Travolook
- Refund not provided for cancelled flight ticket Open
Shruti Gupta filed this complaint against Travolook on Jul 27, 2022
Resolution Demanded:
Apology
Refund
We booked a flight ticket from travolook on **st june **** but the ticket got cancelled from their end due to some flight price revision while I was booking the ticket. They said that the refund for this ticket will be credited within next * working days but they have not yet provided the refund even after more than * month.
I have been in touch with the support executives and everytime they give the same false promise that your amount will be refunded within next *-* days as it is already initiated at their end but they also deny giving the transaction details. We also sent them an email asking the same and then they said that the refund will be initiated and it was not yet initiated.
All this seems to be a fraud to me as the executives keep saying that the refund is already initiated but in the email they say that it will be initiated.
Are you brand?
Are you Lawyer?
Travolook
Pepperfry.com
"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."
Kaushik Mandal
Related Complaints
Travolook - TRAVOLOOK ticket cancelled Closed
I had not received a refund on travolook upon cancellation of my tickets. Although I understand that the issue was on **-**-****. I was only able to file the complaint because i was clearing out my storage and found my booking from travolook an...
Apr 05, 2024 by Selvanathan
Travolook - Refund for cancellation of flight ticket Closed
My flight from Chandigarh to Hyderabad got cancelled by the agency Travolook on May **, ****. It has been nearly a year but I didnot get my full refund. I have contacted the customer care of travolook ***+ times but it is of no use. ...
May 03, 2023 by Srija Voruganti
Travolook - No refund even after 8 months Closed
I tried to book a flight from Mumbai to Chennai with reference no.REF********** on **/**/****, I paid for the booking but later it was cancelled from TRAVOLOOK's side. I was supposed to get my REFUND within * week of the cancellation but it has...
Mar 28, 2023 by Debasis Baliar Singh
Travolook - Outstanding refund from last 10 month Closed
My flight ticket dated *nd May **** cancelled by Travolook for booking price difference and after * month partial amount is refunded. From last * month I have called more than ** times and wrote mails to Travolook for refund but till the date i...
Mar 25, 2023 by Tushar Sail
Travolook - Refund Not Received Closed
We have been following up for the refund against cancelled ticket since last May ****. Booking reference number : REF********* Customer Care team just abruptly disconnects the call or keep call on hold. Very pathetic service...Irresponsib...
Jan 24, 2023 by Shwetha S H