaspreet Kaur
Air India - Air India refund pending since 4 months Open
* refundable tickets were booked from Delhi to Surat amounting Rs **** each through Yatra com. Air India rescheduled flight one day prior departure(i.e. **/**/****). Request was submitted to Air India for cancelling tickets and to refund the co...
May 18, 2021 by Anshul Jain
Air India - Tickets not refunded Closed
Booked tickets and called immediately within ** mins for a change of dates to another date, a representative misled me and said its free of cost and put me on hold for ** mins to connect to someone else who can actually help, and they denied an...
May 16, 2021 by Riddhi Mallick
Air India - Staff misbehaved to the extreme abused and harrasaed Open
While in checking staff demanded for Negative RTPCR which I and other * passengers don't have booze don't mentioned on the printed tkts and my husband travelled on *.*.**** on the flight and departure and Antigen test held on arrival but when w...
May 16, 2021 by Preeti kumari
Air India - Refund Open
Ticket was cancelled * months back. Every time customer care says it was refunded already and every time they provide a new refund issue date. Nothing has been refunded. Have made *** calls and sent **+ emails to ecommerce and the escalation de...
May 14, 2021 by saikat sarkar
Air India - Worng information provided by air india Open
I had booked a flight for my staff in air india on **/**/** for * passenger I had called customer care number ,enquired on their website and i was told No rt pcr report is necessary for travel U can remove your report direct at arrival air...
May 12, 2021 by Chirag jain
Air India - Refund Open
I had booked my ticket for AI*** on March ** **** from Melbourne to delhi and delhi to ahmedabad the continue flight. unfortunately there was a nationwide lockdown and all flights were cancelled by the government of India. I had to make trave...
May 12, 2021 by Mayankrajsinh sodha
Air India - Misbehave by Air India staff Closed
It was very horrible and inhuman experience with Air India staff when I was flying from Delhi to Kolkata on *st May'**. I was at gate no. ** where AI staff PARMINDER KAUR was on duty. I have never seen such a lady who neither had humanity nor ...
May 11, 2021 by suman shrivastava
Air India - Air India Refund Request for Failed Transaction Closed
I have tried to book a flight from Delhi(India) to New York (US) by using a mobile app of Air India on *nd May ****, for this booking I have used net banking with axis bank as payment method. Two times, money is deducted but the ticket is not c...
May 11, 2021 by Khemanshu Rao
Air India - Airline Cancelled flight Refund Closed
Booked Air India Ticket (Booking Reference: Z***R) for **-May-**** Departing From Bhopal At **.** To Mangalore, Arrival Time **.**. The Airline Has Cancelled The Flight And Not Responding To Emails Or Calls Regarding A Refund. The airline has r...
May 11, 2021 by Saurabh Upadhya
Air India - Non refund of Cancelled Flight Air Tickets Open
*. I had booked the following Return air tickets for my family members ( wife and two daughters) to avail the LTC on ** Feb **** on the DTS ( Defence Travel System) :- (a) ** Jun **** - AI *** - Pune to Chandigarh Booking Id- AB ****** ...
May 10, 2021 by Vivek Bhatara
Air India - Refund not received Open
An Air India round trip ticket was booked for Kolkata - Toronto - Kolkata for travel from **th May'** to **thJun'** through the Cleartrip portal.The travel could not be undertaken due to the Covid** Lockdown and cancellation of flights. Despit...
May 10, 2021 by AJIT CHERIAN KURUVILLA
Air India - Air India ticket not refunded Closed
I had a booking made for an Air India flight before the March **** lockdown for the travel period that came in the lockdown. The PNR is Z*SE* -Mumbai-Chandigarh – for travel date March **, ****. The ticket numbers are as follows: ***********...
May 09, 2021 by Anupama Vijayaraghavan
Air India - No refund or voucher for the cancelled flight Closed
Flight was booked for **th Jan. Then it was postponed by a week by paying the additional amount. But the ticket for the postponed date was not received, hence the ticket was cancelled. Multiple mails have been written to the Air India executive...
May 09, 2021 by Thejeswi Kaymballi Shankar
Air India - AIR INDIA NOT RESCHEDULING THE TICKETS DURING PANDEMIC Closed
As i write this i did try your AirIndia support number +** ********** i was connected * times (Recorded calls) , some guys picked and * times and listened to my concern of rescheduling my ticket and after that asked me to hold the line and the...
May 09, 2021 by Srinivas
Air India - REFUND NOR RECIEVED YET Open
Booking Reference : HBKRV PASSENGER NAME TICKET NO PRANAB KUMAR BEHERA ************* SUJATA BEHERA ************* MANOJ KUMAR PANIGRAHI ...
May 08, 2021 by ANUBHAB PANIGRAHI
Air India - Refund not received Closed
I have booked four tickets from Bhuj to Mumbai in April **** directly through Air India but due to covid ** flight was cancelled and Air has given surerity that they refund money as soon as possible but till date single penny is not refunded ki...
May 06, 2021 by Hiren Rajgor
Air India - Did not reschedule my air india flight Open
I booked the flight by Air India from Dibrugarh to Patna for *th May ****(PNR - J*HRX). But the Bihar govt suddenly announced lockdown. So I wanted to reschedule the flight. I almost tried ~* hr to Air Inida customer care, they kept forwarding ...
May 05, 2021 by Ravish Jayswal
Air India - Refund without penalty Open
i had issued tickets ***-**********-* on **apr** for travel on **may** bengaluru san francisco bengaluru. total fare paid Rs *,**,***/- CLIENTS WERE MRS CHANDRA PRASAD & MR SAIPRASAD ML . USA BROUGHT A PROCLAMATION AND BANNED ALL FLIGHT...
May 05, 2021 by UDAY KARNAD
Air India - Regarding refund of airline charges Closed
My TRIP ID was ************ and journey date was **/**/**** from chennai to agartala, We were three passengers. Ticket Numbers are *************, ************* and *************. Total amount of Rs.****/-was paid to clertrip. The flight was can...
May 02, 2021 by Manoj M
Air India - Refund from Air India not received since sep 2020 Closed
dear sir I have booked a ticket for my in-laws from Toronto to vijayawada in **Sep ****** on Air India and cancelled the ticket but still my refund amount is pending with air India.I have already sent many emails for my due refund but still n...
Apr 26, 2021 by Rajana Sudheer Kumar
Air India - Full refund for Flight rescheduled Closed
Hi My Booking reference number of AIR INDIA from Delhi to portblair is HF*VN, which is rescheduled after the booking and now AIR INDIA is not refunding the full amount which is against the policy. Please look into this matter and declare a ful...
Apr 24, 2021 by ROHIT
Air India - No updates on Refund Open
My Air india Flight AI*** from Mumbai to Nagpur *st May **** was canceled by Air India due to operational issues. Received the mail for same. Then when trying to reach customer care they are not responding. Cutting down the calls, asking to sen...
Apr 24, 2021 by Gaurav Jalan
Air India - REFUND NOT RECEIVED Open
Dear Sir/ Madam This is regarding my cancellation of PNR Z**C*. I had my travel from Indore to Mumbai for ** February, ****. For passenger Nihar Anand. I had asked for cancellation of the same on ** February,****. According to the com...
Apr 20, 2021 by Nihar Anand
Dear Team, I am writing this email as a complaint as I was misguided by Air India Airport Officials on Mumbai Airport on the information regarding RT-PCR test result validity for travel from Mumbai to Abu Dhabi. I had my Air India flight...
Apr 19, 2021 by Kunj Shah
Air India - CANCELED FLIGHT NO REFUND Open
FEBRUARY ** FLIGHT CANCELED AMRITSAR TO BIRMINGHAM...
Apr 19, 2021 by Jang bahadur Singh
Air India - Refund of air tickets Closed
his is an official complaint regarding the absolutely callous attitude of Air India I had booked ticked through Paytm for travel to and fro Bangalore in June ****. Both the flights were cancelled by Air India considering the pandemic sit...
Apr 18, 2021 by Aarti Arora
Air India - Refund Open
Dear Sir, In continuation to trailing e mails, it is submitted that I had booking of following connecting flights of air India as per my official commitments- *. From Vishakhapatnam to Mumbai by AI date of journey- **.*.** dept **** hrs *. ...
Apr 17, 2021 by ARUN R KULKARNI
Air India - Refund not yet received Closed
Due to Covid ** my flight was cancelled, I requested them to cancel my ticket and refund the money. The cancellation was done via AirIndia call centre. For refund they advised me to drop an email to ecommerce@airindia.in, which I did. ...
Apr 16, 2021 by brijesh
Air India - Refund Open
dear sir, in continuation to attached email, its submitted that i had Air India flight booking in AI *** PNR- JBWYE DOJ **.*.** from Vishakapatanm to Mumbai schedule dept at **** hrs on **.*.**. the above travel is revised and confirmed to Air...
Apr 16, 2021 by ARUN R KULKARNI
Air India - Flight Cancelled Money still not refunded back Closed
Dear Sir/Madam, Air India canceled the flight From Pune to Ahmedabad Flight number AI-***,on **th May **** at **:** on which I had booked from Make my trip agent and paid for a ticket. I am therefore filing a complaint on behalf of...
Apr 15, 2021 by Tejas Mehta
Air India - REFUND Open
DEAR SIR, I HAD A AIR TICKET BOOKING FOR AI **** DATE OF JOURNEY *.*.** FROM BENGALURU TO BELAGAVI. KINDLY ARRANGE TO REFUND AS AIR INDIA AI **** IS CANCELLED DUE TO OPERATIONAL REASONS BY AIR LINES....
Apr 15, 2021 by ARUN R KULKARNI
Air India - Refund not processed Open
The BOM-UDR flight was cancelled due to Covid-** and after sending several emails still I have not received any refund amount. I Received the below email from Air India on *nd Feb**** but after * month also I didn't receive the refund and now ...
Apr 14, 2021 by Mufaddal Shabbir Jawdawala
Air India - During booking of air india ticket amount deducted but booking not confirmed Closed
I tried to book domestic air india flight ticket from visakhapatnam to delhi via flight number AI *** economy class. While booking payment was successful but on completion of payment air india web page showing error message ie "multiple window"...
Apr 13, 2021 by Amit singh
Air India - Refund Open
I had booked an AirIndia flight ticket from Delhi to Patna(Journey date was **th Nov ****) through Paytm on **th oct **** which was cancelled due to change in boarding time and it was communicated over airline recorded helpline as per airline ...
Apr 12, 2021 by saurabh kishore
Air India - Air ticket refund not received Closed
I have purchased Ticket in March **** for me and family. Due to covid ** lockdown all the flights are cancelled we are unable to travel . I have requested Air India to cancel our ticket and refund. January * the I got a confirmation that our ti...
Apr 10, 2021 by Ramakrishna Prakash
Air India - Air travel ticket Refund not received Open
we have booked * person ticket for traveling from Goa to A'bad on **th February, **** for travelling on **th August, ****. But Air India was cancelled the said flight hence we were not able to travel, now after so many email and phone call for ...
Apr 09, 2021 by Nirmal Shah
Air India - Air India ticket cancellation amount not refunded Open
Regions / Airport Name : Bangalore Ticket Number : **********, ********** Flight Number : AI *** Flight Date : **-**-**** Sector booked/travelled : Domestic ----------------------- I have been following up with Air India customer care ser...
Apr 09, 2021 by Gaurav Naithani
Air India - Air India delaying refund of cancelled flight Open
Air India has been delaying our refund on the flights which have been cancelled by the Airlines due to the ongoing COVID** Pandemic. It has been ** months now and we have not been able to get a refund on our tickets. The only option Air India h...
Apr 09, 2021 by Avinash Sirsath
Air India - Refund not received Closed
Due to unavoidable circumstances(corona) I had to cancel my ticket on **-**-****. I contacted Air India customer care for refund, they are saying the amount is refunded. Even i confirm with the bank, nothing is refunded. ...
Apr 05, 2021 by Mayank Mittal
Air India - Refund not received Open
I had cancelled my tickets from Hyderabad to Kolkata with PNR J*CRX on the **th of March. Please let me know when I can receive the refund. Please find attached my details PNR: J*CRX Ticket & Passenger Details: ************* - PRADI...
Apr 04, 2021 by Avishek Basu Mallick
Air India - Cleaning sensitization Closed
As I am traveling from Air India flight AI *** seat **A on ** Apt **. While I come to sat on my seat, it's seem very dirty and not cleaned properly. As the current situation very worst due to Covid pendamic. It's the balance of GOI guideline. I...
