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Kunal Datta filed complaint against Travolook on Jul 19, 2022
It all started on **th-Jun-** when I tried to book a flight ticket from Travolook from Hyderabad to Kolkata. The booking went fine, but soon after I have received an email from them that, they could not book my ticket due to a technical issue & initiated a refund for the same, which was supposed to happen in *-* working days.
However, till date they have not refunded the amount. Every time I try to call/email them, they say that the refund will take another *-* working days. I have sent couple of reminders as well, but no luck. I am not able to escalate this even, their customer care team is useless & they keep playing the same record every time.
Need your expert help to get me the refund.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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