Travolook
- Refund not done even after 1 month Open
Aravind filed this complaint against Travolook on Aug 02, 2022
I have booked flights to vizag on * th July through travolook website but after ** mins, One member from travolook called saying that the pnr was not generated and airline cancelled the ticket you will be refunded in *-** days from travolook, she said also you can try rebooking in an hour for which I rebooked and same thing repeated.
I called after * days they said they are working on refund , next called after ** days they said bank server has problem, than I called them after * weeks they said same excuses, this time when I asked what happened connect me to a senior manager they said they cannot do that. I called them after ** days and they said they initiated and today I.e * aug **** (**th day) the payment will reflect in my bank but there’s no refund that had come in my account and the agents on call are careless and not sharing proper information . Pls help as I have booked ticket and cancellation mails proof from travolook and my account debit info.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Travolook
Resolved
Frustrated? File a Complaint
Reliance Digital
"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."
Guru Magavi
Related Complaints
Travolook - Refund Not Received Closed
We have been following up for the refund against cancelled ticket since last May ****. Booking reference number : REF********* Customer Care team just abruptly disconnects the call or keep call on hold. Very pathetic service...Irresponsib...
Jan 24, 2023 by Shwetha S H
Travolook - Cancellation airlines flight tickets not yet refund Closed
I had booked a tickets for flight round trip and it reference number is REF********* from Dibrugarh to Delhi and Delhi to Dibrugarh from the website of travolook.com. The ticket was booked and had also send a email that it's in progress but aft...
Dec 19, 2022 by Surajit Aich
Travolook - Air ticket refund is pending since past 4 months Closed
My self booked ticket from hyderabad to vadodara on *.*.** through travolook vide reference number REF*********, however ticket was not booked. Mail came from support@travolook.in at **.** am on *.*.** that amount of Rs.**** will be refunded. S...
Dec 03, 2022 by K Satish kumar
Travolook - Refund not received Closed
No refund received after almost * months of flight ticket cancellation. Already called almost ten times . Reference number: REF********* ...
Nov 10, 2022 by Vishwas anand
Travolook - Booking cancelled Refund not received from last Closed
I Booked round trip Air Ticket Mumbai' to Goa and Goa to Mumbai on *th july from travolook website of Rs. *****/-, I received mail immediately from travo email and got call customer representative about booking cancellation due to fair expirati...
Nov 07, 2022 by Sunanda Upadhyay