Apr 03, 2021 by Lalit Kumar
Air India - Not got the refund Closed
Hi Team, I booked the air India flight for **th of April from LKO - JAIPUR on the Air India App but due to change in the plans we had to cancel the booking. Flight was fully refundable but still we haven't got the money back. When called the...
Apr 02, 2021 by Purnima Awasthi
Air India - Air India Cash refund for Failed ticket booking Open
I had tried to book a Flight from London to to Kochi from AIrIndia Website on **/**/****. However, the transaction failed and Ticket was not generated. The cash was deducted from my bank account. The cash has not been refunded until now and ...
Mar 31, 2021 by Abdul Razack Kunnummal Madathodi
Air India - Over charged and force upgrade of ticket Open
Problem * :- E-ticket reference - *************C* – Travel date – Dec -**-****. Economy flexi saver class include (change fee ) Passenger Name : Senthamarai Kannan Swaminathan From - To : Toronto - Cochin After I had to res...
Mar 29, 2021 by SENTHAMARAI KANNAN SWAMINATHAN
Air India - Refund of cancellation of my ticket Open
I booked a flight from kochi to delhi on ** feb **** and cancelled on same day for some personal reasons.The Departure date of flight was ** February **:** pm from kochi and flight number was AI***. I called air India customer executives many ...
Mar 28, 2021 by Kartik Sehrawat
Air India - Refund pending since April 2020 Open
I have booked three tickets from Air India on **th May **** and the flight was cancelled due to lockdown. I did multiple follow-ups on customer care and air India email id "ecommerce@airindia.in". However, nobody even bothers to give a p...
Mar 27, 2021 by Varun Pokhriyal
I had my return ticket on March **th for which I called customer care and informed to keep ticket open on **th March. He acknowledged that I can reschedule anytime before April **th. But when I called on March **th to reschedule ticket they are...
Mar 25, 2021 by Janardhan reddy bandi
Air India - Refund not provided Open
I am writing to you to raise an issue about: Air India Flights The issue that I have experienced was: I had booked my ticket from Mumbai to Bangalore for Feb **th, using my Reward points. Around *** Rs was deducted and I was provided the PNR n...
Mar 23, 2021 by Mukund Kulkarni
Air India - Refund not intiated Closed
Dear Sir, Online pre booking seat charges of Rs. ****/- two times i.e. Rs.****/- deducted by Air india on dt **.**.**** and not refunded till date, the same was a failed transactions and pertaining to flight from Guwahati to Kolkata flight n...
Mar 22, 2021 by GAYAN TIWARY
Air India - Refund ticket Closed
Dear sir/madam I booked my flight from Kozhikode to Delhi (travelling date ** April ****) on ** Feb ****. Since, pandemic broke out all flights were cancelled. I have written a number of mails to Air India sent to their id ecommerce@airindia f...
Mar 22, 2021 by Sivadasan
Air India - Harrasment due to not intimate the Flight reschedule Closed
I had a booking in Air India flight on **nd March ****, flight no AI **** booking done on **sy March ****.but during web checkinh they chage the flight to *I **** bearing the PNR: JNLLR. So for that no information regarding flight change as we...
Mar 22, 2021 by SANJIT JANA
Air India - Air India Refund Closed
Dear Sir, The details pertaining to ticket nos have also been mentioned. Ticket no * ************* ( Full refund authorised as the schedule of flight got changed at last moment) Ticket no * ************* , **********...
Mar 21, 2021 by SS Nanda
Air India - Refund not given by AI even after 7 months of cancellation of flight ticket Open
Had cancelled AI’s international - * economic class tickets(fare Rs**,***/-) in Sept**** and * business class tickets (fare Rs *.** lakhs) in Nov **** (of ours) and was told by AI that the refund after deducting cancellation charges of ****/-...
Mar 21, 2021 by Dr Pradeepkumar K.S.
Air India - Refund of air fare not done Open
As per the cancellation rules at the time of booking, no show or cancellation of ticket before * Hrs. in considered as no show and taxes will be refunded as per the guidelines given on flipkart, even after following up several times with flipka...
Mar 19, 2021 by Somanath Nagaraj Pandith
Air India - Air india refund not issued Closed
I have booked and canceled * tickets with Air India and all of them are eligible for refund, but I haven't got the refund for any of them. * tickets were booked and canceled in Dec **th, **** and still I haven't got a refund in spite of followi...
Mar 17, 2021 by Nancy Ratnakar
Air India - Refund is not credited yet Air India International travel Open
I booked a ticker in Air India mobile app on Jan **th from ORD to VGA for Feb *th and cancelled it. It has been more than ** days and I still haven’t received the refund. I sent numerous emails to mobilebookings@airindia.in with zero response...
Mar 17, 2021 by Srihari Durgi
Air India - Not received refund of cancelled international ticket Open
-> I had booked a ticket last year on **th Nov, **** for a round flight for *th Feb, **** from London, Heathrow Airport to Kolkata (CCU) and return on **th Feb. -> I went ahead and cancelled my ticket on *th Jan, which led to deduction of £**...
Mar 17, 2021 by Madhumita
Air India - Theft of jewellery from checkin baggage Closed
my gold earring was stolen from my baggage on **th feb **** while teavelling from goa to new delhi...
Mar 15, 2021 by gourav kumar
Air India - Flight Boarding issues Closed
I was not allowed to board Kolkata bound flight . Reason I didn’t had covid test report. I was harrased at airport . There was no communication from air India on carrying test report . Same details was not asked while I completed web check...
Mar 11, 2021 by Aseem
Air India - AIRTICKET REFUND FROM AIR INDIA Open
I have cancelled and applied for refund of my tickets which was cancelled by Airindia during COVID pandemic in April'****. I have followed many times Airindia replied that will refund in few weeks time and some times they said its already refun...
Mar 09, 2021 by MADAN MOHAN REDDY
Air India - Refund from Air India not received even though they claim its refunded Closed
Eticket: ************* Air India Customer care claims that refund for cancelled ticked has been issed on **th of december and ideally takes *-* weeks to reflect else to check with bank. Upon checking with respective bank, they say that they ca...
Mar 04, 2021 by Namratha Nag Abhishek
Air India - Ticket refund Closed
I have not received the refund of amount DKK **** from Air India. The flight had got cancelled during the pandemic and now Air india is asking me to use that amount by ****. Howeve when i tried booking there are no direct flights available. So ...
Mar 04, 2021 by SAI SIDDHARTH SANKARAN
Air India - No refund after 4 months Open
No refund has been issued even after * months. Had received an email from Airindia that the amount will be credited in *-* weeks.Ticket No - *************...
Mar 02, 2021 by Sajeev Menath
Air India - AIR INDIA NOT REFUND MY MONEY Open
dear sir I have booked a ticket for INDIA TO SINGAPORE on **-NOV-**** on Air India WEBSITE and cancelled the ticket on **-DEC-**** ITS ALMOST MORE THEN TWO MONTHS ALREADY but still my refund amount is pending on air india.I have already sent m...
Feb 26, 2021 by RAVI S
Air India - Refund for cancelled ticket not received Closed
I have booked two tickets from Air India Websites and cancelled due to my journey plan changed. After deduction of Cancellation fees and other charges a total amount of around Rs. ***** is not refunded to me. I have mailed and call several time...
Feb 26, 2021 by Prabhat Kumar Singh
Air India - Refund of the cancelled ticket Open
I booked the ticket on **th Jan, ****. Then cancelled on **th Jan. I was told by the customer representative that I will get the full refund and they asked me to send the email. Then I again followed up, again they asked me to send the email. I...
Feb 25, 2021 by Madhabi Guha
Air India - Flight delay Closed
I had a flight A* *** today (**.**.****) with scheduled departure at **:** pm. I got an email notification about rescheduling to **:**pm. And the same been confirmed when I called their helpline number. One of my relative was also traveling in ...
Feb 23, 2021 by Satabdi
Air India - Air india ticket refund amount not yet received Open
I have booked a Vande Bharat flight for myself flying from Stockholm to Hyderabad on Air India flight in July and Booking was made on July, I needed to cancel and i did it approx within ** hours. I have requested refund for multiple times via e...
Feb 22, 2021 by praveen kumar Kshirsagar
Air India - They did not allowed me to onboard Open
I was reached airport ** minutes prior my departure time. But they did not allowed me to onboard and said gate is closed. They did even called me once....
Feb 20, 2021 by Sourav Subham
Air India - Incorrect information by call center leading to loss Closed
I CALLED AIR INDIA CUSTOMER CARE * TIMES A DAY BEFORE MY FLIGHT TO ENQUIRE IF IT WAS COMPULSORY FOR ME TO DO A COVID TEST BEFORE BOARDING THE FLIGHT. THE CALL CENTER EXECUTIVES TOLD ME THAT IT WAS COMPULSORY ELSE THE FLIGHT MONEY WILL GO WASTE ...
Feb 20, 2021 by SARTHAK
Air India - Air India Refund Not Issued Closed
I have booked a Vande Bharat flight for my parents and inlaws flying from Mumbai to Washington DC on Air India flight for Aug **,****. Booking was made on July **,**** and I cancelled the flight within * hours of booking due to COVID-** concern...
Feb 20, 2021 by Abhijeet Nakave
Air India - Boarding not allowed Closed
I had a flight from T* IGI to Chandigarh on **th February **** departing at *:**PM. I had already done self-check-in and got the boarding pass post-checking my baggage in. The security alone took me ** minutes and it was already *:** PM. The la...
Feb 18, 2021 by Deeksha sharma
Air India - Refund of air ticket with Air India Open
I had booked a ticket on behalf of my fiancé who was supposed to fly from london to goa on air flight on **/**/**** but due to unforeseen circumstances it had to be canceled on **/**/**** and a refund was raised from makemytrip application as ...
Feb 18, 2021 by Anthony Pereira
Air India - Air India Air India Refund not received and customer care people not responding to mail Open
I have Booked a ticket from Muscat to Chennai * tickets, and return from Chennai to Muscat *ticket. But due to covid-** issues cancelled ticket in the month January ****. It's almost one year finished. But still my refund amount is pending on...
Feb 16, 2021 by GNANASEKARAN MANI
Air India - Cheated and extra baggage fee collected Open
I had a flight from Chennai-Delhi-Chicago-Raleigh on Feb **th (*-**PM). It was part of a round trip flight from Raleigh, which I had used to get to Chennai on Nov **th. On the journey from Raleigh to chennai, the first carrier was United Airlin...
Feb 15, 2021 by Praveen Narayan
Air India - Wrong details about ticket availability by customer care Closed
My flight got cancelled and was rescheduled by Air India. The customer care did not reveal the availability of a ticket on an earlier date and booked my ticket for a later date without my consent. In spite of escalating through multiple cal...
Feb 13, 2021 by Mohamed Jameel Mohamed Yoonus
Air India - Air India Closed
I have booked tickets with Air India .Due to some personal reason cancelled the tickets within ** hrs .Cancellation i have done thru call centre as mentioned in tickets but now they are saying it is not cancelled.I am calling customer care cont...
Feb 10, 2021 by Sandip Deulkar
Air India - Refund not processed even after 11 months Open
Hi, I have booked tickets for my wife and daughter for **-March-**** from Japan to India. However due to covid-**, the flights got cancelled and i was told that I would be given a full refund. However, ever after ** months i am still behind th...
Feb 08, 2021 by VENKATA KRISHNA VALLATURU
Air India - Tricket refund regarding Open
E-ticket number *************...
Feb 06, 2021 by Pankaj Kumar
Air India - Air India not refund not processed Open
Air India did not refund my money for the ticket cancelled. As per the policy with ** days the amount should returned to my Account but it is been more than ** days still I am not getting any prosper response from Air India customer care. Below...
Feb 03, 2021 by Rajesh Polani Ganesh Babu
Air India - Regarding harassment and refund Open
I have booked business class ticket from amd to del and del to chicago ticket. I was travelling with my parents who are **+. At delhi they first took me out from the aircraft by saying my mother have low bp and then harassed me for *hrs at airp...
Jan 28, 2021 by Antim
Air India - Air India Refund not received and customer care people not responding to mail and calls Closed
dear sir I have booked a ticket for Canada on **aug** on Air India mobile app and cancelled the ticket on the same day but still my refund amount is pending on air india.I have already sent many emails for my due refund but still not got an...
Jan 27, 2021 by Rakesh
Air India - Refund of my canceled air india tkt Open
Dear sir,I am really faded up now. Kindly help me , the air india personnel do not refund my money .kindly see the attached forwarded file.NAME: Krishan KAnt Singhcancelled TKT: PNR: YKFL*: booking date **/**/****, cancellation date : **/**/*...
