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Khushi Kapadia filed complaint against Travolook on Aug 9, 2022
I tried to book my flight ticket on **th December, **** and immediately after making the payment I received a call (and an email) from the company that due to some technical fault on their side, my ticket couldn't be booked and I'll receive full refund in my bank account in * days (Reference id: REF*********). I never received the refund amount in my bank account and instead they transferred the amount to travolook wallet without even consulting me and that too after so many calls and emails that I sent regarding the refund. And the best part is that the wallet doesn't work since last so many months and customer care always gives the same response - "wait for some time, there is some technical glitch, it'll be resolved in one week". This site is just a way to steal money and harass people. Which company takes * months to transfer refund amount to the bank account?
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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