Travlook
- Refund not given Closed
Rongali Dileep Kumar filed this complaint against Travlook on May 28, 2021
I tried booking a flight ticket through travlook website on March * from Visakhapatnam to Delhi, amout got deducted but due to sudden increase in airline fare my booking got cancelled. On the same day, I got an email from Travlook mentioning that I will be getting my refund in * working days.
But I didn't receive my money back. Then I called the customer support number of travlook they said you will be getting refund in *-* days. I didn't get my money. Then I called them again, they again told the same store - everything clear from our side and you will be getting refund in *-* days. This process of calling them and waiting for *-* days happened * times, it's been apporx ** days till now I didn't get my money back.
Infact after *-* interactions, after asking for all the details from me like reference number and complaint ID, sometimes they put my call on hold for long time and sometimes they simply disconnected the call. It's been too tough and long to connect with them, we need to wait for more than ,** mins inline, even then also they either cut my call or simply put it on hold after hearing all the details.
Please take a strict action on these type of agencies and make sure this doesn't happen to others.
Regards
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Travlook
Resolved
Frustrated? File a Complaint
Thrillophilia Adventure
"I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied."
Preeti Anandan
Related Complaints
Travlook - Refund against ticket booking cancelled Closed
*.REF-*********-- amount--Rs****/- *.Ref.-**********-- amount Rs****/-...
Jan 24, 2022 by Bibhuti Bhusan Rath
Travlook - Booking cancelled and money not refunded Closed
I had made the booking using travlook and immediately after the transaction has completed I received a call saying that the fare got changed and the money will be reverted in **days I am trying to write emails and calls to the customer suppo...
Jun 30, 2021 by Bhagya raj
Travlook - Refund Closed
I booked my flight ticket on * Feb ****, and they cancelled my ticket and told me the amount will be refunded in ** working day but still i am waiting for my refund and now they did not responded properly.......
Apr 06, 2021 by NIRAJ KUMAR SINGH
Travlook - Non reffund of air Ticket Closed
I book air ticket from Bangalore to Delhi Date ** aug ** pnr no wc*fwz Pasengerr name. Pooja Flight canceeleed due to. Covid. ** By spiiicejet Full Refffund also given by spicejett. In ** Dec ** to travlliook but Travlliook not rre...
Mar 22, 2021 by Pooja
Travlook - Refund not received Open
I have booke two tickets online on *th June **** from travlook fro delhi to. Dubai with the below Ref no This email is regarding your booking reference number : REF*********, REF********* The request get auto cancelled with an email for refu...
Jul 05, 2022 by Amaresh singh