Jan 27, 2021 by Krishan Kant Singh
Air India - Refund not received since 3 5 months Open
I tried to book the domestic flight ticket on October **st from Delhi to Vadodara for date November **. Also, I am flying with Air India from Toronto to Delhi before taking my domestic flight. The Air India website showed frequent errors statin...
Jan 26, 2021 by Paritosh Patel
Air India - Refund not received and customer care people not responding to mail and calls Open
I booked a flight from ranchi to Chandigarh for **.**.**** but due to some reasons I had to cancel my flight on **.**.****. It's been around * weeks and I am continuously doing emails and calls but I am not getting any response regarding ref...
Jan 26, 2021 by Ankit Kumar
Air India - Refund not yet processed Closed
Booked a ticket from Hyderabad to muscat. But due to covid issues cancelled ticket in the month November it's almost *months till now refund was not received. Bloody fucking service by air India team. Worse airlines I have ever seen.......
Jan 26, 2021 by Chandra shekar Sabella
Air India - REFUND NOT received after 4 months of cancelling air ticket Closed
We asked for a refund after canceling air India ticket on *th august ****. The ticket was booked from Mumbai to London on *th September, I canceled the ticket due to a change of plans. After calling and emailing the Air India customer service t...
Jan 23, 2021 by Gaurish Katlana
Air India - Airline not refunding after flight cancelled due to Covid Open
Hi, My Spouse had booked flight for my Mother Mrs from Orbitz portal on **th March **** Starting from Ahmedabad (India) to Boston(USA) via New Delhi and New York on *th April **** and Return from Boston(USA) - Ahemdabad(India) on **/**/**** via...
Jan 20, 2021 by Parth
Air India - Refund not got processed for flight cancelled from Airline side Air India Closed
Our Air India flight was cancelled from Airline Side, one day before the travel dated **st Oct ****. The refund has not been initiated yet despite of multiple follow-ups. Since we have to travel urgently we booked he flight double the price.Sin...
Jan 19, 2021 by Radhika
Air India - Refund from Air India Not Received Since 1 year Open
I booked the to and fro flight between Delhi and Paris in October ****, while my travel dates were in April **** and return was in May ****. Due to covid restrictions air travel was not allowed across countries in that period. Since then I am ...
Jan 14, 2021 by Kaustubh Kant
Air India - Refund not received despite multiple promises Closed
I had booked my return ticket from Baroda to Delhi on ** Nov and * Dec. On **th the farmer protest tensions increased and I had to cancel my tickets last minute. The customer care agents (**-** of them) to whom I spoke on ** Nov stated that Air...
Jan 14, 2021 by Kamal chahal
Air India - Refund not received even after 6 months for business class ticket Open
I cancelled a business class international ticket from Delhi to Vancouver on **th July **** and I have not received refund yet. I have contacted customer care support multiple times and sent emails but have not received proper response or remed...
Jan 14, 2021 by Sneha Revunuru
Air India - Cancelled amount not refunded by airindia Open
I booked my flight tickets on air india official app from Goa to Bagdogra on feb ****. And my flight was on april *th. But due to some reason i prepone it on **th of march by paying extra money.but due to corona pandemic situation my flight got...
Jan 13, 2021 by Pradeep Pradhan
Air India - Air India has refunded money of cancelled flight Closed
I had booked Air tickets almost a year back with Air India, on **th March **** for my In laws and flights got cancelled due to Covid outbreak, though i had booked tickets through Travel agent, they are saying it is pending from Air India. When ...
Jan 11, 2021 by Gurusiddappa Athani
Air India - Air India Refund not paid Open
Ticket booked on ** October **** from Rome to Delhi (travel date Nov *) and canceled next day till now refund has not received, no response to emails, customer representative always lies and says random date that I would get my money on but go...
Jan 11, 2021 by Mohamad hidayath k p
Air India - Refund not paid Closed
Several escalation to contactus@airindia.in and ecommerce@airindia.in for refund of money is in vain. ...
Jan 08, 2021 by Preethi S pai
Air India - Refund Not received for cancelled flight ticket Open
Flight ticket was booked on ** sep **** and was cancelled on the same date (Eticket no. ************* &*************). As per discussion with customer care agent full amount should be refunded if cancelled within **hrs. It's been more than * mo...
Jan 07, 2021 by Sweta Rani
Air India - Refund Open
I tried to book a flight ticket on Air India Website on November **st, the money (**,***.**) got deducted from my account but the ticket was not issued. The tickets were getting booked fastly so I tried to book the ticket again on November **nd...
Jan 07, 2021 by udaygundeti
Air India - SALARY NOT PAID Closed
AIR INDIA HAS NOT PAID THE SALARY FOR HOME BASED JOB, INSTEAD CHARGED FOR MANY INVESTMENTS OF **,***/- TO TRANSFER THE SALALRY....
Jan 06, 2021 by kamakshi N
Air India - Ticket Refund Delayed 4 Months Open
Due to Air bubble dispute between India and Germany. * tickets booked during the time duration was cancelled by the company itself and refund was initiated. But still now they have not refunded the amount after following the claim process .Even...
Dec 31, 2020 by Gopalakrishnan Selvaraj
Air India - Cancelled ticket refund Closed
Dear All, Kindly be noted that since * months was contacting by email to airindia but no response please for my cancelled flight refund request is required for me urgently, so please refund me the amount ASAP. Regards...
Dec 29, 2020 by Anand Subramanian
Air India - Complain for Damage caused by Air India to my Luggage Open
Air India has damaged my Check In luggage upon my Arrival at Delhi Airport on **th November, **** from Bangalore via AI Flt No. ***. The damages are beyond repairable and the Airline has been very lack luster in there response towards my compla...
Dec 29, 2020 by Promett Mitra
Air India - Did not receive my refund for the ticket purchase Open
I applied for a full refund for my ** Oct flight which i purchased from air india from Vij-Fra, didn't receive the fund yet. Its been already * months and there is no proper response from AIR INDIA side. One of the agents told me that the refu...
Dec 28, 2020 by Bala Sai Sandeep Chamana
Air India - No response regarding cancelled Air India ticket refund Open
I am a NRI who bought a Air India Business Class ticket and cancelled it (acknowledged by Customer Care). I have since (** days) now heard about any official acknowledgement of cancellation or any information regarding refund. I have called the...
Dec 24, 2020 by Rajiv Patel
Air India - Air India refund Open
I called up air India coustomer care to book a ticket...they sent me a payment link on my mail id with pnr no and when I did the payment..the ticket did not get generated and the money got deducted from my Bank account and after that i have cal...
Dec 16, 2020 by Mayank Tyagi
My aged parents-in-law were stranded in Europe earlier this year during the Covid-related lockdown. They decided to return to India through the Vande Bharat Mission repatriation flights operated by Air India. However, they had to cancel their t...
Dec 14, 2020 by Srikanth Ramaswamy
Air India - Flight refund Open
I was supposed to travel from SFO to BLR via DEL. My flight was delayed by ** hours, so i cancelled the full itinerary and was told ticket was cancelled and send email ecommerce@airindia.in. I am getting no response through email and phone supp...
Dec 09, 2020 by Shreshta Besagarahalli Manu
Air India - Refund not recieved even after 3 months Closed
For my flight booked during lockdown, I was supposed to get my amount refunded which was Rs ****. Air India said that the amount has been refunded in october itself but there is no such transaction of refund or any credit entry shown in my acco...
Dec 06, 2020 by Shubhangi Bajpai
Air India - Air india Refund amount not giving Open
Air india not processing refund for more than *.* months now and customer service lie always saying refund initiated !!! Please help to get our hard earned money back from this airline. Tickets no - ************* and *************....
Dec 05, 2020 by SURAJ
Air India - Refund not received for cancelled ticket Closed
Refund not received for canceled ticket. E-ticket No:- *************...
Dec 04, 2020 by Ayushi Singh
Air India - Refund not received Closed
I have contacted Air India e-commerce regarding the refund of my ticked for travel to UK in May ****. I keep getting told that the refund has been initiated but nothing has been paid into my account. Air India has not provided proof/tracking de...
Nov 25, 2020 by Peter Boasman
Air India - Air India Refund Not Received Since 230 Days Closed
The request for refund of my cancelled ticket from Dubai to Chennai PNR No. HXBR*, Eticket No. ************* of amount Dhs. ****/-, cancelled on **-**-**** has been pending since *** days now with email acknowledgement from Air India. As in Air...
Nov 24, 2020 by Sadiq Batcha
Air India - Refund of canceled Air India ticket Open
Dear Sir/Madam, I was trying to book the ticket for july *th ****, London to Bengaluru using Air India website. I had made the payment, money was deducted and it resulted in an error page. Because of which I had booked another ticket. There wa...
Nov 23, 2020 by Nanda Vasant Nayak
Air India - Refund Not Received Since 60 Days Open
The request for refund of my ticket from Delhi to Toronto has been pending since ** days now without any acknowledgement from Air India. The agent whom I called on **rd Sep to cancel the ticket and proceed with refund assured me that refund wil...
Nov 22, 2020 by Jaiminkumar Hasmukhbhai Patel
Air India - Refund of PNRs cancelled by Air India Closed
This is to inform you that I tried booking my ticket from Delhi to Ranchi on **th and **th November'**** for Journey date *th December'****. PNR was generated but the ticket was not issued. PNR -YTL** & Y*NL* (Screenshots attached).I booked the...
Nov 19, 2020 by TRIVIKRAM TRIVIKRAM
Air India - Refund of Air Ticket cost during COVID19 lockdown Open
International air tickets were bought online in April **** from the Air India website which they sold during lockdown. The flight was cancelled by Air India and a refund was requested in May **** and * months later they have still not refunded ...
Nov 17, 2020 by Dr Rajinder Sharma
Air India - Harassment at Delhi airport by air india sales rep Closed
Air india sales representative at the counter harass the passenger under the pretext of checking ID (which they are not authorised to) fraudulently enroll them into frequent flyer club without consent of the passenger, irrespective of the fact ...
Nov 17, 2020 by Tejas
Refund money Rs. ***** -/....
Nov 12, 2020 by Neeraj Pal
Air India - Air India Flight Cancellation and Refund Closed
I had booked a return ticket - Mumbai-Jaipur- Mumbai for * people, for the travel date of **th May.**. Due to the onset on the pandemic, the trip could not be taken. Since then I have been following up with Air India and the refund has not been...
Nov 11, 2020 by Rahul rathi
Air India - Refund of canceled Air India ticket Open
Dear Sir/Madam, I was trying to book the ticket for August **, ****, Delhi to Toronto using Air India mobile app. I had made the payment, money was deducted and it resulted in an error page. Because of which I had booked another ticket. Th...
Nov 10, 2020 by Saranya Chadrasekharan
Air India - No Show Status of my Ticket Open
I showed up ** minutes late in the airport and even tried to check in. They denied my boarding *. because I was ** minutes late (**** pm is flight dep timj g and I reached **:**pm) *. Because I had two cats with me. The staff even called ...
Nov 07, 2020 by Donlakador S Rynjah
Air India - Refund has not been processed Open
I have booked a one way trip from FRA (Frankfurt) to BLR (Bangalore) with Air India VBM flight for end of July, ****. The flight has been cancelled by Air India citing some technical reason from the airlines side. I have called the CC numerous ...
Nov 06, 2020 by Karthik Raja Kailasam
Air India - Have not received the refund since Oct Open
I have cancelled my ticket calling Air India call centre. I booked ticket through easemytrip. They say call AirIndia and AirIndia says call Ease my trip. Both are not serious about refunding. ...
Nov 03, 2020 by Pallavi Das
Air India - Refund not yet issued Open
I had purchased a ticked from New Delhi to Dehradun for ** th august ****. The flight was cancelled due to bad weather and I was told that In case a refund is wanted it would also be done. The airports authority assured me of refund in ** worki...
Nov 01, 2020 by Ankesh Naudiyal
Air India - Refund against Cancellation Open
I was trying to book a ticket from London to New Delhi for **th August.(PNR: J*F**) Even after making payment (GBP), I did not receive ticket and when I checked my PNR, it was displayed as “PNR got cancelled” .Even called Customer care and...
Oct 28, 2020 by Gaurav Narula
Air India - Refund not credited for cancelled ticket due to covid 19 Open
I had purchased * tickets from airIndia for travel fro kochi to aljouf saudi arabia on ** march ****.Air India cancelled the ticket due to covid ** and the are not refunding the tickets and does not reply while contacting them...
