Make My Trip Pvt Ltd
- Refund not paid Open
I purchased return tickets for my COK-DXB trip from MakeMyTrip on ** Jan ****. On ** Feb **** I got an email from the Airlines (SpiceJet) that my flight from Cochin to Dubai, scheduled for ** March ****, had been cancelled and that I could either book alternate flights or ask for a full refund.
When I checked for alternate flights on the SpiceJet site, there weren't any available. So I had to opt for the full refund and book another flight. I just asked for a full refund because the Cochin to Dubai flight was cancelled but my return ticket was still valid.
SpiceJet has authorized a refund of Rs.*,***/- to the agent MakeMyTrip. Thereafter, I informed MakeMyTrip about the full refund that was allowed by SpiceJet. However, MakeMyTrip refused my request for a refund and closed the complaint. Now I am unable to raise the same issue through their customer service.
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I have made a hotel booking on Make my trip App on *th March,****. The amount was debited but the app showed that booking has failed. We have tried reaching to customer care but no response from their side....
Mar 07, 2021 by Jyothi
Dear Sir I have transferred my cancelled booking amount from make my trip wallet to my bank account. The amount has not been credited to my account though ** days have passed. Please take necessary action. Only a seat booking ...
Feb 20, 2021 by ANIRBAN CHAKRABORTY
I have some querie for date changes and fare difference refunds so i contacted customer care they provided me some links and after open that link i wrote my queries in a box after sometime they cancelled my booking PNR (CMCKWN)...
Jun 26, 2020 by Jignesh Shrimali
DEAR SIR I WANT TO SAY THAT I HAVE BOOKED A FLIGHT THROUGH MY MY TRIP PVT LTD. BUT DUE COVID -** THE FLIGHT HAS BEEN CANCELLED BY AIRLINE .THEN AFTER I APPROCHED THE AIRLINE FOR REFUND ACCORDING TO DGCA GUIDLINES I AM ELIGIBLE FOR FULL REFUN...
Jun 10, 2020 by TARUN
This is my worst experience with make my trip i made a flight booking and due to covid-** i made date changes so that airline suppose to refund my difference amount which airline refunded to make my trip as booking made through my travel agent ...
Jun 03, 2020 by Tanmay