Shiprocket eCommerce and logistics solution
- Refund not issued for lost shipment Offered Resolution
Samar Farooqui filed this complaint against Shiprocket eCommerce and logistics solution on Aug 22, 2022
Ship rocket lost my shipment. It took them a month or so to mark it as lost. I had filed a complaint for that earlier here. The shipment was insured and it has been over a month that they have not refunded my money.
Every time I call, they ask for **-** hours to find a resolution. I must have spent easily over *-** hours speaking to their customer service teams.
This is causing me stress & costing me business.
I have recorded the last phone call with them.
In their system all my complaints and calls are recorded.
Please help.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Shiprocket eCommerce and logistics solution
Resolved
Frustrated? File a Complaint
NoBroker
"I am very happy with the prompt actions and updates by Voxya. Lawyer was quick to draft & send the legal notice. Kindly close complaint as the refund has been credited."
Prashanth Rao
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