Jio
- Refund from Jio Postpaid not received Open
Javed K Aga filed this complaint against Jio on Jun 19, 2023
I migrated from Jio Post Paid to Jio Prepaid a month ago. I was told that the advance amount of Rs. ***/- that was paid while opting for a Postpaid connection, will be refunded in ** days after the termination. I received a messas asking me to update my bank account details to get refund, on *rd June which I did. Since then Its been ** days and I have not gotten my refund yet.
When customer has ended the service, the merchant needs to refund the said amount immediately.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Jio
Resolved
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