Airtel
- Refund not initited even after 20 days Closed
Poonam agarwal filed this complaint against Airtel on Jun 30, 2020
Our Grievance on National Consumer Helpline
We have requested for new Airtel broadband connection (landline ***********) on **th May for fiber plan of *** / with claimed *** Mbps speed. The sales representative told the speed would be around ** Mbps in our area, bellandur, Bangalore. We have gone ahead and paid for * months.
The actual plan that is shown in airtel app is of regular ** Mbps which looks like copper connection and Speed lesser than ** mbps. After multiple follow-up Airtel is claiming that there is no feasibility of *** mbps plan in our area but was using Airtel connection on *** mbps in the same area till one month back.
After having multiple follow up, we have requested for disconnection on *th June and asked for the full refund of Rs **** (Rs **** for * month advance rental + Rs *** convenience fee) as we have not been provided requested plan. After few days, we have received a mail from Airtel that they can’t provide full refund. Refund has not been initiated till now and now they have stopped to respond to our mails,
We request you to lodge a case against Airtel and help us to get the full refund. Please do the needful as soon as possible.
Below are some email ids where we have done follow up.
***@in.airtel.com
***@airtel.com
esupport@in.airtel.com\
sbm@bharti.com,
ceo.direct@bharti.com,
NET@in.airtel.com,
gopal.Vittal@in.airtel.com
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Airtel
Resolved
Frustrated? File a Complaint
Byjus
"Thanks to Voxya, I have got the refund back from Byjus :)"
Mohammad Ashfaque
Related Complaints
Hi Team , Today am reaching here for two issues (Mobile Number: **********) *. No Internet services provided for recharged amount *. Plan has been revoked before expiry date and barred the incoming outgoing calls. Recharge summary: On mar...
Apr 01, 2021 by Dinesh Kumaar
Airtel - Net not working Closed
Internet not working from few weeks. No response from airtel on query. It's not that I'm staying in non network area. It was working fine previous day's....
Mar 24, 2021 by Suraj Kumar
Airtel - Recharge successful benifit not received Closed
I had done recharge from phone pay, amount has been debited from my bank amount. messafe has also been receivd from airtel for successful recharge but i have not received the benifit. i have tried calling in airtel for almost *-* times but no r...
Mar 23, 2021 by Ritu virodhiya
Airtel - Airtel slow internet Closed
Suffered from network fluctuating each min.at my home location. internet was like dancing toy like *g,*g,*g changing in every minute,not a constant network, though internet not able to be used any more.if emergency then went to top roof to ava...
Mar 19, 2021 by Amarjeet Singh
I'm a blog writer, and I'm using airtel network, and the network speed or Internet speed becomes worst from bad, and i have complained many times, but in my every complain they told me that they will fix my problem. But today this is * month fr...
Mar 18, 2021 by Jitendra kumar
