Oyo
- Refund not provided by oyo Open
Ashwini Pandey filed this complaint against Oyo on Jul 06, 2022
Booked hotel in Kolkata on **th July ****.
was denied check-in on call and was told by hotel manager to look another hotel as rooms were full.
have informed to oyo customer service but they told that after checkout date only my money will be refunded and before checkout they cannot cancel my booking. but when i checked my oyo app there my check-in was done by hotel manager. i reported about this fake check in on my name to oyo and oyo has investigated this matted and told me that i will get my refund and strict action will be taken on hotel manager.
But it has been ** days and i have not got any refund and upon calling on oyo i am not getting any response and also one oyo representative has called me and said that they do not want to talk to you type of people
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Oyo
Resolved
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Tatasky
"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."
Mannu Datta
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