Oct 27, 2020 by Al ameen Manzoor
Air India - Amount deducted twice Closed
I tried making a booking on Air India (Vande Bharat) from Chicago to Bengaluru on Sep **,**** using my credit card. Reference Id : ***********. The amount was deducted from my account, but I did not get any booking confirmation and was redirect...
Oct 27, 2020 by Devi Sasikumar
Air India - Refund not provided for cancelled flights due to covid19 Closed
I am following up for refund of my tickets dated **-Apr-**** and **-**-****. The tickets were booked from Delhi to Dubai. Both of these flights were cancelled due to covid-** but Air India is not providing the refund. I had booked these tickets...
Oct 26, 2020 by Piyush Kumar
Air India - Ticket refund delayed by 6 months Closed
Booked ticket on **th May,**** for flight departure on **th May but flight was cancelled by Air India and it has been * months the airline hasn't provided a refund....
Oct 23, 2020 by Vijay Ramrakhyani
Air India - AIR INDIA REFUND Closed
Dear sir , I made booking on air india web PNR no XX**X on xx march for a flight originating from Kolkata -chicago & back for xx july but due to covid all international flight cancelled . thus requested for refund .I have called custome...
Oct 22, 2020 by SHANKAR JYOTI DEB
Air India - Full refund amount not given Open
I had booked a ticket on **st Jul'** to travel on *th Aug'** from LHR to BLR. Due to unavoidable circumstances I had to cancel. I reached customer care and got it cancelled since they confirmed no charges if cancelled within ** hrs ( was applic...
Oct 19, 2020 by Balasubramanian
Air India - Air India Staff Complaint Terminal 2 Open
Flight AI-**** Ticket No. *************C* , Gate - * Travel date: **.**.**** PNR . YG*P* Flight Time : **.** (Was Delayed by ** to ** min) AirIndia Lazy Staff not allowed me to board on flight, Very Poor Service and unprofessional staff...
Oct 14, 2020 by sangeeta
Air India - Air India ticket fees not refunded Open
I had booked eticket - ************* via Air India for the travel of my sister from Mumbai to London on **st June **** via Vande Bharat Phase * mission. Booking reference is YHNV*. However due to personal reasons had to reschedule the date to *...
Oct 14, 2020 by Mehul Jain
Air India - AirIndia Refund Closed
I had purchased eticket# ************* for Delhi-Paris for **-Apr-**. Due to COVID the flight was cancelled and when I checked with customer care they say the amount is refunded to me on **th June which has never reached to my account yet. They...
Oct 13, 2020 by Anjani Kumar
Air India - Air india ticket fare not refunded Open
I have cancelled my flight with booking reference no. ZE*** with the help of the air india telephone customer care. I am informed , the full amount of EUR ***.** will be refunded . However, its been more than * months and I have not received an...
Oct 11, 2020 by Sumit Kumar Sur
Air India - Not Giving the Refund of Ticket amount Open
Dear Sir/Madam, I had booked Air India Flight Ticket for the purpose of Sikkim tour of my family as follows- ** Mar **** **:** hrs From Goa (GOI) To Delhi (DEL) Flight No. AI *** ** Mar **** **:** hrs From Delhi (DEL) To Gorakhpur (GOP) Fl...
Oct 07, 2020 by Subash
Air India - Partial Refund Open
On July **th I did online booking for * passengers travelling from Toronto to Delhi. Details below: */**/**** AIRINDIA.IN *********** ****.** CAD On July **st I called customer care and modified the booking to newer one but per them I have to ...
Oct 07, 2020 by Subhash Gargele
Air India - Air India Cancelled Ticket not refunded for 10 months Open
Ticket for the said Air India flight AI *** for journey date **/**/**** was cancelled before travelling. It has been over * months but the refund has not been made by the airlines even after repeated requests via mails and call to customer car...
Oct 03, 2020 by Kapil Tomar
Air India - Refund Closed
E ticket no- ********** Passenger name- ashok panwar Flight no.- JTJ*E Date of travel- **/*/** Due to several covid patients are found near me so there is lockdown in our area m not allowed to travel at that moment....I had a conversation...
Oct 01, 2020 by Ashok panwar
Air India - No getting a Ticket Refund Closed
I booked Air India flight for **th July **** from Delhi to Sharjah. But flight got cancelled by air india itself. After that next day i made a request and sent emails to air india for full refund.Now its October month is going to start but stil...
Sep 30, 2020 by Rahul Hans
Air India - Refund of money against cancelled ticket Open
Dear sir I booked a ticket for Delhi - Kolkata flight dated **th July in Air India but the flight get cancelled by the authority. I opted to get the refund of the ticket value . In Spite of several communication and email it is still un...
Sep 30, 2020 by Ajoy Bhattacharyya
Air India - Money not refunded on my cancelled ticket Open
We have booked flight ticket on June **th and cancelled in **min in airindia.ticket cost is *,**,***rs. I got message from air india about refund and it's suppose to get in **days. But still till today (sep **th -****) we have not received mone...
Sep 25, 2020 by Akumalla vikram kumar
Air India - Air India refund not received Closed
The issue that I have experienced was: My ticket number is: ************* Ticket Amount : Rs. ***,*** Journey was on ** June ****. Ticket is cancelled on ** June **** by calling Air India Customer Service. After *.* months, *th Aug **** I...
Sep 25, 2020 by Sadanand Bhat
Air India - Air India Not giving refund of my flight ticket Its been 6 months Open
I booked my flight through air india on march ** th, ****. But due to pandemic flights got cancelled. I asked for refund. But they are not giving. Its been * months. Not not even responding. Please help...
Sep 19, 2020 by Yasasvi Kondapally
Air India - Air India Need full Money Refund on flights cancelled due to COVID Open
I had booked Air India flight tickets to travel to Italy. The booking was done prior to the lockdown period and we were supposed to travel to Rome on April *rd, **** and return from Milan on **th April, ****. The flights were however cancelled ...
Sep 14, 2020 by Niranjana Sivaprakasam
Air India - FLIGHT REFUND Open
air india flight cancelled due to lockdown but didnot get refund Ahmedabad to New Delhi – AI ** ** May, **:**–**:** Take-off ** May, **:** Landing ** May, **:** Flight duration * hr, ** mins Confirmation number H*TLH View and e...
Sep 02, 2020 by AMIT DWIVEDI
Air India - Refund from air india Open
I have booked air jndia flight tickets and flight was cancelled still no refund. They are asking me to reschedule this flight but I have already completed my journey by road and can not complete the same journey as I have reached my destination...
Aug 29, 2020 by Vishal Sharma
Air India - Refund not given Closed
I have not got refund for my Ticket cancelled. Ticket details, Travel Date **/**/**** Etkt No: ***-********** First Name : Naba Kumar; Last name : Chakrabarty. Flight Number: Kolkata To Mumbai AI***; Mumbai To Abu Dhabi AI***....
Aug 26, 2020 by Naba Kumar Chakrabarty
Air India - Refund not issued Closed
Dear Sir/Madam, I had cancelled the flight ticket of AirIndia on **th July ****. I have been regularly contacting the customer care and checking the status of the refund. They asked me to wait for **-** days. It has been more than a month. ...
Aug 25, 2020 by Balakrishnan Ravichandran
Air India - Need Flight Refund ASAP PNR Booking Has Surpassed 2 5 Months Open
I haven't heard back from Air India for the past *.* months. Why do customers have to pay for your bogus, non-functional and substandard quality website you host currently for online bookings? As mentioned in my previous email, I never recei...
Aug 24, 2020 by Rohan Shah
Air India - Not received refund for ticket cancelled Open
I have booked the ticket under vande Bharat in June **** from JFK to DLI which I have cancelled immediately within ** hrs as I was not getting response where I would be quarantine. Since then I asking for refund but till date I have not refun...
Aug 24, 2020 by chanchal kumar surana
Air India - Non refund of amount in lieu of cancelled flight in Air India during lockdown Closed
I have booked air india ticket for myself and three of my family members for travelling to Delhi from Kolkata(copy attached). The flight AI*** on **.**.**** got cancelled due to lockdown(communication from Air India is attached). As none of ...
Aug 23, 2020 by shantanu
Air India - Non refund if cancelled tickets Closed
Dear Sir *. I had booked a ticket for myself on ** Feb ** with PNR No J**H* and ticket No ************* and subsequently cancelled it due to travel date wrongly filled. *. The cancellation was confirmed to me by the customer care executive ...
Aug 22, 2020 by Rajinder Singh
Air India - Airlines not responding on Money Refund Closed
Had booked an international flight with Air India in March **** from India to Kuwait. Flight was cancelled by the airlines due to COVID-**. it has been more than * months but I have still not received the refund of my money. Need someone to h...
Aug 19, 2020 by RAGHUVEER BALAPRASAD TAPDIYA
Air India - Covid flight cancellation Open
I had booked a flight for **nd March **** from Toronto to New Delhi. Take off was **nd march **** *pm. Landing **rd march **.**pm at New delhi. The flight was cancelled by Air India due to the Govt covid policy and international flight landing ...
Aug 17, 2020 by Archana Ilangovan
Air India - Refund not processed Closed
I have bought AirIndia ticket (travel date : **-Mar-****) but due to Covid-** I had cancel this ticket. Since then I'm following up with AirIndia for refund but still it's not done. In recent communication from them I got an update that amount...
Aug 16, 2020 by Amit Shyam Rohra
Air India - No assistant found at the air india counter for bording pass Closed
At the kolkatta air port no assistant staff are attending their custmers to provide bording pass from **.**.**** from **** am to **** am. At their counter. Lots of crowd are creates in front of the counter. This is fully harassment of the cust...
Aug 16, 2020 by Bharat
Air India - Air India is not reachable to refund money Closed
I had a summer vacation plan on April,**** which got cancelled due to lockdown. I am not able to get hold of Air India to initiate the process to refund the money. The call centre is not able to do anything as it complaints belong to Air India ...
Aug 14, 2020 by Swarnali
Air India - Ticket refund not received Closed
In February, I have booked a return flight from Dubai to Kochi dated March **th for myself and my family. But on March *th, due to the COVID** lockdown situation, I had requested a full cancellation of the ticket just before the lockdown was an...
Aug 14, 2020 by Mohammed Salih Puthenpurayil Kunju Mohamed
Air India - Refund Pending Open
Destination:- Patna- Mumbai Travel Date: April Unable to Travel due to Lockdown. Want refund on priority. But Air India not refunding...
Aug 13, 2020 by Taufeeq Ahmad
Air India - Boarding denied at airport Open
I had booked a ticket and reached airport at *.** am on **th August ****....since I got a mail that the flight time was rescheduled to **.**.....and the plane started at around *.** am and tookoff by **.** am only..... Though i accept i reache...
Aug 10, 2020 by Hemant Chandola
Air India - Didn t allow to take our flight Open
When We arrived Delhi from Moscow, on airport they didn't allow us to take our flight to Mumbai on * August , instead of that they send us to do * day quarantine. No one gets stopped like us before, but they did with us without any Information ...
Aug 09, 2020 by Sawant Pratik
Air India - Reshedule request Closed
I want to reschedule my flight this week from Guwahati to Delhi against my previous booking, customer service told me to reply within ** hrs but four days passed still no response came, please help. I need to travel urgently. I am a Defence em...
Aug 08, 2020 by Ram Narsingh
Air India - Flight cancelled by Air India but refund not provided Open
My flight (AI*** on **th Aug'**) got canceled by Air India due to Operational Reasons, but no refund has been provided by Air India. ...
Aug 06, 2020 by Dhruval Mehta
Air India - Refund Airfare Open
I had planned a journey on **/**/**** from Bhopal to Patna via Delhi. I booked a ticket of Air India flight no. AI *** (Airline PNR-JDJRV) form Bhopal to Delhi. It was scheduled on **:** PM at Bhopal and **:** PM at Delhi Airport at the time of...
Aug 05, 2020 by Akanksha kumari
Air India - Refund not given Open
I booked * tickets in Air India enroute Delhi-Kolkata( flight number AI-**) scheduled on **-**-**** via travel agency. Due to pandemic Air India cancelled the flight, but from there end they haven't contacted me regarding the cancellation or re...
Aug 05, 2020 by Amit Kumar Sadhukhan
Air India - Air India has not refunded the money Open
I have booked two tickets during the phase * of VBM, which were cancelled due to unavoidable circumstances. One of the tickets were cancelled at *th June and the other at **nd June ****. Air India says they have refunded the first ticket, but w...
Aug 04, 2020 by Arun Ashok
Air India - Refund Closed
Dear Sir, I made booking PNR - YZ*DJ for **th March flight But Air India cancelled my booking stating Space issue. I was forced to book another flight and then called Air India and asked to refund and their CS confirmed me that my payment wil...
