Travolook
- Refund not issued Open
Preeti Joshi filed this complaint against Travolook on Oct 06, 2022
Hi,
I booked a ticket from Travolook (REF*********) for HYD- JGA on **th July. Within few minutes of amount deduction, the ticket was cancelled. I was told that no PNR is generated at the airline end so it got cancelled. The full amount would be refunded to me in *-** working days. Its been two months and a half and the amount is still not refunded. On contacting customer care (****-***-****) they ask to wait. They do not provide an email confirmation for the refund date, nor do they tranfer the call to some senio personnal. They are rude and incompetent.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Travolook
Resolved
Frustrated? File a Complaint
Goibibo
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
Rakesh Mari
Related Complaints
Travolook - Refund for cancellation of flight ticket Closed
My flight from Chandigarh to Hyderabad got cancelled by the agency Travolook on May **, ****. It has been nearly a year but I didnot get my full refund. I have contacted the customer care of travolook ***+ times but it is of no use. ...
May 03, 2023 by Srija Voruganti
Travolook - No refund even after 8 months Closed
I tried to book a flight from Mumbai to Chennai with reference no.REF********** on **/**/****, I paid for the booking but later it was cancelled from TRAVOLOOK's side. I was supposed to get my REFUND within * week of the cancellation but it has...
Mar 28, 2023 by Debasis Baliar Singh
Travolook - Outstanding refund from last 10 month Closed
My flight ticket dated *nd May **** cancelled by Travolook for booking price difference and after * month partial amount is refunded. From last * month I have called more than ** times and wrote mails to Travolook for refund but till the date i...
Mar 25, 2023 by Tushar Sail
Travolook - Refund Not Received Closed
We have been following up for the refund against cancelled ticket since last May ****. Booking reference number : REF********* Customer Care team just abruptly disconnects the call or keep call on hold. Very pathetic service...Irresponsib...
Jan 24, 2023 by Shwetha S H
Travolook - Cancellation airlines flight tickets not yet refund Closed
I had booked a tickets for flight round trip and it reference number is REF********* from Dibrugarh to Delhi and Delhi to Dibrugarh from the website of travolook.com. The ticket was booked and had also send a email that it's in progress but aft...
Dec 19, 2022 by Surajit Aich