- Refund not initiated Open
my product was picked up by the delhivery executive on 28th Jan. It contains products of two orders with order no 85177414 and 83156544 and the tracking id is 2440828504953. Out of which refund of two products of order no 85177414 has already been credited to my account but the refund of 6 products of order no 83156544 is not provided till yet. every time I called them they were like wait for 2-3 days. no other response I get from them. On 9th Feb their senior executive provides me the token no- 98624 and he assured me that within 24-72hrs your amount will be refunded and today I called the senior executive of club factory and he was like you talk to our chat team and explain them all the matter. I also raised a complaint in national consumer helpline with ticket no 1128061 from there also I didn't get any help. I am in a great need of my money and no one is helping me
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I have placed an order on Club Factory (order no SO938704499) on 5th March comprising six items of total Rs 2961 and paid the amount online. Got the confirmation SMS and email from the club factory on the successful payment and order confirmati...
Apr 17, 2019 by Ashmita panchal
I have ordered a garment set which was a swimwear but instead of receiving the actual product I was handed over something else. A photo collage has been attached for the reference, the 4th photo in the collage is what I ordered. Now when I made...
Apr 09, 2019 by RASMEET SUDAN
I bought a product from the club factory. When it got delivered the shirt did not get fit. So I placed the return request they said that if there is any fault from our side then your delivery charge will be refunded. But they did not refund. ...
Mar 20, 2019 by Sunny Gwala
These frauds just took the money from my account without confirming the order and when I contacted them they just a stupid saying that they have submitted this issue to their senior team and they will solve it soon.....It has been a month but m...
Feb 12, 2019 by Ramya
I had ordered for. Pair of shoes on 25thDec2018 at Club factory's website and was promised that i will get delivery by 12th Jan2019. But i did not got any delivery nor i got any information regarding my goods. Then when i called up they said m...
Feb 11, 2019 by Aditya Maheshwari