Aug 03, 2020 by Prem
Air India - Refund not given by Airindia Open
I have booked ticket on **th March for ** April fly but due to Covid-** all flights canceled so we have not fly & for refund i have called many time to customer service & written ** mails to Ecommerce@airindia.in but no response. ...
Jul 29, 2020 by Gaurav Kast
Air India - Refund Closed
I called many times air india after a long hold which is more than ** mins every agent picked and dc so finally my call landed to lovely lady she told me flight is not operating due to covid ** so you will be getting refund now its been more th...
Jul 29, 2020 by isha grover
Air India - Flight Ticket Refund not provided Closed
Respected Sir, Due to this COVID-** situation i am asking for my refund as there are the passengers of age more than ** years and have diabetes and other health issues. I am continuously trying to contact to the customer care but no response ...
Jul 28, 2020 by Mridul Gupta
Air India - Didn t allow me to enter into flight Open
Sub: Air India didn't allow me though I was having my ticket and security scanning on timely manner. Description: I had booked my flight ticket from New Delhi to Vadodara. I did web check-in and printed out the ticket. I reached on the ...
Jul 27, 2020 by Chaitanya Pithawa
Air India - Unfair charges for extra weight Closed
I’m a student in University College London who had to make sudden plans to return to India due to the pandemic. I tried to wrap up my baggage to not excessively exceed baggage allowance for the Vande Bharat flight. However, * bag was ** kgs w...
Jul 27, 2020 by Shradha Mishra
Air India - Air India won t take responsibility of passengers s grievances Open
This is regarding Air India ticket number ************* (Booking reference Z*H**), travelling from Vijayawada to New York via Delhi on the **th of August ****. In short, Air India has cancelled my upcoming flight, and put me on a flight sch...
Jul 26, 2020 by Ashok k
I have booked flight on * April ** for a flight from Toronto to Delhi for ** May **, due to lock down firstly Air India has not issued ticket no's to me as when lockdown announced till * th June I asked customer care to refund the amount on whi...
Jul 26, 2020 by Abhay Upadhyay
Air India - Refund Not Received Open
I have booked a ticket from LHR (London) to BLR (Bengaluru) in the VandeBharath Mission and cancelled the same due to mismatch of my full name. I have called customer care and cancelled the ticket as they couldn't revise the name in the ticket....
Jul 22, 2020 by P.N.Raghuram
Air India - Air India did not refund the amount Open
I had booked Vande bharat mission flight from paris to Hyderabad, which air India had cancelled and rescheduled me in different flight from paris to delhi which has less cost, they are not refunding the amount and not even responding....
Jul 20, 2020 by Praveen Kumar Rai
Air India - Refund of Airfare Open
Made online ticket booking for wife on *nd July **** for flight AI *** Mumbai-London scheduled *th July ****. First time transaction went through but ticket not issued. Customer care confirmed no booking exists in the name of passenger and amou...
Jul 20, 2020 by Dr. Habeeb Ali Baig
Air India - Refund Pending since 4 months Open
Hi, This is Mohit Singh Chauhan I have been waiting for refunds on my two bookings (* tickets) done on Air India App since March this year. However, no information from anywhere is being provided by Air India. Not even on the App or...
Jul 20, 2020 by Mohit Singh Chauhan
Air India - Refund of Ticket No Open
Air India ticket was cancelled but refund not yet received even after a lapse of four and half months...
Jul 20, 2020 by Mahesh Agrawal
Air India - AIR INDIA REFUND Open
TICKET NO ************* BOOKED FOR DELHI - NEWYORK -DELHI Request for CANCELLATION on **/**/**** AT AIR INDIA JAIPUR OFFICE reminder sent on contact us email and refund ID received different with every email ******** on ** MAY **** ***...
Jul 17, 2020 by KULDEEP KUMAR NAG
Hi Team, Have booked the air india flight ticket from Kolkata to Chandigarh via Delhi on **th May **** costing rs ** thousand three hundred eighty one, e ticket no: *************. The flight got rescheduled to **th May **** due to Kolkata gover...
Jul 17, 2020 by Sarabjeet Singh
Air India - Refund not being processed Open
I had booked an air India flight from delhi to Guwahati for travel date **th April , **** It was booked on **th jan , **** Due to corona crisis the flight was cancelled and now I want my full refund . Air India is asking to reschedule but I...
Jul 16, 2020 by Shubham bothra
Air India - Air India is not giving refund for my tickets Open
I had two ticket booked on **-April-**** but due to covid pandemic all domestic flights are cancelled. I booked this ticked for my sisters wedding but now the wedding is postponed to next year april month. There is an option to reschedule my ex...
Jul 16, 2020 by Rajesh Prajapati
Air India - Non refunded flight fare by air India Open
I booked a flight through Air India on **th April **** from Dubai to Delhi. Due to Covid ** the flight got canceled by airline and I came back through evacuation flight under Vande Bharat Mission. I have sent multiple requests to Air India to r...
Jul 16, 2020 by Rachna Gupta
Air India - Air India Refund Open
As per Govt. order, Air India should refund the full amount to all the cancelled flight. However, they are playing a nice game and asking us to cancel our tickets. I need the full refund of my tickets. ...
Jul 15, 2020 by Sandul Yasobant
Air India - REFUND PENDING SINCE 7 MONTHS Closed
Good evening, i would like to know the refund status of my booking for the flight cancelled by the airlines E-TICKET NUMBER : ************* PNR NUMBER : YCJ*V PASSENGER NAME : SALONI FATEHPURIA and SEJAL BANSAL I received an email fro...
Jul 13, 2020 by SHIVAM FATEHPURIA
Air India - Not cancelling my ticket and refunding Closed
I booked a Air India flight ticket for **th July **** from Madurai to Chennai AI-*** on **th February **** through Goibibo app.. Passengers total * adult and * child which fares Rs.**** and it is partially refundable ticket.. Due to Corona pand...
Jul 12, 2020 by Reuben Charles S
Air India - NonRefund of Cancellation of Flight due to Covid Open
I booked flight Ticket To & Fro for **.**.**** & **.**.**** respectively but cancelled due to Lockdown. Requesting for last * months but not refunded money....
Jul 09, 2020 by Girish Kumar Vaish
Air India - Air India ticket refund Closed
I booked * tickets for my parents to travel from Bengaluru to Chennai in AI-*** expected to depart from Bengaluru on **th May **** at *:** PM. We got a call from Air India on **th may night around **pm updating that the flight was cancelled an...
Jul 08, 2020 by Sridaran
Air India - Amount charged twice for flight ticket Open
Actually i went to UK on work purpose and wanted to travel back to India by Air india Vande bharat mission , So tried to book a ticket on **-**-**** , For date **-**-**** from UK to Hyderabad using my credit card , This booking is failed after ...
Jul 07, 2020 by Bharat Kannikanti
Air India - Ticket Cancellation Refund Air India Open
I have not received the cancellation refund amount from Air India for the tickets No. *************, ************* & ************* (flight from BOM to GAU via CCU)and *************, *************, ************* (flight from GAU to BOM via DEL...
Jul 06, 2020 by A. Gourav Rao
Air India - Refund not made Open
PNR No. JWPGG cancelled duringh ** Mar ****. Refund not yet credited. Several request made but no use.I also contact UDCHALO site where I booked by above ticket.They say Air India not yet processed cancel amount...
Jul 06, 2020 by jayaprakash kp
Air India - Air india issue me a ticket delhi to nyc usa but charge me amritsar to nyc Closed
I buy air india RT ticket nyc us to amritsar return date was ** april **** same time india enforce lock down because covid -** after that AI issue me new one way ticket for * July **** thay charge me again rupee ***** I was already paid RT far...
Jul 01, 2020 by Manmohan singh
Air India - Refund of cancelled tickets by Air India Open
I had purchased tickets on **/**/**** for the travel of my wife and daughter from Visakhapatnam to Port Blair on **/**/****. Since it was learnt that the flights were being cancelled due to COVID-** pandemic, i made the cancellation on the same...
Jun 27, 2020 by S. Vinod
Air India - Hefty charges no refund in over a month Open
The facts of the matter are: *. I purchased a one way extremely over-priced ticket from Air India website from Delhi to Frankfurt on **th May **** for **th May ****. The e-ticket no. ************* was priced at a whooping INR **,***. *. Air I...
Jun 27, 2020 by Vasundhara Bhatia
Air India - Refund Against Cancellation of Air India Flight Open
I bought two return tickets online from Air India from New Delhi to Chicago and return. I with my wife departed from New Delhi to Chicago on *th December **** to spend some time at our son's place of residence at Cincinnati, Ohio, USA. Our retu...
Jun 26, 2020 by Ashok Gupta
Air India - Air India Ticket Refund Open
Booked an Air India flight on Vande Bharat Mission from Delhi to Washington and cancelled it * days later due to personal reasons. The flight was a good ** days away. As per the process I was to cancel the ticket from the Air India customer car...
Jun 25, 2020 by Manjunath G
Air India - Preferred seat not provided but charged Open
I was charged ₹**** for seat **j on flight AI**** (WASHINGTON TO DELHI) on ** June ****. However I was not given that seat and allotted a random seat at the back....
Jun 20, 2020 by Ankan Kundu
Air India - Refund of ticket refused after flight cancellation due to covid19 Closed
I have booked two return tickets from Trivandrum to New Delhi on AirIndia through Make my trip in December, ****. Onward journy on */**/**** and return on **/**/****. Paid Rs*****/- to Make my trip. As the flights were cancelled due to covid-*...
Jun 19, 2020 by Mohan K
Air India - Full Refund From Air India Closed
Bought * tickets, each ticket includes three persons (total amount Rs. ***** approx) from Air India for trips from Delhi to Srinagar, Srinagar to Delhi and Delhi to Guwahati on dated **th April, **th April ****, but due to COVID all flights we...
Jun 18, 2020 by Md Ariful Hoque
Air India - Refund not received Open
I Aniket Mehta booked an e ticket flying from Delhi to Patna dated ** may**** with E ticket no: ************* issued on *rd april ****,however due to lockdown my college got closed early,so I re-schedule the ticket on*st May ****,however due e...
Jun 16, 2020 by Aniket Mehta
Air India - Credit Card Debited Twice Open
My credit card was debited twice for a booking and * tickets were issued. I want to cancel one ticket and get refund for the same. Dropped multiple emails to air india, but no response so far....
Jun 16, 2020 by Ankur Mittal
Air India - Air India Adjustment of Cancelled Flight due to lockdown Closed
Hi My flight from DEL-SFO was cancelled by air india, due to locked down in india. Now i have booked the another flight from air india from DEL-SFO under the same name. While booking there is no way you can mention your earlier booking as A...
Jun 14, 2020 by Rajat Sharma
Air India - Yatra Refund for Cancelled Flight Closed
I have been calling/ mailing everyday but no response from Yatra and Air India ,my ticket has been cancelled and new tickets I need to book using the protection refund money,how to avail that let me know urgently,no response from YATRA as well,...
Jun 12, 2020 by Akash Pal
Air India - No full refund as flight canceled by airline Closed
I booked ticket traveling to San Francisco from Delhi on ** june **** and return also As international flight are not running But airlines chargingme almost ***** for cancelation charge ...
Jun 12, 2020 by Rohit
Air India - Refund from Air India for cancelled flight not received Open
I had a ticket from Ranchi To Delhi on **th may and delhi to jammu on **th may **** ( PNR HQYKT)Due to cancellation of Flight from Ranchi to Delhi i cancelled my ticket on **TH but no refund received till date ...
Jun 08, 2020 by Binay Kumar
Air India - Air India not issuing refund for cancelled flight Open
I have booked a ticket NO ************* having PNR JZMMX for CCU-DED on **Mar ****. The Flight was cancelled by Air India. But I have not received the refund. I have raised complaint on contactus@airindia.in vide ticket no ********, ******** an...
Jun 05, 2020 by Pawan Ranjan
Air India - Cancelled COKBLR Flight AI9506 without any information Open
I have booked Air India flight AI-**** , PNR is Z**FB , booking ID:NF**************, E-ticket number:***-**********, I tried for web checking with self health declaration and never issued e boarding for the same, due to Covid ** the flight ha...
May 29, 2020 by VENUGOPAL S K
Air India - Cancellation of ticket Closed
I had made a booking for Bangalore to Delhi on *th May(The e-ticket no. is *************) which was canceled due to the COVID-** lockdown. I tried to Customer Support on the next following day to get confirmation of my ticket but didn't get an...
