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Dunzo - Missing product

Shraddha Wargat filed complaint against Dunzo on May 9, 2023

I've placed an order and find items with less quantity than ordered. I tried reaching customer care through app but I did not get satisfactory resolution. I tried to mail but they simply said no refund or replacement is provided from their side.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Dunzo

62

Total Complaints

34

Total Resolved

54.84%

Consumer Satisfaction

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