- Refund not initiated Open
my product was picked up by the delhivery executive on **th Jan. It contains products of two orders with order no ******** and ******** and the tracking id is *************. Out of which refund of two products of order no ******** has already been credited to my account but the refund of * products of order no ******** is not provided till yet. every time I called them they were like wait for *-* days. no other response I get from them. On *th Feb their senior executive provides me the token no- ***** and he assured me that within **-**hrs your amount will be refunded and today I called the senior executive of club factory and he was like you talk to our chat team and explain them all the matter. I also raised a complaint in national consumer helpline with ticket no ******* from there also I didn't get any help. I am in a great need of my money and no one is helping me
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"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."
I ordered for a shirt in club factory size XL but received L for the same shirt. They are not agreeing to change and said to return and order again. They will again deduct shipping charges this has happened twice. I have mailed and talked to ...
May 20, 2019 by Suchita misra
I ordered a product online from Club factory app but what I received was in the wrong colour and cheap material. So I made a return request through customer care because return option was not available in the options section. I informed that I ...
May 01, 2019 by Almeta Luke
I have ordered for two shoes worth **** but I got a cheap looking bracelet worth *** ruppees I contacted the customer service number the chat support they are harassing me literally.... Im waiting for my refund for more than * months now but th...
Jan 27, 2019 by Jacqueline
I ordered a sweatshirt . But I got a product which was different from the picture and was of so bad quality . So I returned it . But I returned it about a month ago . they refunded my money to my club factory app after receving my product . Th...
Dec 02, 2018 by Biswanayan Boruah
Sir I placed Bluetooth order online to club factory so many mail sent but no response.the company despatch my order through delivery courier.but as on date product is not delivered.more surprise I cancel order and next day delivery coriour call...
Nov 15, 2018 by Sharad mansukhlal shah