May 25, 2020 by Mridul Singh
Air India - Air India not refund cancelled tickets money Open
I had a booking from Delhi to San Francisco on **th March, **** and return on *th June, ****. But because of the COVID-** situation, I had to contact the customer care and cancel my tickets on **nd March, ****. I booked my tickets from a trave...
May 25, 2020 by Akhauri Prateek Shekhar
Air India - Delay in refunding Open
I spent AED.*** + my FFP points ***** to upgrade to Business Class. My flight was cancelled by the Airlines (DXB **- Mar -- COK-** Apr) After receiving the info from Airlines, I cancelled the ticket on ** Mar at Dubai office. They told me to wr...
May 17, 2020 by Shibu Kottarathil Mammen
Air India - Refund not given by airline for cancelled ticket by the airline Open
I had booked a connecting flight through air india website on ** feb **** Flight details: AI *** from indore to delhi on ** may **** and AI*** from delhi to guwahati on ** Jun **** (PNR JC*KN) ...
May 06, 2020 by Ajay kumar
Air India - Not refunding Money Closed
I booked my flight through Air India to travel to Melbourne on **th May, now the lockdown has been extended the airline is not refunding my money. I have to book another flight to travel back can’t get my money back from the airlines....
May 04, 2020 by Jasvinder singh Dhir
Air India - No Refund still Flight got Cancelled Open
I had booked the ticket to fly on *st May before lock down but due to lock down flight got cancelled now i don't have any plan to travel till next ** April **.But air India is not giving full refund also not giving the same date ticket of next ...
May 04, 2020 by Prem Kumar Prasad
Air India - Air India Not refunding my money Open
I had two tickets booked for a trip from GAU-BLR. The flights were cancelled due to lockdown. I’m asking for a refund and not getting it. I’m told that I will be allowed to reschedule my flight but without origin sector (GAU) change and nam...
May 02, 2020 by Saransh Dugar
Air India - Air India not refunding my money Closed
I have two tickets booked for a trip from BOM-VNS . The flights are cancelled due to lockdown. I’m asking for a refund and not getting it. I’m told the amount would be held by Air India as a coupon for future use and to be used by September...
Apr 30, 2020 by Ashish
Air India - Air India not refunding my money Open
I have two tickets booked for round trip from CCU-DEL(** April-** May).The flights are cancelled due to lockdown. I’m asking for a refund and not getting it. I’m told the amount would be held by Air India as a coupon for future use and to b...
Apr 22, 2020 by Riya Bhowmick
Air India - Full refund not received Closed
I have booked direct air indis flight from Hyderabad to hubli and the journey time was *.** hrs. After few days i got message stating flight has been rescheduled. So i contacted airline and customer associate said that direct flight has been ca...
Apr 19, 2020 by Girish bhat
Air India - Refund of air India flight for lockdown duration Closed
Booked air India return flight ( Melbourne- Delhi) on *- Aug-**** for ** March **** -** April **** through makemytrip. Makemytrip reference number NN************* and PNR Z*TL*, Makemytrip reference number NN************* and PNR Z*TZD. Rai...
Apr 19, 2020 by Varsha
Air India - Air India not refunding money for autocancelled flights due to Open
Air India has auto-cancelled my bi-directional tickets between US<->India due to COVID** lockdown, but are not refunding the amount back to me. The only option given is to reschedule the tickets. My situation was to travel during April and I ...
Apr 19, 2020 by Sudhakaran Subramanian
Air India - Airline refused for refund Closed
Services cancelled due to covid I booked consessional fare fir they refused me for refund and told that I can book next flight by paying difference of fare.as flight cancelled from their side they refused to pay the amt.my pnr number is YZB...
Apr 18, 2020 by Pankaj soni
Air India - Refund not issued for cancelled flight Closed
I made a reservation on March-**th for a one-way ticket from Bangalore to Chicago for the travel date of April-**th. Within * days. Air India put all their bookings for April on-hold. They were also not answering customer service number for any...
Apr 15, 2020 by Ravi Samandur
Air India - Air India flight ticket refund Open
Dear Team, My Tickets nos are ************* and ************* , PNR no is Z*HW*, Date of ticket is **-**-****. I have books flight ticket from Dubai to Hyderabad for my wife and daughter, Flights got cancelled due to lockdown in Indi...
Apr 14, 2020 by K Dilip Kumar
Air India - Refund of tickets Open
Dear Sir/ Madam, *. I'd booked a ticket for two passengers from Chandigarh to New Delhi on ** Apr ** for travel on ** Apr **. *. In the wake of covid-**, All Air India flights have been suspended till ** Apr **. The said decision was an...
Apr 09, 2020 by Siddharth Singh
Air India - Air fare refund due to flight postponed Delayed for long hour by Air lines Closed
I had booked ticket for TRZ- MAA, for **th Jan'****, flight's actual departure schedule was **.** hrs, But I received successive messages on **th stating the flight was postponed for ** hrs, I had called Air-India's call center number , mysel...
Apr 06, 2020 by SRIDHAR RAGHAVENDRAN
Air India - Refund not received Open
I have booked return ticket of Air India flight for Ahmedabad to Toronto sector for Travel dates **th April to **th May. Now Air India has cancelled this flight. So I demanded refund of the paid amount, but they are denying refund and telling...
Apr 05, 2020 by Dhruv Virajkumar Jani
Air India - Air India cancelled Flight No Refund Price Gouging in Covid19 Open
I booked air india flight for my parents on April *rd **** from Delhi to NewYork, Due to Covid-** flight is cancelled, Now I am asking for refund, they are deducting **,*** per ticket for cancellation, Which is against the Aviation law in any c...
Mar 27, 2020 by Aman Bindal
Air India - Tickets Money Not Refunded Open
I have booked my flight from Coimbatore - Delhi On **th March ****. I have to cancel my ticket because of emergency declared by government of India. I am stuck in a place and not able to leave anywhere as the trains and buses are cancelled. Go...
Mar 27, 2020 by Nikit Jain
Air India - Epidemic Cancellation Full Refund Open
Sir, Due to Pandemic corona virus Alert I have changed my plan to travel on a booked Air India flight ticket Trip ID : ************, PNR : JXHZD dated **.**.****. PUNE - NEW DELHI. I have mailed the Air India authorities to cancel my ticket a...
Mar 26, 2020 by Atanu Bhattacharya
Air India - Airline Open
I booked a flight ticket from Air India for ** pax. The flight was schdule to depart on **th march ****, but due to corona effect, all flights get cancelled. I called several times to Air india customer care, i waited around * & * hours waiti...
Mar 24, 2020 by RANJEET KUMAR
Air India - Cancellation request Due to Flight Misconnection Cancellation PNR HHCXL travel for March Open
I have booked JAIPUR TO GOA tickets for **th March. Checked Ticket status it is showing Misconnection. I have approched travel agency for refund but they are unable to process full refund. As airline not permitted full refund. Also calle...
Mar 23, 2020 by sandeep goyal
Air India - Not reply by air India for more than 24 hours even after more than 3 mails Closed
I was trying to contact air India customer care for cancellation / reschduling my flight due to covid-** For more than last ** hours but they did not respond even I continued call for * hours. I also mailed them at different three emails but t...
Mar 22, 2020 by Yogender Singh
Air India - Ticket money is not refunded due to Corona Virus Open
I booked my round trip to Vijayawada for my exam on **th and **th March. But then, Government passed the order of shutting down all the cities till **st. That's why my exam got postponed. I requested airlines to cancel my tickets and give me f...
Mar 19, 2020 by Divya Rani
Air India - Air Ticket delivered after 7 hours client gone no refund no call attended Closed
I am a travel agent. I booked an Air ticket for my client on **th March, * PM from Happyeasygo. It takes only * mins to book a ticket. They sent a ticket after * hours. My client had already gone after waiting for * hour. I tried calling them *...
Mar 19, 2020 by Fahad Ali Khan
Air India - Refund due to pandemic COVID19 Open
Dear sir/madam, Kindly consider my request at the earliest as I am not getting any revert from airindia regarding my queries. Nobody is answering to the phone calls on either customer care numbers or if connected,they are disconnecting with re...
Mar 18, 2020 by Shakti aswal
Air India - Refund not received Open
Had cancelled my ticket due to change of plan. It was ***% refundable ticket. Ticket was cancelled on **th Feb, and as per timelines mentioned on Air India wesbite, I was suposed to get the refund back in my card within ** days, which ended on ...
Mar 16, 2020 by Rahul Mathur
Air India - Refund of cancelled ticket Open
Dear Sir I had booked Flight AI-*** from Delhi to Guwahati for **.**.**** PNR is YG*HS E-Ticket no- *************C* Name: SUNIL KUMAR VERMA I had received the message (on **.**.**** at **** HRS. ) that flight is rescheduled at **...
Mar 16, 2020 by sunil kr verma
Air India - Denial of support from Air India Closed
Have been trying to get in touch with Air India for the past * days calling them on their numbers and waiting for over *+ hours. However, they just don't resolve my issue. He puts me on hold telling that he is retrieving my details and then tel...
Mar 16, 2020 by Rupesh Jain
Air India - Flight ticket not refunded Open
I booked a flight and cancelled it within ** hours of booking but I didn't get the refund. Even though I called the customer service, it is always busy. ...
Mar 14, 2020 by Pooja Nalluswamy
Air India - Booking not confirmed Closed
Sir/Madam I, Anirudh Ranawat , had booked a seat in flight AI *** from Visakhapatnam to New Delhi at ****h. Payment was made through UPI from UPI id **********@ybl for **** INR. Ref no. ICIc*fd**f*e*f***f**f**dde*b*e*b*eb Paid to billdeskpg...
Mar 14, 2020 by Anirudh Singh Ranawat
Air India - Air India Refund issue Open
This is regarding the Booking reference no (PNR): J**T* for the flight ticket that I booked on Feb *th **** Ticket Numbers : ***-**********, ***-**********, ***-**********, ***-********** I have cancelled this booking on Feb *th around ...
Mar 14, 2020 by Krishna Kishore Kallamadi
Air India - Non refund of flight ticket money Closed
i cancelled my tickets before flight took off and spoken to customer care thrice and they confirmed that my tickets are cancelled. money has not been refunded till now even after** days. airindia email team donot respond even after * reminders...
Mar 14, 2020 by anil kkadyan
Air India - Deducted money from the account but Ticket not generated Open
On ** March ****, I tried to book a ticket online from the Air India website. Money got deducted from the account but I didn't receive the ticket. I sent an email and contacted customer support but I didn't get any response or refund from there...
Mar 13, 2020 by Tejas Sangoi
Air India - My Singapore airindia flight delayed 1 day Open
Dear, I booked air india flight from Chennai to Singapore -AIR INDIA AI *** flight on **th april friday **.** am boarding. but this guys delayed my travel to next day means **th april **.** flight due to reason -impacted. i don't know wha...
Mar 12, 2020 by pavan kumar a
Air India - Itinerary not yet shown Closed
I had made payment of **** for an Air India ticket from Delhi to Kannur on **nd may ****. But after the payment they doesnt shown me the itinerary or e ticket neither in email nor in their website....
Mar 12, 2020 by Reshma PV
Air India - Refund of Canceled Flight Open
Yet to Receive Refund of the cancelled Flight - *.* Years Back...
Mar 11, 2020 by Vishwas Surana
Air India - Luggage not delivered Closed
On **st February I was travelling to Visakhapatnam from New Delhi. Initially the AI flight departure time was **** hours, later they delayed it and the flight was supposed to departure at **** hours. I reached AI counter at **** hours, they sai...
Mar 03, 2020 by Deepak Kumar
Air India - Flight late Closed
The AIR INDIA flight no. AI-*** from Nagpur to Mumbai dated *nd of March **** was supposed to leave at *:** PM from Nagpur and reach Mumbai at **:** PM is delayed. I got a message from AIR INDIA mentioning that it was delayed and would at now d...
Mar 02, 2020 by Shanit Chahande
Air India - Missed flight due to Airline negligence Open
My wife was denied boarding at Dammam Airport by Air India. She reported on time & reported to the mentioned gate **. Gate No. was changed but not informed via screen display, announcement & in person. There were no announcements done by Airlin...
Mar 01, 2020 by MANPREET SINGH SODHI
Air India - Flight Cancellation not informed Open
*. I booked tickets for my son to travel from New Delhi to Birmingham via Amritsar on **rd April’** *. We logged into do web check in on **st April and found that flight from New Delhi to Amritsar is on time while flight to Birmingham stands...
Feb 20, 2020 by Ripudaman Magon
Air India - Deducted money from the account but Ticket not generated Closed
I booked the ticket on-line from air india website and my money got deducted from the account but I didn't recieve any confirmation regarding my travelling.i sent a mail.. but I didn't get any response from there. ...
