Travolook
- Refund not done even after 1 month Open
Aravind filed this complaint against Travolook on Aug 02, 2022
I have booked flights to vizag on * th July through travolook website but after ** mins, One member from travolook called saying that the pnr was not generated and airline cancelled the ticket you will be refunded in *-** days from travolook, she said also you can try rebooking in an hour for which I rebooked and same thing repeated.
I called after * days they said they are working on refund , next called after ** days they said bank server has problem, than I called them after * weeks they said same excuses, this time when I asked what happened connect me to a senior manager they said they cannot do that. I called them after ** days and they said they initiated and today I.e * aug **** (**th day) the payment will reflect in my bank but there’s no refund that had come in my account and the agents on call are careless and not sharing proper information . Pls help as I have booked ticket and cancellation mails proof from travolook and my account debit info.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Travolook
Resolved
Frustrated? File a Complaint
Yatra.com
"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."
Naveen R Kumar
Related Complaints
Travolook - TRAVOLOOK ticket cancelled Closed
I had not received a refund on travolook upon cancellation of my tickets. Although I understand that the issue was on **-**-****. I was only able to file the complaint because i was clearing out my storage and found my booking from travolook an...
Apr 05, 2024 by Selvanathan
Travolook - Refund for cancellation of flight ticket Closed
My flight from Chandigarh to Hyderabad got cancelled by the agency Travolook on May **, ****. It has been nearly a year but I didnot get my full refund. I have contacted the customer care of travolook ***+ times but it is of no use. ...
May 03, 2023 by Srija Voruganti
Travolook - No refund even after 8 months Closed
I tried to book a flight from Mumbai to Chennai with reference no.REF********** on **/**/****, I paid for the booking but later it was cancelled from TRAVOLOOK's side. I was supposed to get my REFUND within * week of the cancellation but it has...
Mar 28, 2023 by Debasis Baliar Singh
Travolook - Outstanding refund from last 10 month Closed
My flight ticket dated *nd May **** cancelled by Travolook for booking price difference and after * month partial amount is refunded. From last * month I have called more than ** times and wrote mails to Travolook for refund but till the date i...
Mar 25, 2023 by Tushar Sail
Travolook - Refund Not Received Closed
We have been following up for the refund against cancelled ticket since last May ****. Booking reference number : REF********* Customer Care team just abruptly disconnects the call or keep call on hold. Very pathetic service...Irresponsib...
Jan 24, 2023 by Shwetha S H
