Yatra
- Refund Not Being Provided by Yatra Offered Resolution
Neeraj Vyas filed this complaint against Yatra on Jun 12, 2020
This is with respect to my tickets from Bangalore to Italy and back. We had booked * tickets before Covid-** took place. Once Covid-** broke out, Emirates cancelled our flight and we were told by Yatra that the booking amount will be refunded. We cancelled our tickets on April **, ****. We were initially told that due to Covid-**, it may take upto ** days to process my refund. It has been more than ** days now and I am still waiting for my refund. I have followed up with Yatra so many times and everytime they mention that due to Covid-** they haven't received money from Emirates. When I ask them by when can they get money from Emirates, they have no answer. They keep saying that once the money is received, they will process the refund.
I have followed up with Yatra for more than ** times and still not received my refund.
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Resolution Demanded:
Refund / Credit for purchase
Yatra
Resolved
Frustrated? File a Complaint
Yatra.com
"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."
Naveen R Kumar
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