Feb 17, 2020 by Rekha rani
Air India - Miscommunication by the airline Open
I had a flight on **th Jan from chandigarh to pune. It was a connecting flight. So first flight was of Air India and another one was of Air asia. The timing of first flight was **:** but it get delayed by one hour i.e. **:** and the flight came...
Feb 11, 2020 by Aparna Sharma
Air India - Charged excessive amount for cabin luggage without receipt Open
I was travelling on Air India flight from Pune - Delhi - Stockholm. On Delhi airport, when I was about to board the flight, I was asked to wait for checking the cabin luggage weight. Ideally it should have been checked when I submitted my Chec...
Jan 20, 2020 by Ashwin Vijaykumar Choudhari
Air India - Amount not refunded Closed
I haven't received refund for the ticket cancelled on **th December, **** details for the same is mentioned below, Details DATE OF ISSUE: **OCT** E-TICKET NUMBER: ************* RLOC: AI YCM*G NAME OF PASSENGER: SIN...
Jan 16, 2020 by Shweta
Air India - Monetary Loss because of airline Open
This is for your information that I planned a trip to go to Port Blair from my workplace Jammu with my family on the **th of December, ****. I purchased my ticket from Make my trip. The journey comprised the first sector with Air India from Jam...
Jan 15, 2020 by ANINDYA GOSWAMI
Air India - Preferred Seat Refund for PNR Open
My Air India ticket bearing PNR-Z*R*L was cancelled by Air India. I have been requesting Air India for the refund of preferred seat assigned ever since through the email Id-ecommerce@airindia.in. But Air India hasn't responded for any of my ma...
Jan 06, 2020 by KIRAN KUMAR C
Air India - Non Refund of Air Ticket cancelled Closed
Air India tickets Booking reference No. Y***D cancelled on **.**.** but refund not credited till date I.e.**.**.****....
Jan 04, 2020 by Ram Dutta
Air India - Flight delay Closed
Hello, My PNR number is H**VV (*************C*) and I travelled from Muscat to Mumbai on **.**.** via flight AI-***. The flight departed * hours late, as a result of which * other passengers and I missed our connecting flights from Mumbai to...
Dec 25, 2019 by Sabeena
Air India - Payment deducted ticket not booked Open
I was booking a flight when the payment showed an error and the ticket wasn't booked. So then i booked again and i received the tickets and confirmation for this one. However, the bank sent me messages that the money got deducted twice even tho...
Dec 12, 2019 by Shivangi stuti
Air India - Lost baggage with Air India Open
Dear all, I traveled with Air India from Frankfurt to Delhi on July *th, **** and they lost one of my bags and one of them was damaged. From that day and on wards I am trying to get filed a complaint which they are refusing to do, they are a...
Dec 08, 2019 by Hari Shankar Mahato
Air India - No refund from Air India Open
I booked Air India tickets on *st-Dec-**** and due to some reason I cancelled it after * hours. Since then I am following up with Air India for refund but I have not received any response to my email from Air India neither my calls has been rec...
Dec 08, 2019 by Dhara
Air India - Air india is not accepting medical waiver for me and my family Open
I had a flight from new delhi to srinagar on *th dec ****. My wife and two kids are too travelling with me. But few days before I get a leg fracture and doctor prohibited me to travel. Even I visited AIR INDIA city office in this condition, the...
Dec 06, 2019 by Diwesh
Air India - Flight delayed and stranded at airport Open
*. Air India flight NBO-Del ** Nov ** was supposed to reach Delhi at **:** ** Nov **. *. Traveling F - ** with * kids F-* & F-*. *. Fight left from NBO at **:** not reached Del till **:** ** Nov**. *. Traveler stranded at Mumbai Airport, wi...
Nov 30, 2019 by Anshul Srivastava
Air India - Change of e mail id Open
I am a retired from service from a private company and have been using AIR INDIA for local and international flights . When i was in private sector i had given my then employer e mail id and i wanted that to be changed to raghunandanangk@outlo...
Nov 10, 2019 by Raghunandanan Gandharvakottai Kalyanasundaram
Air India - Denied Boarding to plane Open
I booked a flight from Bhopal to Pune on *rd November. I reported to the airport * hour before the departure time. I was denied boarding saying that the flight is overbooked. But it was not my fault that Air India sold tickets to more number of...
Nov 06, 2019 by Sonali Goutam
Air India - Denied to issue boarding pass Closed
Just because of Air India airport staff "Suraj", I missed my flight AI*** on **-oct and my PNR was H**EJ. Where he denied to issue boarding pass even after I got confirmation from immigration officer where I had some issues with my passport. ...
Oct 12, 2019 by Manish Mehta
Air India - BAGGAGE LOST BY AIRLINES Open
I was travelling from Mumbai to Singapore via Air India, and they lost one of my baggage since their ground crew was too busy in flirting with the colleague next to her. After lodging a complaint with Singapore SATS, they did not bother inform...
Oct 11, 2019 by Ameya Karnad
Air India - Refund not received Closed
I have cancelled my booked ticket within * hours of booking.Till date i have not received my refund , even after multiple e mails to air india e commerce and customer care. My booking reference is YYD*Y , ticket is from Bhubaneswar to Hyderaba...
Oct 11, 2019 by Dr PRASAD D DONGARGAONKAR
Air India - Deficiency of Services Open
Dear Sir / Madam I work for a company which is UK based MNC and I always prefer to fly AIR INDIA despite I having unrestricted budget from my office. Last night I travelled from Singapore to Delhi (Boarding Pass enclosed) and I was not on...
Oct 10, 2019 by SAURABH DALELA
Air India - Money and miles debited but ticket not issued Closed
Dear Sir/Madam, I have been contacting customer care of Air India continuously regarding my problem but there is absolutely no response or solution to my case. I booked a few weeks back a flight on AI *** Colombo to Chennai dated **st Dece...
Oct 07, 2019 by Kushal Sengupta
Air India - Handaling/delivery of luggage Open
I have travelled by air India flight AI*** from chennai to kolkata on */**/****. I have not received my luggage at kolkata airport, so i infrom the air India staff. They gave me copy of PIR & told me it will reach to my home within ** hour. But...
Oct 05, 2019 by Dhiraj kumar jha
Air India - Air India flight Cancelled Open
@airindiain Our scheduled travel wth AI *** ws * Oct and flight is cancelled & rescheduled to * Oct. Called support team to compensate accommodation bt denied . We r having *.* yr travelling with us. went through DGCA India compensation polic...
Oct 02, 2019 by Vikrant Ganesh Patil
Air India - Air India rescheduled flight without intimation Open
PNR No: EJGGNP, Y*CCG Ticket nos: ************* & ***. Name: Benny Deepak Me and my wife were stranded at new york jfk airport after virgin Atlantic refused to let us board vs-** on **th sept **pm. they said the ticket was exchanged by air ...
Sep 29, 2019 by Benny Deepak David
Air India - Bag lose at Bangalore Airport Open
Hi Team, My name is Ramjee Prasad, the Indian Air force soldier. I traveled in Flight AI *** on *th Sep from BOM to Bangalore. I did not receive my language ( TAG number: AI****** ) at Bangalore airport. I had filed a PIR report on Banga...
Sep 13, 2019 by RAMJEE PRASAD
Air India - Harassment of Minor by Airline Open
I have booked above ticket for my Minor Son i ** Years and sequence of Events is as under- *- Original Ticket was HYD DEL ROME BCN for * September ****. *- I have not received any call or SMS from Air India regarding cancellation therefo...
Sep 10, 2019 by Vinay Agnihotri
Air India - Ticket not issued and got stranded at the airport Closed
I was provided confirmation email of my ticket booking for **th June night by air India. I did not get the ticket so went to the airport as was not able to do online web check-in. In the airport, they did not provide me with the ticket and last...
Sep 02, 2019 by Guhapriyan subramaniyam
Air India - Luggage damage and received after 8 days Open
We travelled from Saudi Arabia on *th July through Air India AI *** from Jeddah and reached Hyderabad on *th July. After arriving we found that our ** baggage were missing. This has caused lot of inconvenience to us. Medicines, clothes and othe...
Aug 31, 2019 by Taj saif
Air India - Air India customer care is not available to claim my refund Closed
Due to ongoing srinangar issue, I need to cancel my flight booking from srinangar to Chennai on Sep *th and it's PNR is YLYP*. I have been trying to reach Air India customer care team for past * week to get full refund cancellation for this but...
Aug 30, 2019 by Ranjith Anbalagan
Air India - Air India and indigo didn't refund for my cancelled tickets Open
Got tickets booked for two pax on ** Aug through yatra.com flight with air india *** for ** August delhi to Imphal and return flight for * September from dimapur to Delhi via calcutta Indigo flight * E-*** and *-E ***. Total.amount paid *****...
Aug 28, 2019 by Aania
Air India - Not getting airline refund Closed
Have an upcoming trip to Srinagar on **st Aug however due to current situation it is not advisable to continue with this plan.Considwring the situation every other airline is waiving off the cancellation fee but Air India is finding it too hard...
Aug 27, 2019 by Susheel Shukla
Air India - Waiver of cancellation fee Closed
Have an upcoming trip to Srinagar on **st Aug however due to current situation it is not advisable to continue with this plan.Considwring the situation every other airline is waiving off the cancellation fee but Air India is finding it too hard...
Aug 27, 2019 by Archana Shukla
Air India - Didn't get the refund Closed
Hellow Today I had booked a ticket for my * friends. Chuskit Dolma Phunchok Angchok On ** July **** from leh ladakh to new Delhi. Actually my money got deducted and I didn't received the ticket. The transaction id is P****************...
Jul 13, 2019 by Stanzin Nurboo
Air India - Luggage not delivered Open
Muscat to Chennai travelled on ** June ****. arrived ** June **** in air India flight. My hand luggage checking security said overweight luggage to taken through the truck. But still, now I couldn't get my hand luggage. I informed and (**th Jun...
Jul 10, 2019 by Sankaralingam balamurugan
Air India - Air india refund Open
E-Ticket No:*************/PNR No:YWYJL ,Flight AI***.I had cancelled my ticket on this flight on **/*/** over phone when I was told to send a mail to ecommerce@airindia.in for confirmation.I had been sending mail but no one is responding and I ...
Jul 01, 2019 by C V Venkateswar
Air India - Flight cancelled but no amount was refunded Open
To whomsoever it may concern, I had booked a domestic Air India flight (AI***) from Lucknow to Delhi on **nd March **** which was scheduled on **th June **** at *:**am - *:**am for Rs *,***. Day before the scheduled departure, I got a mes...
Jun 21, 2019 by Mohd Asfar Afzal
Air India - Last minute flight cancellation and wrong status update Open
With reference to the booking reference no. Y*EY* for Air India Flight no. AI-**** (Jaipur to Udaipur) for travel date **-Jun-**** I received an SMS on **-Jun-**** at *.** pm from an anonymous number "+*** *********" that this flight stands ca...
Jun 20, 2019 by Nitin Nahar
Air India - Air India Frequent flyer program Open
I am a member of Air India's frequent flyer program, Flying returns. My account was kept on a suspended mode by Air India without any valid reasons and prior notifications. Despite several requests and calls to their customer care, the account ...
Jun 18, 2019 by Archan Jyoti Dutta
I tried booking a flight through Air India Mobile Site on ** Jun ****. Payment went through but the booking did not complete. Called customer care. After a wait time of ** mins they asked me to call ***-******** or ***-********. Both numbers do...
Jun 17, 2019 by Mridul Deka
Air India - Compelling to stay at transfer desk for 22 hours transit Open
My flight no is AI *** and passport number is BX*******. I have booked a flight from DEL-CCU-DHK and the transit in CCU is over ** hours. They have done my immigration in Delhi in spite of saying multiple times that I have booked my hotel in Ko...
May 29, 2019 by Afra Haque
Air India - Flight cancelled but no refund Closed
My flight has been cancelled just before my boarding. Air India staff asked me to leave and confirmed that refund would be processed. But now they are denying to provide me with any kind of email that flight has been cancelled due to which my t...
May 23, 2019 by Manoj
Air India - Air india flight denied for boarding Closed
I was denied for boarding in flight ai*** stating flight is overbooked. They have given me a ticket on flight after * hours. No proper explanation or compensation provided....
May 22, 2019 by Nithiyanandan S
Air India - Check in luggage missing Closed
Flight AI*** came on **th May from Delhi to Kolkata but my check-in luggage was missing. It is still not delivered after ** hours. ...
