consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. Refund not got processed on cancellation of flight ticket booked by Yatra com
Records save successfully

Yatra.com

 - Refund not got processed on cancellation of flight ticket booked by Yatra com Closed

Feroz Khan filed this complaint against Yatra.com on May 02, 2020

I have booked a flight ticket through Yatra.com on **st Feb **** and as soon the Covid** scenario became deadly and the lockdown started happening across globe, I got my ticket cancelled on **st Mar ****. I got an email from Yatra that my refund will be processed in *-* working days and when it did not got processed till **st Apr ****, I wrote an email to Yatra.com and also spoke to their representative. I was given a written email assurance that my money would be refunded back by **st Apr ****.
Eventually it did not got processed and I did not received my refund. Again on **th Apr ****, Yatra Management told me that it will get refunded in * days and even they provided me a screen shot of some email telling that the refund has been processed in their system. Today I am still waiting and till *nd May ****, still I have not got my refund and everyday Yatra.com is giving me wrong and false assurance of processing my refund.
This has cause mental trauma to me and I am feeling like getting cheated by them. Inspite of so many email and WhatsApp communication where they have promised to get my refund processed, still I am awaiting for the same and every passing day I am feeling mentally harassed by their continuous lies and false promises.

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony

Yatra.com

253 Total Complaints
118 Total
Resolved
46.64% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

Yatra

"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."

MOHIT SONI

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Yatra.com)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Yatra.com - Refund of cancelled flight not received Closed

I had cancelled a booked flight, my reference number is ************, for which refund was initiated by yatra.com in December **** but due to some issues it got denied, I shared my details again such as cancelled cheque, passbook frontpage but ...

Feb 21, 2021 by Preeti Yadav

Yatra.com - Chargeback TAT 15 Days completed and not getting refund from yatra money reversed to yatra axis bank Closed

Booking ID : ************* Refund Amount of Rs.**** I agree that refund processed from yatra on dated.**-**-**** but As per my bank confirmation. refund has been reversed to Yatra Axis Bank Account due to Axis Bank that since the funds wer...

Feb 16, 2021 by VISHAL PARMAR

Yatra.com - Yatra payment successful Rs but no booking confirmed Closed

I have a yatra account. I was making the attached booking for a flight from Chandigarh to Goa and twice the payment was made (money was deducted from my account) but the booking was not confirmed. The first time I paid by upi id and althou...

Feb 13, 2021 by Abhilasha

Yatra.com - Refund not received and reversed to yatra axis bank account of Rs 1883 Closed

Please find the attached my bank confirmation email for your reference. Booking ID : ************* Refund Amount of Rs.**** My bank representative called me today and confirmed that Yatra.com Processed Refund Amount for Rs.**** dated.**...

Feb 10, 2021 by VISHAL PARMAR

Yatra.com - Assistance to current booking denied Closed

I want to cancel both of my booked flights as it has been mistakenly booked on wrong dates. The respective Airlines have cancelled the tickets from their end. I requested the team to process the refund and cancel the booking from their side as ...

Feb 10, 2021 by Garima Priya

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Manipur
  • |
  • Uttarakhand
  • |
  • Himachal Pradesh
  • |
  • Haryana

Consumer Forum :

  • Punjab
  • |
  • Jharkhand
  • |
  • Mizoram
  • |
  • Andhra Pradesh

Online Complaints :

  • Insurance Complaints
  • |
  • E-Commerce Complaints
  • |
  • Job/Employment Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club
  • ©2021 voxya.com
  • |
  • Talk To Lawyer
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.