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Makemytrip (india) Pvt. Ltd. - Refund Issues On My Cancelled Flight Trips

Aakash Das filed complaint against Makemytrip (india) Pvt. Ltd. on Jan 14, 2022

Hi,
I, Aakash, one of your customers canceled my round trip flight(PNR: ZBDM*D, RB*LUT) for this covid situation. I directly contacted to GoFirst Airlines and their authorized person refunded all money for both flights(because one plane was canceled and another plane was delayed by * hours).

I contacted MakeMyTrip customer care several times but no reply from them. I wanted to know how I got that money from MakeMyTrip to my account. On your website and apps, the status was not updated, it still shows the airline verifies your refund. Please see the below attachment.

Please cross-check my documents and If any improvement is found in my refund cases, please update me via call or mail ASAP.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Makemytrip (india) Pvt. Ltd.

109

Total Complaints

31

Total Resolved

28.44%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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