May 20, 2019 by Saunak De
Air India - Theft of currency from checked in baggage Open
I was travelling from Delhi to Bangalore on ** May by AI-*** after completing some official work. On arrival after collection of check-in baggage at Bangalore, I found its lock broken. Further, I noticed that Rs **,*** (Rs twenty-five thousand)...
May 17, 2019 by Nelson Jose
Air India - Refund of money Open
I have booked an air ticket from Varanasi to Kolkata on **th May **** for **th May **** with Rs. ****. For one person but the matter is that when I started booking through an online website Happy easy go on the first attempt the site showed me ...
May 15, 2019 by Rohit DUBEY
Air India - My baggage is still held back Open
My baggage was held back in Indira Gandhi International Airport (New Delhi) on *th of May ****. When I was travelling from Chicago-Hyderabad the person at check-in counter just asked me if I have liquids and I mentioned about shampoo and body w...
May 14, 2019 by Fareedunnisa Begum
Air India - Refund not given for cancelled ticket Open
I had booked tickets for HYD-Goa on *th Nov ****. But I did not get the e-ticket. Close to my travel date I sent Air India an email (dated **-**-****) asking about my ticket. I got a reply from Air India on **-**-**** stating my PNR ZCWMS /wit...
Apr 30, 2019 by SYLVIA F RAO
Air India - Airline changed seats Closed
Situation: My parents (both, senior citizen) are travelling from DEL to IAD via flight ***, departed from DEL at *:** am on ** Apr ****. I had booked their seats with extra legroom well in advance for their comfortable journey (I have the invo...
Apr 26, 2019 by Shashi Tripathi
Air India - Money debited but the flight booking status not changed Open
I have made the changes in my booking ( Date changes) from *nd April to *rd April. I have paid the amount for rescheduling the flight ( Rs ****/-). It has also been debited by the bank and the update is not reflecting in the booking. Please re...
Mar 31, 2019 by Manoj Jain
Air India - Flight delayed without notice Open
I had booked a flight ticket from Vijayawada to Delhi in Airindia flight (AI-***) on **-**-**** at **:** am. Boarding was over by **:** am and I was in the flight. But the flight did not take off in time. After half an hour delay I asked the cr...
Mar 30, 2019 by RAJESH NAGALLA
Air India - Didn’t received full details of refund Open
I cancelled the return from New Delhi to San Francisco. The refund I got is only $**. I drop a mail to Air India to send me full detail of refund. It has been more than ** days I didn’t receive any reply from them. I called several times to c...
Mar 27, 2019 by Sughan pandita
Air India - Flight related issues Open
My sister's flight was booked for **th March from Bangalore to Delhi and was a connecting flight. Bangalore to Hyderabad was Air India and from Hyderabad to Delhi was a different airline. It was an early morning flight and suddenly one night be...
Mar 26, 2019 by Kritika Parganiha
Air India - Refund not done Open
I had booked (cancellable) return ticket for wife and kid on *th October **** and the same was cancelled by me on **rd October ****. They said refund will be done in one week to the bank account but it is still not done. When I called to ask th...
Mar 26, 2019 by Mani Vannane
Air India - Want compensation for wrongly booked flight Closed
The flight from Madras to Glasgow via Birmingham was delayed. Instead of booking to final destination Glasgow, the Air India staff had wrongly booked the ticket to Belfast. I had to book the ticket to Glasgow which needs to be refunded....
Mar 24, 2019 by Ravi Kumar
Air India - Air ticket not refunded Open
I have booked family vacation ticket in one month advance but offloaded by the airline at the time of boarding check-in saying need noc from embassy which we are not aware as there was no any information available either any website. So far cou...
Mar 20, 2019 by Nabin Pradhan
Air India - Poor management of staff Open
Worst experience with AirIndia from Delhi to Jabalpur flight first they delayed then two times diverted and finally cancelled. Then on asking questions, they behaved like illiterate. Staff named Harihar Nayak was worst at his level with zero de...
Mar 07, 2019 by Nagesh
Air India - Flight missed due to 6 hrs delay Open
I was travel in AI *** from Patna to Delhi on date **th Feb'**. It is delayed more than * hours from the arrival time (Arrived at Delhi airport at **:** am *th Feb **). Due to delayed I had missed connecting flight from Delhi to Kuwait by Emira...
Feb 20, 2019 by Mohammad IZhar
Air India - No refund of ticket for flight cancelled Open
I had booked Air India Flight AI**** Shillong-Kolkata for **-Nov-**** however, the flight was cancelled. Apart from the intimation that the flight has been cancelled. I have not received any other communication from the Airlines and the ticket ...
Feb 18, 2019 by Richa Jain
Air India - Pathetic customer service Open
Complaint - I am extremely dissatisfied and disappointed customer. I cancelled my original flight of ** feb from Delhi - London. I spoke to customer services on * feb between * - * pm and rebooked my same flight for * March same time. The agen...
Feb 14, 2019 by Rajat Sharma
Rgia Hyderabad airindia staff Mohan & Raghu has taken corruption of **k without acknowledgement and asking for more they written application behalf me without my knowledge by dominating threatned to signed after I complain air India and rgia bu...
Jan 26, 2019 by Ahmed
Air India - E-tourist visa_AI stopped passenger to board Closed
My name is Mrs.ABC... I got my US Citizen on ** Aug ****... I have been granted e- Tourist Visa ...On this Visa One can enter and exit India Twice with in ** days.... Accordingly I visited India firstly on **th Sept ****...this was from New Yo...
Jan 22, 2019 by makarand paradkar
Air India - Refund not received Closed
I had booked * tickets online from Air India website on **.**.**** from kolkata to DIBRUGARH against the journey to be commenced on **.**.****. An amount of Rs. **** was deducted but I didn't get the tickets. Inspite of giving email to ecommerc...
Jan 10, 2019 by Vinay Pareek
Air India - Refund amount not received from AirIndia Open
I had cancelled my Air India flight from Vienna to Delhi to Bangalore and sent an email to Air India ecommerce email with the cancellation PNR details. Despite multiple followups, haven't got my refund. Also their ecommerce number is either con...
Jan 07, 2019 by Mugundan
I had booked my flight on * Jan **** from Bengaluru to Hyderabad. My money got deducted and I didn’t get my ticket. On calling Air India customer care number I didn’t get any positive reply. Kindly resolve ...
Jan 04, 2019 by Vivek
Air India - Missed the flight (Air India) due to irrelevant text message sent by the company Open
I have been a victim of Air India's negligence which has resulted in me missing a flight and it had cost me Rs. **,*** because I had to book the flight (e- ticket nos. *************, *************, ************* and *************) afresh for ne...
Dec 05, 2018 by JOYJIT SANYAL
Air India - Flight is Overbooked Open
what kind of excuse is this?? also giving business class tickets of a flight after * hours and the lounge access, is that really the solution to it?? there is no guidelines mentioned that while booking a flight ticket web check-in is necessa...
Nov 21, 2018 by Akanksha Gupta
Air India - Air India — very rude and uncooperative staff - air india airlines Open
My luggage was badly damaged during a recent flight on your Air India airline and I would need appropriate compensation for that. Please help me resolve this situation immediately. On September **, ****, I travelled from San Francisco to New De...
Nov 09, 2018 by Honey Mehta
Air India - Dissatisfactory behavior of Air India Open
My AirIndia flight from Seoul to Delhi was booked for TUE, ** OCT '** by AI-**** at **:** hours. I had another flight from Jeju to Gimpo(Seoul) reaching at *:** pm same day, due to which I booked this Air India flight. However, I suddenly recei...
Nov 02, 2018 by Arinjita Paul
Air India - Cancellation International Air Ticket Open
Make my trip had issued international ticket by air India to proceed from kochin to bangkok on **/**/** booking date **/**/** booking I'd in*b**************,pnr no hd*x* return ticket bangkok to mumbai was issued for **/**/** arrival kochin **/...
Oct 22, 2018 by Muralidhran Chakkingal Pathayappurayil
Air India - Air india denied refund even though flight was cancelled by them Open
My flight from bombay-delhi-san Francisco was scheduled on **th sept with air india. Following are flight details- Bombay to delhi- *.**pm Delhi to San Francisco- *.** pm I reached at the airport at sharp **.** am, everything got done includ...
Oct 16, 2018 by Swapnali Hanumant Rane
Air India - Surname Change request for 4yr old Kid - Air India Ticket No: 0982962682873C1 Open
dear team, this is regarding order id: ****************** dtd **/**/**** where i had made booking for * travellers i.e. * adult & * children via your ‘happyeasygo’ android app. the payment confirmation of the above order doesn’t reflect ...
Oct 09, 2018 by Vipin Bhardwaj
Air India - Refundable flight tickets gives 0 refund on cancellation Open
*. Booked flight ticket from Mumbai to Hyderabad on *th Oct ****, for journey of *th Nov,**** for * people, My parents. *. While booking first person's name was auto-corrected to my name (Piyush Vadgama) instead of my Dad's name (Dhirajlal Vad...
Oct 08, 2018 by Piyush Vadgama
Air India - Paid Service not provided Open
Hi, I am reporting this issue on behalf of my in-laws. It has been over *.* months since we have been denied the purchased service by Air India. The details are:- *. We purchased * tickets and paid additional money to reserve special seats...
Sep 25, 2018 by Sauptik Dhar
Air India - Air india Flight Cancellation Trauma Open
Sir My Wife, Mrs Preeti Bakshi Was Booked On Flight Ai **** Jabalpur-- Delhi On ** Sep **** , Scheduled Departure Time ****h. The Flight Departure Timing Kept Getting Delayed And Finally The Passengers Were Boarded By ****h. At ****h, All Pa...
Sep 17, 2018 by Sanjeet singh Bakshi
Air India - Boarding denied: Overbooked Open
I had booked a Delhi-Dubai AI*** on **th August. I reached the airport at *:** p.m. for an *:** p.m. flight and was told that the flight was booked. On waiting for *.* hours, I was presented with no solution but the fact that no other flight is...
Aug 27, 2018 by Jayesh Analyst Jhunjhunwala
Air India - Delayed Baggage Open
I had a air india flight from Milan to Delhi. I was informed at Milan airport thet my basgs will be forwarded to pune , which was my destination.But i wasn't informed to collect bags at Delhi airport and again submit to Jet Airways(From Delhi t...
Aug 20, 2018 by ROHIT RANJAN
Air India - Baggage damage and Time loss Open
I traveled in Air India on the *th of August **** from Kolkata to Mumbai on a Business Trip. On reaching Mumbai I collected my Checked in Suit Case and found it completely damaged and one of the Roller wheels literally ripped out and a Big Hole...
Aug 11, 2018 by DONNY THOMPSON
Air India - Non Issuance of Boarding Pass Open
I had an extremely upsetting and lamentable experience with Air India with regards to issuing of my boarding pass for my tickets booked from Mumbai to Riyadh on **th July ****. I got into Mumbai airport as per the three hour prior schedule ...
Jul 26, 2018 by Priya Subramanian
Air India - Damaged luggage Open
i arrived at bangalore airport from jfk air port via delhi on **th june along with three more of my family members (ai ***). one of checked baggage is totally broken (baggage tag no: ai******) and the contents are missing. complaint was given t...
Jul 21, 2018 by Rajeshwara Achur
Air India lost my bag * months ago. I have made hundreds of calls and email exchanges. No response whatsoever from them. ...
Jul 18, 2018 by Srikanth T K
Air India - Harassment at Sydney International Airport Open
I have enclosed herewith the details of the written complaint submitted for harassment I had to experience at Sydney International Airport, lead by the airport manager Ms. Deshpande....
Jun 25, 2018 by Siddharth Puri
Air India - Non crediting of Refund amount in account Open
Passenger name Nidhi bhargava TICKET NO. ***-********** I had booked ticket from Ludhiana to Delhi, for **th May **** but the flight got delayed as I had a connecting flight from Delhi to kolkata so I had no option other Than cancelling the t...
May 29, 2018 by Nidhi bhargava
Air India - Irrespinsible and callous attitude of Air India ground staff Open
Ticket no ************, doj **.**.**, AI ***, seat no **C. My aunt was to fly back home to New Zealand . She being above ** years required wheelchair assistance. We reached the airport and the assitant took her inside. God knows what happened...
May 25, 2018 by Vibha Kamboj
Air India - Boarding Pass Denied - Flight Missed Open
I had booked a flight of *:** am with Air-India on **st March **** (AI-***) T-*. I had already done the check-in advance so as to avoid any delay at the check in counter. Had to travel for my yet to begin internship at Bangalore with my mother....
Mar 31, 2018 by Akanshi Kapil
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