Yatra.com
- Refund not provided despite not flight confirmation Closed
Mukesh Kumar filed this complaint against Yatra.com on Sep 11, 2023
I booked a flight from Delhi to Hyderabad (Booking reference no. *************). I got the email from Yatra (Attached below which shows that it is a partial confirmation).
I got a call from the Yatra executive that booking is confirmed and we will share the email
When I tried to check in later in the night the booking was not confirmed and I checked from vistara who confirmed that the booking is auto canceled through YATRA
I tried reaching multiple times but the customer care number was not reachable, so I had to book another flight because of this.
Now they are saying that they have sent the confirmation email to avoid paying refund.
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Resolution Demanded:
Refund / Credit for purchase
Yatra.com
Resolved
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"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"
Abhijit Dhote
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