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Dunzo - Refund not credited

Riddhi dey filed complaint against Dunzo on Sep 19, 2023

My order was not delivered on *th September I mailed dunzo they initiated, refund on *th September, the amount is not yet credited. Now when iam sending mail saying provide me the RRN they are not replying, only a system generated mail saying we have forwarded this to the team , please know this will take time to resolve.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Dunzo

62

Total Complaints

34

Total Resolved

54.84%

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